It is a fixed price contract and up to a point the club do not make any further money but beyond this point the profits are split between Azure and the Albion. So it is in the club's financial interests to sell as much as possible.
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Amex Catering reached a shocking unacceptable low yesterday-Club please read
- Thread starter Uncle Spielberg
- Start date
It is a fixed price contract and up to a point the club do not make any further money but beyond this point the profits are split between Azure and the Albion. So it is in the club's financial interests to sell as much as possible.
The Large One
Who's Next?
Was the email you sent the same at the first post on this thread?
middletoenail
Well-known member
When I asked Martin Perry he told me the same thing with a smile, along the lines of " The more you drink the better it is for us".
Lord Bracknell
On fire
When the Club waves the flag for what the stadium is achieving for the local economy, the message is all about the Club's success in selling pies and beer. Azure never get a mention.
I asked Insider this same question. Apparently the club DO benefit from sales. http://www.northstandchat.com/showthread.php?215088-Catering-income-question-%28NOT-a-moan-about-queues-pies-chips-etc!%29
- Thread starter
- #266
Yes.
Lord Bamber
Legendary Chairman
Thus the levels of service, sales etc are important
- Thread starter
- #268
Anyway, I have said what I wanted. I don't particularly expect a reply but hope the service improves in the future. Pounds are a rare commodity nowadays, especially pounds that people want to hand over so to not grab this opportunity with a few basic changes that would not cost a fortune seems a crying shame to me. Thanks for the feedback.
The Large One
Who's Next?
Ah. OK.
Woodchip
It's all about the bikes
I can't wait for the horse burgers to be available. Nag nag make good nom nom.
Sent by yolk folk
Sent by yolk folk
Pat McCrotch
Lurker
I had my quickest half time beer and pie experience ever on Monday. Got up after the half time whistle went. Walked to the first queue in WSU block A, stood behind 4 other people and was served within a few minutes. Supped a pie, scoffed a pint and was back in my seat in Row A to watch the teams come out again.
This is the first time I have seen both the end of the first half and the start of the second half at the Amex.
No complaints from me.
This is the first time I have seen both the end of the first half and the start of the second half at the Amex.
No complaints from me.
- Thread starter
- #272
It seems by now there is enough feedback to suggest the main area of poor service, speed and availability of food is in the East Stand.
Dr. Notthenineo'clocknews
Remainer
I'll take your word for it, my Latin was never any good
Brixtaan
New member
Beer poor, pies hit and miss except for the Christmas TART which was simply atrocious. I want to smoke and drink pre match so why can't we be like Reading and allow this? Why doesn't the smartcard allow re entry? As for the beer queue the lack of bars seem to be the problem in WSL. And why no spirits? Could be so much better at our new home BUT THIS IS NOT A MOAN.
Basil Fawlty
Don't Mention The War
I've noticed this quite a way back probably back in October. The queueing system is getting slower every home game, and people are giving up and walking away. Something needs to be done and soon.
Bwian
Kiss my (_!_)
- Jul 14, 2003
- 15,898
I think there is enough contained in this thread for Azure to see that they need to sort out the East Stand catering problems. To cater to my lazy side could you post the email address of the person you have been in contact with at Azure? I think I might send them a copy of this thread. Thanks
middletoenail
Well-known member
I would NOT go to Azure. Send it to Albion first so they can be made aware and follow it up.
Bold Seagull
strong and stable with me, or...
Because 1 person could go out with other cards off their mates who have stayed in the ground and hand them to others waiting outside to get in perhaps?
When I made a complaint to the club recently I received an email from (and subsequently met with) Stuart Laming who is:
Public Catering Manager
Azure/ Brighton & Hove Albion FC
American Express Community Stadium
I had a lovely meeting with him and the club are very much aware of all our concerns and are trying to improve things. May I suggest you write to him first - I can give you his email address if you PM me.
Public Catering Manager
Azure/ Brighton & Hove Albion FC
American Express Community Stadium
I had a lovely meeting with him and the club are very much aware of all our concerns and are trying to improve things. May I suggest you write to him first - I can give you his email address if you PM me.
Perhaps the problem with the East Stand (and it seems from this that The east is where most of the dissatisfaction is coming from) is that the stand itself is only half finished so space is at a premium and a lot of things that are taking up storage capacity are things needing storage for the expansion works, should that be approved.
But as other have said, WSU seems to be relatively well sorted out now.............................................................................