Albion fan's joy turns to ANGER... over a £1.50 booking fee

[martyn20]

I agree BH, but the people who would benefit most from on line booking can't. Being disabled, it would be so much easier to be able to book on line. But we have to go to the ticket office for away games.

You can do it by phone though

 

[Tooting Gull]

In the club PR crisis response team's planning for the pricing bombshell, I suspect they weren't expecting the surprise attack over £9.50 tickets for a Capital One cup match.

Meldrew's point over the principle of the booking fee is badly undermined by the £8 cost of the ticket.

 

[upthealbion1970]

You can do it by phone though

Same bf as in person £1.50

 

[Surrey Phil]

FFS - all football clubs are now doing it. I've bought tickets for O2 arena and loads of other events in recent weeks and guess what they all charge a booking fee. It's the norm throughout the industry so get with the modern times!!

 

[del strangefish]

It was a nice day and I was buying three tickets so I thought I'd stroll along the picturesque downs to the Amex club shop and save myself £4.5o. Imagine my disgust when...Crash Smash Wallop....storm home.

 

[martyn20]

Same bf as in person £1.50

Oh yes but a lot easier if you are disabled

 

[Notters]

Crikey oh riley. The equivalent fixture 20 years ago was around £8... Seems pretty damned good value.

 

[skipper734]

I think Barberas missing a trick here. He should be using the Airline ticket model. Offer two tickets for every match as soon as the fixtures are out or sooner, for a price that consists of the transport contribution and the booking fee. These of course soon disappear, to be replaced by the next tranche of tickets at a more realistic price. After the realistic pricing the whole ticket price ramps up, the closer the match day the more expensive the ticket becomes. I am aware a version of this is already taking place, with the drip feed of tickets to the public as they are releast to the punters the closer the match gets.
I under stand that the old £2 charge went some way too defraying the expense of buying time on the massive Cray Supercomputer that probably wasn't used on the Club ticket site. A Supercomputer certainly hasn't been used to work out the actual cost of a ticket, I wonder how they do it? Is it based on the concession price or the 1901 with extra's, or maybe even the theory of Relativity. Probably the theory of ........Players are expensive, what will these mugs stand for before they start to squeak.

 

[TSB]

Looks like Lord Bracknell on a bad day?
Pretty safe bet that this bloke very rarely goes to games. Couldn't give a flying **** if the club won't get his measily eight pounds. I reckon we'll survive without it.

 

[grawhite]

For Christ sake, last year people moaning over the cost of tickets, now they been reduced in some cases and added booking fee, which is still cheaper.

 

[jgmcdee]

The article is somewhat exaggerated but my in IMHO the club are ripping us off by charging a £1.50 booking fee when buying a ticket in person. How they can justify this charge is a bit mystifying considering the person that sells you the ticket in person is already being employed by the club. Is this £1.50 per ticket fee a true reflection of the costs to run the in person ticket sales at the club? It's not as if this has been contracted out to another company as per the online sales; where a booking fee is understandable as the club is having to employ an outside contractor to provide the ticket sales service.

I'd reply to your post to explain how they can justify, and indeed need to, charge the £1.50 booking fee but given that I did this in the last thread about booking fees and you obviously didn't bother reading that I don't see the point in doing it all again now.

Short version for others: it's a complex distributed system and the people you talk to *use* the online booking software so the fee still applies.

 

[Springal]

Sooner the miserable old codger sods off the more we can get some new younger fans in.

 

[clippedgull]

If I was Barber I would chastise that PR woman. Golden opportunity to spin the bad press and she fails. If she had said that it was excellent value for money (ticket price) and that it included subsidised travel along with the booking fee explanation then it puts a positive slant on the story.

 

[Footsoldier]

Someone should tell him not to try and get Ashes tickets

 

[Wozza]

Sooner the miserable old codger sods off the more we can get some new younger fans in.

I think there will be room for all at this match, tbh.

 

[seagullsovergrimsby]

I'm extremely satisfied with the £1 online booking fee as previously I had to pay £2 whilst others paid nothing at all and now everyone buying match tickets is paying towards the transaction costs.

 

[Uncle Spielberg]

Look after the £ 1.50's and the £ 15's will look after themselves. It is an outrage and a liberty.

 

[amexee]

MayBe if he turned up more regularly than once every 60 years i would give a toss about his opinion. Given his need for a photo opportunity and the fact he sounds like a **** I guess that i would still not care.

 

[One Teddy Maybank]

Regardless of the principle, it all seems rather silly and pointless. Most major events charge a booking fee. I think £9.50 with an inclusive booking fee represents good value.

 

[Springal]

I think there will be room for all at this match, tbh.

Sure, but you know IF he can find hte £1.50 down the back of his sofa, he'll get there, moan about trains, food prices, drink prices, the view.... Maybe he should find a new hobby