Bigger picture is that it's the Albion. Letting one person being a bit jobsworthy resulting in you stopping watching the club is a disproportionate reaction on your part.
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Bigger picture is that it's the Albion. Letting one person being a bit jobsworthy resulting in you stopping watching the club is a disproportionate reaction on your part.
Great thanks for all your support.
I can take plenty of hits to the chin and have in the past, BUT my point is i did not sigh up my daughter earlier as she would have been to young and not interested yet, yes the shirt was the selling point as i felt they were going the right route in looking for potential new customers but to stick so ridgedly to a rule just does not compute with me
They provide a shirt that cost them a few pounds , lets be generous £15.00
I buy multiples tickets, drinks and more shirts for years to come. Sales revenue of lets be conservative £3,000 pound.
Can anyone do the maths
Who is likely to be the winner ?
View attachment 78548
You still don't get it
Bladders
Twats everywhere
D
Deleted member 2719
Guest
- Thread starter
- #144
I only read till page 3 as I could see where this thread was going.
So did i.
Great thanks for all your support.
I can take plenty of hits to the chin and have in the past, BUT my point is i did not sigh up my daughter earlier as she would have been to young and not interested yet, yes the shirt was the selling point as i felt they were going the right route in looking for potential new customers but to stick so ridgedly to a rule just does not compute with me.
They provide a shirt that cost them a few pounds , lets be generous £15.00
I buy multiples tickets, drinks and more shirts for years to come. Sales revenue of lets be conservative £3,000 pound.
Can anyone do the maths
Who is likely to be the winner ?
View attachment 78548
Are you seriously threatening to walk away from the club because of your own incompetence? You sir need to see the bigger picture!
Geestar
New member
You were too late.
Sent from my SM-A510F using Tapatalk
Sent from my SM-A510F using Tapatalk
Blue Valkyrie
Not seen such Bravery!
NSC wisdom makes a big point that we are fans not customers.
Well, although the 'Customer is King', the Mouldy Boots fan is clearly not Royalty.
Still think they could have gone the extra mile, but it seems rules is rules is rules.
Unlucky, MB.
Well, although the 'Customer is King', the Mouldy Boots fan is clearly not Royalty.
Still think they could have gone the extra mile, but it seems rules is rules is rules.
Unlucky, MB.
Is the other obvious point to be made. Anyone who thinks one girl answering the phone speaks for the entire club isn't living in the real world.
D
Deleted member 2719
Guest
- Thread starter
- #149
I know, i know but these power crazed jobsworths that don't give two F**KS of what loyalty i have giving in the past, thick and thin and all that malarkey really p+S+ me off, who employs them.
Its the little things that count customer service should have that printed on there foreheads and i should have ring 2 days earlier.
Dirty Dave
Well-known member
Surely, by signing her up earlier would have helped get her interested? Team posters, stickers, invites to Christmas parties, opportunities to meet the players etc are all great ways to get the kids interestedGreat thanks for all your support.
I can take plenty of hits to the chin and have in the past, BUT my point is i did not sigh up my daughter earlier as she would have been to young and not interested yet, yes the shirt was the selling point as i felt they were going the right route in looking for potential new customers but to stick so ridgedly to a rule just does not compute with me.
They provide a shirt that cost them a few pounds , lets be generous £15.00
I buy multiples tickets, drinks and more shirts for years to come. Sales revenue of lets be conservative £3,000 pound.
Can anyone do the maths
Who is likely to be the winner ?
View attachment 78548
Sent from my SM-J500FN using Tapatalk
Greg Bobkin
Silver Seagull
- May 22, 2012
- 15,005
So if I'm understanding this correctly, because of your mistake not being overlooked by the club (as is its right, given the rules that it has clearly stated) - and your subsequent failure to secure a free gift - you are going to disassociate yourself with it and not spend any more money with it? Ever again?Great thanks for all your support.
I can take plenty of hits to the chin and have in the past, BUT my point is i did not sigh up my daughter earlier as she would have been to young and not interested yet, yes the shirt was the selling point as i felt they were going the right route in looking for potential new customers but to stick so ridgedly to a rule just does not compute with me.
They provide a shirt that cost them a few pounds , lets be generous £15.00
I buy multiples tickets, drinks and more shirts for years to come. Sales revenue of lets be conservative £3,000 pound.
Can anyone do the maths
Who is likely to be the winner ?
View attachment 78548
That's crazy.
Can't you see that's just a *bit* of an overreaction?
D
Deleted member 2719
Guest
- Thread starter
- #152
She would prefer the trip on the train with her shirt on eating food and having a drink in the stadium and shouting Seeeeeeeeeeagulls in the stadium.....................she takes after her dad apart from the train bit!
The 'Power crazed jobsworth' was probably a near-minimum-wage admin clerk who had zero authority to bend the rules, so don't blame her. If you'd calmly asked to speak to her manager rather than throwing your toys out of the pram you just might have got a different outcome.
ewe2
Well-known member
I feel sorry for your daughter over this...........!!!!!
Neville's Breakfast
Well-known member
You haven't shown any loyalty in the past though. You have paid to do something you enjoy. Loyalty is something you show to friends and family. Not specifically aimed at you but whenever football fans don't get their way the loyalty card gets played. I have been to plenty of grim northern winter Tuesday nights but I did so because I enjoyed it not out of some
sense of duty.
Return of the Rev
Well-known member
I have just called up the club to sign my darling daughter up to the Young Seagulls, i asked will she receive her replica shirt before her birthday.
Young Lady:Unfortunately you have missed the deadline.
ME: Whats is the deadline.
Young Lady:It's a month.
ME:I look at my watch (which has not been updated to today date, 30 day months!!) which reads the 9th and said i have missed it by one day, surely you can sort something out.
Young Lady:she replies two days actually.
ME: So because i am a bad father and not registered my daughter on Friday she will not receive a replica shirt.
Young Lady: That's right.
ME: So we have a potential customer which could spend thousand over a lifetime with her dad and brother and wife and because i am 2 days late she can't have one.
Young Lady: That's right, rules are rules.
I am not even asking for it AFTER her birthday in fact nearly a MONTH before.
Is this POOR TRAINING in customer services or just LACK OF FORESIGHT from BHAFC?
SO fecked off with the club, there is a tipping point with all customers and because of that call so tempted to say goodbye after a paying customer of 40+ YEARS.
Need to get your wife on the case!
https://www.youtube.com/watch?v=aukp4hrd2W0
super-seagulls
Soup! Why didn’t I get any Soup?
Unbelievable.
Read through the thread, and take in what has been said!
The club are not at fault here. You are!
Go and buy your kid a shirt, then carry on as normal.
Far too sensible for this berk! I honestly can not believe I read what this idiot wrote.
Technohead
Active member
Really? How times change. Both my two had theirs sent through the post. But that was 3 and 5 years ago respectively. They are now both proud STH rather than young seagulls.