[Albion] Refund information for season-ticket holders

[Gazwag]

No, we will all receive an email from the club in due course.

Yes the email I have received says "from the club" in brackets

 

[Neville's Breakfast]

Did you not read the opening post?

They are refunding the money held from last season AND payments made this season, less 25% of your total 2020/21 ST cost.

I hadn’t read as far as the example (the only place it is mentioned, which I have now found after reading your post). There was no reference to last season in the main body of the article.

 

[Beach Hut]

This is good news where those that want their money back can get it

 

[DarrenFreemansPerm]

I’m a bit torn on this, I want to leave the money with the club as my token gesture of helping out, but having been made redundant and employment opportunities looking a tad bleak the money could be very useful to my family.

 

[Beach Hut]

I’m a bit torn on this, I want to leave the money with the club as my token gesture of helping out, but having been made redundant and employment opportunities looking a tad bleak the money could be very useful to my family.

Which is why the club are doing this, if you need the money you can have some back

 

[Giraffe]

The right decision. Well done. Not convinced that this would have been announced yet without the storm generated by the PPV, but we will never know. Maybe it just brought it forward a few weeks?

 

[Easy 10]

They didn't have to do any of that. They just had to say "we will be releasing details of how fans can get refunds shortly". I don't think fans unhappiness over the PPV couldn't have been foreseen.

Err...really

At the time, with no refund policy, and the club holding on to STH money, being in favour of charging £15 to view a game people had already stumped up for was guaranteed to provoke a reaction, particularly with PB's rather condescending remarks. They have now corrected this, and we all know where we stand (just in time before PB got thrown to the lions in his Q&A).

I'll not be applying for the refund, as thus far I am in the fortunate position that my finances have not been directly affected by covid, so I'm ok with leaving the credit in the club. Also I'm less likely to entirely rule out paying the £15 now I know the refund structure is there (albeit by not applying for a refund I know I'm not going to be offsetting it for myself). If I can rope in a couple of beer monkeys and split it 3 or 4 ways then its not off the table now.

We just needed to see fairness applied.

 

[Giraffe]

Mate, don't be so naive, the club has come to this correct decision from the pressure that supporters of BHAFC have put them under, and no other reason.

Which Paul has just pretty much admitted.

 

[Thunder Bolt]

I’m a bit torn on this, I want to leave the money with the club as my token gesture of helping out, but having been made redundant and employment opportunities looking a tad bleak the money could be very useful to my family.

Your family must come before the club.

 

[Gazwag]

The right decision. Well done. Not convinced that this would have been announced yet without the storm generated by the PPV, but we will never know. Maybe it just brought it forward a few weeks?

He only got 48 emails complaining so not a massive storm

 

[Is it PotG?]

The right decision. Well done. Not convinced that this would have been announced yet without the storm generated by the PPV, but we will never know. Maybe it just brought it forward a few weeks?

48 emails and a few on NSC jumping up and down?

 

[dazzer6666]

Which Paul has just pretty much admitted.

Has he ? I thought he said they were always planning to do it

 

[keaton]

Err...really

At the time, with no refund policy, and the club holding on to STH money, being in favour of charging £15 to view a game people had already stumped up for was guaranteed to provoke a reaction, particularly with PB's rather condescending remarks. They have now corrected this, and we all know where we stand (just in time before PB got thrown to the lions in his Q&A).
I'll not be applying for the refund, as thus far I am in the fortunate position that my finances have not been directly affected by covid, so I'm ok with leaving the credit in the club. Also I'm less likely to entirely rule out paying the £15 now I know the refund structure is there (albeit by not applying for a refund I know I'm not going to be offsetting it for myself). If I can rope in a couple of beer monkeys and split it 3 or 4 ways then its not off the table now.

We just needed to see fairness applied.

So you agree with the point in bold?

 

[dazzer6666]

He only got 48 emails complaining so not a massive storm

....and almost all of them were about the price, not the principle.

 

[neilbard]

Has he ? I thought he said they were always planning to do it

 

[London Irish]

Mate, don't be so naive, the club has come to this correct decision from the pressure that supporters of BHAFC have put them under, and no other reason.

I mean isn’t it obvious this happened. With the decline of independent journalism, fan sites should play a watchdog role not toy poodles

 

[London Irish]

Did you not read the opening post?

They are refunding the money held from last season AND payments made this season, less 25% of your total 2020/21 ST cost.

You really have to search for that info in a long mail - should be in opening par

 

[London Irish]

[SUP][/SUP]

I hadn’t read as far as the example (the only place it is mentioned, which I have now found after reading your post). There was no reference to last season in the main body of the article.

Indeed. Poorly drafted mail

 

[DarrenFreemansPerm]

Which is why the club are doing this, if you need the money you can have some back

Erm, yes, I know that’s why they’ve done it, I just can’t decide which way to go with it?

 

[Nitram]

I think the club have acted quickly after it became clear fans returning anytime soon was doomed. They were then in the situation where consumer rights law would have kicked in and be liable for claims of refunds against a service paid for, but not being delivered.
Better to be a step ahead, but to be fair I think the club have done their best to keep us informed in the ever changing COVID landscape.