Can't get my seat for Gills Cup Game - sold out! - NO IT ISN'T

[JCL]

A little perturbed… I'm a new STH, so only have 1,000 points

I log on to the ticket system just now but the Gills Cup game is sold out already so I can't get my seat before I even have the opportunity to buy (next week)?!!

Presumably lots of people with more than a 1,000 points bought more than one ticket…

So, will I ever be able to get my seat for a home cup game?

 

[Mellotron]

The games are showing as SOLD OUT because there aren't any available for non-STHs. Wait until your opportunity to buy and then click "Add My Reserved Seat".

 

[eastlondonseagull]

Have you tried clicking on 'my reserved seats'? It'll work, then. If not now, it'll work next week. It's not sold out yet.

 

[AMEXican Wave]

Your seat will not have been sold for the Gills game - that's pretty much impossible.

I guess the 'sold out' error is just poor messaging on the website, and it really should say ' ticket unavailable for purchase at this time '...

 

[JCL]

ahh, ok!

Actually I tried to Reserve My seat and it did, but also came up with three unknown errors and I couldn't checkout!

I'm in Spain next week…. let's hope I can get an Internet connection!



Cheers

 

[Easy 10]

This "sold out" query has cropped up so many times today. It really is misleading, as AMEXican Wave says it should make it clearer that its just a case that you can't buy the ticket at that time due to the priority period.

Really quite poor that, and needs sorting.

 

[Barrel of Fun]

This "sold out" query has cropped up so many times today. It really is misleading, as AMEXican Wave says it should make it clearer that its just a case that you can't buy the ticket at that time due to the priority period.

Really quite poor that, and needs sorting.

Indeed. Sold Out was entirely the wrong phrase to use. There should have been a warning, an 'UNAVAILABLE' icon and directions of where to go if you were a priority.

 

[JCL]

agreed; looks like they rushed the usability testing…plus getting unknown error messages and it adds the ticket to your basket!

 

[Smythe]

No priority for Gills game is there If your a season ticket holder your seat is reserved till end of july i think so you can get it whenever you want. Then on sale to non STH.

 

[Beartown Seagull]

Am I just being dumb but I'm not understanding why a Withdean STH gets preference over a new Amex STH when you can only get your own seat anyway. Can't see the advantage there at all so why not put the tickets on sale to all of us at the same time?

 

[AMEXican Wave]

Thinking about it, if season ticket holders could only purchase their own seat at this time, there was really no reason why the Gills match shouldn't have allowed 1000 pointers to purchase today - no one else can get your seat anyway until general availability kicks in..

 

[Easy 10]

I was going to buy the Spurs tickets for me and my lad (who is U16), but like many others it seems, his ticket was down at the full adult price for some reason, so I've left it for now in the hope that they sort out that glitch by the next time I try. I really REALLY don't want to get on the phone if I can help it.

 

[JCL]

No priority for Gills game is there If your a season ticket holder your seat is reserved till end of july i think so you can get it whenever you want. Then on sale to non STH.

Thanks Smythe. Come to think of it, I'm sure I saw that somewhere now! Cheers.

 

[Easy 10]

Am I just being dumb but I'm not understanding why a Withdean STH gets preference over a new Amex STH when you can only get your own seat anyway. Can't see the advantage there at all so why not put the tickets on sale to all of us at the same time?

Because the Spurs game is a ramp-up limited capacity (17k), so not necessarily ALL Amex STH's will be able to get their tickets.

 

[Razi]

The club site does acknowledge the fact that the Gills game will be at the normal capacity so both 1250pts and 1000pts fans will have no problem getting their own seat, but the "priority period" was kept the same as the SSC & Spurs game to 'make things easier for ticket office staff'.

Link: Brighton and Hove Albion | Tickets | Coming Up | Coming Up | Albion v Gillingham (Carling Cup)

 

[Barrel of Fun]

I'm banking on Gills not selling out as I need to start making loyalty points (plus, I am desperate to see us in AMEX!!!!!) and I miss the first lot of games due to weddings and stag dos.

Edit: What the f*** is that? Where is the normal tantrum smiley!?

 

[Lord Bracknell]

Am I just being dumb but I'm not understanding why a Withdean STH gets preference over a new Amex STH when you can only get your own seat anyway. Can't see the advantage there at all so why not put the tickets on sale to all of us at the same time?

Selling tickets in batches, based on priority groups, will ensure that the processing phase of the transaction can be staggered, by avoiding everyone having to be dealt with at the same time. Seems sensible to me.

 

[bobby smith]

A little perturbed… I'm a new STH, so only have 1,000 points

I log on to the ticket system just now but the Gills Cup game is sold out already so I can't get my seat before I even have the opportunity to buy (next week)?!!

Presumably lots of people with more than a 1,000 points bought more than one ticket…

So, will I ever be able to get my seat for a home cup game?

Bloody JCLS

 

[Sir Norman Gull]

Tried this morning still saying sold out and I have more than 1250 loyalty points! Will try another day.

 

[Notters]

Tried this morning still saying sold out and I have more than 1250 loyalty points! Will try another day.

Oh good lord, click on "my reserved seats".