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[Misc] Bank cheque question

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Icy Gull

Back on the rollercoaster
Jul 5, 2003
68,339
Yes, but you have picked the wrong target for your whinge. Bank staff are not selling shoes or ice creams. Even the counter staff have a range of responsibilities and obligations to protect customer privacy, look out for fraud and other criminal activity and protect the funds in accounts for the customers, particularly vulnerable ones who don't always respond well to being protected. You won't be aware of all the paddling their feet are doing under the surface to keep you and your money safe while still trying to provide a friendly service. You probably haven't even been in to bank for a few years if you are an online user and yet you pass judgement. Sure, there aren't so many staff or branches, but the ones that remain work very hard to provide a good service.

Oh yes I have been in the bank, I go in most months. I think I’ll leave it there as maybe my experiences are an exception but I find customer service has taken a nosedive to what it was.
 


rippleman

Members
Oct 18, 2011
4,162
I regularly write cheques for my more senior clients leaving them to sign them. Never had any problem with the narrative of the cheque and the signature being in different handwriting. Not once. Can't see that being the reason. Probably just a numpty at the bank.

Complain and you might get some compo in the form of a hamper, cashj or suchlike.
 

rippleman

Members
Oct 18, 2011
4,162
Oh yes I have been in the bank, I go in most months. I think I’ll leave it there as maybe my experiences are an exception but I find customer service has taken a nosedive to what it was.

You aren't wrong. Service in branches is appalling now compared to what it was 10 years ago.
 

BNthree

Plastic JCL
Sep 14, 2016
8,292
WeHo
My branch (Nat West Lancing) closed years ago, and they transferred me to Shoreham. But my sort code remained the same. Maybe Barclays weren't so forward thinking?

My Barclays branch closed so they transferred me to another branch and that has now closed so I'm with some sort of big virtual branch that is just a PO Box address. I've had the same sort code throughout.
 

dolphins

Members
Jan 26, 2012
3,554
BN1, in GOSBTS
As part of my self-employed work, I get a cheque every two months, with the accountant for the people who I do the work for, filling in the name and amount, and then having the very different handwriting of the actual signatories (normally two in my instance) on the cheque, and there's never been any issue or hold up.
 

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