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[Albion] Loyalty points?



GOM

living vicariously
Aug 8, 2005
3,225
Leeds - but not the dirty bit
My loyalty points have now disappeared :tantrum: , but I have moved up to just over 4000 on the ST waiting list. :)
 




Whitechapel

Famous Last Words
Jul 19, 2014
4,089
Not in Whitechapel
Talking of season tickets, despite my season ticket renewing every previous season; and the fact I got a letter through saying it would automatically renew the club didn’t renew my season ticket.
 


sully

Dunscouting
Jul 7, 2003
7,843
Worthing
Talking of season tickets, despite my season ticket renewing every previous season; and the fact I got a letter through saying it would automatically renew the club didn’t renew my season ticket.

How do you know? Is it just that they stopped taking the direct debits?
 


Is it PotG?

Thrifty non-licker
Feb 20, 2017
23,495
Sussex by the Sea
I do like these special stars for your besties in F&F, never noticed them before

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Tim Over Whelmed

Well-known member
NSC Patron
Jul 24, 2007
10,213
Arundel


Tim Over Whelmed

Well-known member
NSC Patron
Jul 24, 2007
10,213
Arundel
Talking of season tickets, despite my season ticket renewing every previous season; and the fact I got a letter through saying it would automatically renew the club didn’t renew my season ticket.

Have they honoured this, do you still have a ST
 












Tim Over Whelmed

Well-known member
NSC Patron
Jul 24, 2007
10,213
Arundel
Mine is now on zero. Wasn't when this thread was first started though.

They juggle around with them at the moment and then early July they give them back to you, minus the bit the shift off and plus the bit they shift on.
 


Whitechapel

Famous Last Words
Jul 19, 2014
4,089
Not in Whitechapel
How do you know? Is it just that they stopped taking the direct debits?

Yeah, they just stopped taking the Direct Debits. I actually had a problem with DD before where for some reason my bank wouldn’t let the club take them which meant I had to pay them manually every month which included a late payment fee. In the end after a lengthy back and forth with the club we realised there wasn’t much I can do apart from pay my DD through someone else, so I transfer my old man £50 and the DD goes through him.

Saw me in a couple of weeks ago and asked if I still had a season ticket because the payments hadn’t been going out. He’d put it down to it being pre-season until he looked back through and realised in previous years they’d been continuous. Means we caught on quite late which doesn’t help.

Have they honoured this, do you still have a ST

Currently? No.

Had a phone call which went absolutely nowhere and now waiting on a reply to an email I sent. Frustratingly the clubs ticket office number isn’t included in any calls you get through your monthly deal which just adds another level of frustration when it comes to getting hold of the club.

I hope they renewed it for you, sounds ridiculous

Cheers. It’s been one long catalogue of errors tbh. Would stress that a lot of it isn’t the fault of the club. It’s just been a perfect storm which has lead to this. Hopefully I can get it sorted out, but I’m not going to hold my breath. Will also put me even further down the queue for away games too which is nice.
 


Green Cross Code Man

Wunt be druv
Mar 30, 2006
19,736
Eastbourne
Talking of season tickets, despite my season ticket renewing every previous season; and the fact I got a letter through saying it would automatically renew the club didn’t renew my season ticket.
I hope they sort this out. I would be pretty stressed if that happened to me, the club should act honorably.
 




arewethereyet?

Well-known member
Jul 19, 2011
758
Brighton
Mine is now on zero. Wasn't when this thread was first started though.

Mine have completely disappeared :tantrum: have emailed club and still waiting for a response. It does seem this season they are either having ticketing website issues, a major overhaul or something else. Either way I wish they would put something out there to let us know what the feck is going on.
 


Is it PotG?

Thrifty non-licker
Feb 20, 2017
23,495
Sussex by the Sea
Mine have completely disappeared :tantrum: have emailed club and still waiting for a response. It does seem this season they are either having ticketing website issues, a major overhaul or something else. Either way I wish they would put something out there to let us know what the feck is going on.

They adjust them around this time every year, hence all points are currently awol. You really don't need any yet, not until Watford (A) go on sale. It matters very little. They will come back soon, suitably diminished.
 


Gazwag

5 millionth post poster
Mar 4, 2004
30,183
Bexhill-on-Sea
Mine have completely disappeared :tantrum: have emailed club and still waiting for a response. It does seem this season they are either having ticketing website issues, a major overhaul or something else. Either way I wish they would put something out there to let us know what the feck is going on.

You know is still June don't you, have you really emailed the club :facepalm:
 


BNthree

Plastic JCL
Sep 14, 2016
10,965
WeHo
Mine have completely disappeared :tantrum: have emailed club and still waiting for a response. It does seem this season they are either having ticketing website issues, a major overhaul or something else. Either way I wish they would put something out there to let us know what the feck is going on.

Last year the points for the coming season weren't calculated and added until 6 July. Patience!
 




Sorrel

Well-known member
Jul 5, 2003
2,757
Back in East Sussex
My season ticket waiting list number only went down around 220. I think a lot of people in the top 700 or so didn't buy a season ticket this season end. Next year those of us who've had the chance and don't do it will be kicked to the back of the list so expect a lot more changes.
 


Whitechapel

Famous Last Words
Jul 19, 2014
4,089
Not in Whitechapel
I hope they sort this out. I would be pretty stressed if that happened to me, the club should act honorably.

Thanks mate, but sadly next year is the second year since I was 6 where I won’t have a season ticket.

The club are saying they didn’t cancel it and putting the blame on either me or the bank, I didn’t cancel it, the bank account in question has always had enough money in it for the payment and has had no problem for 2 1/2 years. It is what it is though; a lot of the email I got annoyed me but I won’t blame the club. I’ll just hand pick my games next year I guess.
 


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