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[Albion] The Fan Advisory Board Thread



Brian Fantana

Well-known member
Oct 8, 2006
7,792
In the field
Fan Advisory Board Meeting Update 16/09/24

Notes from the FAB meeting ahead of a full first meeting with the club next Tuesday (24th September).

- Request from Brighton & Hove Albion Foundation for volunteer support, discussed among group for availability ahead of Forest Game.

- FAB spokesperson available on Matchday - Andy M fedback from 1901. Was welcomed by the fans in the lounge and invited to various Whatsapp groups. Topics discussed for feedback include dress code and minor catering queries. Added FAB banner helped with engagement, agreement that exercise to be continued in all areas of the stadium.

- Sub group progress updates:
Women's Game - PID document submitted to club, to present in full next week
Sustainability and Community - meeting extended to finalise working areas, agreed as follows: Foundation engagement, club presence in city (branding, murals, visual identity), alignment / input into club sustainability initiatives and efforts to deliver for local / long-standing fan loyalty. To present PID to club next week.
ED&I - PID feedback sent. To present to club next week
Match Day Atmosphere - Andy to produce PID ahead of next week. Feedback on GOSBTS movement from X, primary feedback on words on screen & music fadeout.
Fan Engagement - Gerry adding points raised re integrated approach to Women's Game to PID.

*PID = Project Information Documents

- Proposed agenda from club for meeting discussed - Clive reverting to Jenny with comments.

We will share full notes from our club meeting following next week. If anyone has anything they would like us to give consideration to please let us know (we have outlined the strategic areas above as best to deliver on the areas that matter to fans).

How did the meeting go?
 






The Tactician

Well-known member
Feb 18, 2013
1,062
To keep you all updated, we wanted to advise that the minutes from the 1st club meeting are with the club at present for review and sign off - this is to ensure no confidential information is shared. I will post the link / full minutes once they come back 🙂
 


Talby

Meh.
Dec 24, 2023
486
Sussex
To keep you all updated, we wanted to advise that the minutes from the 1st club meeting are with the club at present for review and sign off - this is to ensure no confidential information is shared. I will post the link / full minutes once they come back 🙂
Did they come back?
 


The Tactician

Well-known member
Feb 18, 2013
1,062




Talby

Meh.
Dec 24, 2023
486
Sussex
Indeed they did - viewable here:

Meeting Minutes - September 2024

Thank you.

If CS (Colin Steer) makes any progress with the club in terms of the sanctions decision making process, and subsequent appeals, then I’ll be amazed.

But I think it something the FAB should have visibility on. The banning of fans is serious and the club hold all the cards.

This generally generates ‘don’t be a dick then’ responses from some other supporters but it’s about consistency of approach and application of their processes. For example…the away tickets and making sure they go to loyal fans. A bit of a farce when someone with an FBO was regularly going to away games (as per an IFO adjudication) - that’s just highlighting that hastily implemented processes don’t work.

So, other fans were getting bans for erroneously breaching the system yet someone with an FBO slips through the net. That’s bad. Really bad.

As pointed out before, the club do a huge amount that is right. When they get it wrong they don’t put their hands up and admit it.

So, hats off to CS.
 


Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
64,918
The Fatherland
Thank you.

If CS (Colin Steer) makes any progress with the club in terms of the sanctions decision making process, and subsequent appeals, then I’ll be amazed.

But I think it something the FAB should have visibility on. The banning of fans is serious and the club hold all the cards.

This generally generates ‘don’t be a dick then’ responses from some other supporters but it’s about consistency of approach and application of their processes. For example…the away tickets and making sure they go to loyal fans. A bit of a farce when someone with an FBO was regularly going to away games (as per an IFO adjudication) - that’s just highlighting that hastily implemented processes don’t work.

So, other fans were getting bans for erroneously breaching the system yet someone with an FBO slips through the net. That’s bad. Really bad.

As pointed out before, the club do a huge amount that is right. When they get it wrong they don’t put their hands up and admit it.

So, hats off to CS.
Are they still going?
 


Talby

Meh.
Dec 24, 2023
486
Sussex




Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
64,918
The Fatherland
Nope. But it was the fan’s mitigation regarding the lifting of their ban from the Amex - that they had been going to away games and have caused no trouble. Kind of laughable that they could get round an FBO that easily but did support their argument regarding future conduct. A bit of egg on the faces of BHAFC security and the Police.

So the fan argued good behavior by saying he hadn’t caused any bother at games he was banned from attending. Hmmmmm.
 


Talby

Meh.
Dec 24, 2023
486
Sussex
So the fan argued good behavior by saying he hadn’t caused any bother at games he was banned from attending. Hmmmmm.
Yup. A strange bit of logic.

But it does highlight that tickets get to people who shouldn’t have them and that the spotter system isn’t foolproof.

There’s a post on here and someone is selling two 1901 tickets for £200+ …unless it’s a ruse by the club.
 


Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
64,918
The Fatherland
Yup. A strange bit of logic.

But it does highlight that tickets get to people who shouldn’t have them and that the spotter system isn’t foolproof.

There’s a post on here and someone is selling two 1901 tickets for £200+ …unless it’s a ruse by the club.
Agree.

I saw the 1901 ticket ad, whilst they are transferable , selling them isn’t allowed unless you pop them on the exchange. Naughty.
 






brighton_tom

Well-known member
Jul 23, 2008
6,280
Are the fan advisory board still operating? Seems to have gone silent from them recently (not that it was a huge amount of communication previously). But nothing has been posted on their X (twitter) account since September. The last updates on their website and their section on the clubs website havent been updated since september/october. I emailed them about a few things, no response except an automated reply. I messaged them on X, no response. Have they given it all up?
 


Guinness Boy

Tofu eating wokerati
Helpful Moderator
NSC Patron
Jul 23, 2003
39,011
Up and Coming Sunny Portslade
Are the fan advisory board still operating? Seems to have gone silent from them recently (not that it was a huge amount of communication previously). But nothing has been posted on their X (twitter) account since September. The last updates on their website and their section on the clubs website havent been updated since september/october. I emailed them about a few things, no response except an automated reply. I messaged them on X, no response. Have they given it all up?
They’ll be sadly missed. By no one. Least of all Barbs.
 








studio150

Well-known member
NSC Patron
Jul 30, 2011
30,684
On the Border
The last time I saw any mention of The FAB was on the ST price increase where they were quoted as being supportive of the increase. Not sure how they gained an insight from fans on an acceptable percentage increase ahead of agreeing, as stated above I haven't seen any activity from them for a while, and certainly wasn't aware of any drop in ahead of the Arsenal game. If this is a regular thing, where is the drop in location and times
 


Paulie Gualtieri

Bada Bing
NSC Patron
May 8, 2018
11,706
The last time I saw any mention of The FAB was on the ST price increase where they were quoted as being supportive of the increase. Not sure how they gained an insight from fans on an acceptable percentage increase ahead of agreeing, as stated above I haven't seen any activity from them for a while, and certainly wasn't aware of any drop in ahead of the Arsenal game. If this is a regular thing, where is the drop in location and times
Think it was by the bag drop (south east corner) if memory serves.

Nothing to suggest this is a permanent position though. You’d think it would be in the “Terrace” once up and running going forward
 




brighton_tom

Well-known member
Jul 23, 2008
6,280
Think it was by the bag drop (south east corner) if memory serves.

Nothing to suggest this is a permanent position though. You’d think it would be in the “Terrace” once up and running going forward
There just seems to be so little communication. Having somewhere on matchdays is great, but if you dont communicate when/where it will be then most people at the game will be completely unaware of it.
 


The Tactician

Well-known member
Feb 18, 2013
1,062
Hi all,

Apologies for a period of quiet on communication - various issues around capacity since Christmas and getting locked out of X account (don't ask!).

Updates for all following a Chairs meeting with the club today.

Minutes below, also being posted to X again now.

- Working group chairs meeting attended by Jenny (Head of Supporter Services) Clive (chair) Andy (Matchday Atmosphere) Charlie (Community and Sustainability) Gill (EDNI) Jerry (Fan Experience) Jo (Women's Game)
- Club updated to report that support is to be assigned to the FAB to help with admin, capacity for reviewing documents. This was welcomed by those attending.
- Recruitment strategy discussed to fill representation gaps in FAB. Details for applications to be shared once the process is agreed.
- Club are reviewed PID documents created against each working group, but happy with direction of travels against each.
- Club to sign off meeting minutes from last official meeting + 2 x ED&I meeting minutes (illness at club resulting in delay)
- Fan Group meet hosted at BHAFC Foundation Hub reported to have gone well, and plans to repeat a session with supporters clubs towards the end of the season for further reflections
- The FAB are continuing to host pre-match fan meets before home games to speak to fans and get views directly. The next two our scheduled for Fulham (8th March) and Leicester (12th April). The FAB will also be communicating these opportunities more clearly following feedback via emails and social media account issues. Exact location and times TBC.
- FAB working to organise women's game coach to Aston Villa game following successful work supporting fans to Liverpool. Jenny / club have given 15 parking spaces for the game to support with this. Club are also exploring further opportunities to support on these initiatives with commercial team.
- Season Ticket meeting to be organised for women's team (FAB to review any changes)
- Community / Sustainability - Museum project to be shared with fans once received questions from Brighton and Hove museum. This will then be followed by a FAB led consultation with fans.
- Away fans moving - following email request for images / mock ups club updated to advise they are still working through with architects, and require more time to be in a position to share this. As soon as it becomes possible and confirmed against what they want to do, this information can be made public.
- Matchday Atmosphere: survey distributed and results received. A forum was also hosted to discuss ideas. Atmosphere group also to officially table 'end of season party' concept received through fan email correspondence.
- ED&I: Ongoing work to explore Matchday steward system to signpost via colouring those trained to deal with accessibility questions / specific needs.
 


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