Flight Delay wangle

[Thunder Bolt]

We are already paying over the odds due to taxes, YQ, fuel charges etc. You don't see the airlines adjusting down sky high fuel charges when oil is at an all time low do you ?

BA made nearly £945M profit... not sure them paying out compensation they have to under EU ruling will affect them too much.

A ruling that will no longer apply soon, unfortunately.

I thought wangle meant fiddling, as in, can I wangle a day off.

 

[middletoenail]

My family received about £3000 from BA in April for a flight to Singapore, from Heathrow. It was delayed and they missed a connecting flight to Thailand and had to stay at Singapore airport for about 12 hours.

 

[Balders]

It probably wasn't a take off slot they were waiting for it was a landing slot. Isn't it really a case they were put on the plane in case a slot opened up which they could then take. This is what happened to us coming back from Croatia a few weeks ago, the plane was a bit late landing and we were told once we had boarded it would be an hour until take off, then a landing slot opened and we took off after only 20 minutes or so.

This - and therefore potentially not the fault of the airline

 

[Tom Hark Preston Park]

Out of interest chaps how long did it take them to send you the money?

I got bumped off a flight to Gatwick coming back from Milan. They managed to get me on a flight back to Luton 4 hours later. Was eligible for €260. All very straight forward to apply for as you mention and it was approved within a week.....however it took them 3 months and numerous phone calls to their customer services to send me a cheque.

Happened to a couple of friends of mine in the Spring. Their Easyjet flight back from Faro to Gatwick was cancelled when a mechanical fault was discovered at Faro. They filled in the Easyjet online form when they got home on a replacement flight the next morning and the money (400 euros each!) was in their account within a fortnight.

 

[virtual22]

But maybe they do this to cover the compo claims for delayed flights?

Haha if only, they were doing this long before they had to start paying compensation for late flights. Not to mention the years spent wriggling out of compensation when it was due before the EU cracked down on them. Given that BA alone made £1.4 Billion in pre-tax profit last year I am sure it's not hurting them that much. Furthermore, most airlines are still charging a fuel surcharge from when oil was $150 a barrel even though now it's $47 a barrel.

Sorry but I just can't feel any sympathy for them at all.

 

[edna krabappel]

Haha if only, they were doing this long before they had to start paying compensation for late flights. Not to mention the years spent wriggling out of compensation when it was due before the EU cracked down on them. Given that BA alone made £1.4 Billion in pre-tax profit last year I am sure it's not hurting them that much. Furthermore, most airlines are still charging a fuel surcharge from when oil was $150 a barrel even though now it's $47 a barrel.

Sorry but I just can't feel any sympathy for them at all.

They order fuel a year or two in advance, for what it's worth, so prices when you fly may bear no relation to what they pay for it.

I only learned this morning that there are now specialist legal firms advertising for this sort of business (delayed flight claims), in the same way that these tedious PPI people constantly pester us all

Obviously the PPI claims and ambulance chasing business is slowing down. Just what the world needs, eh? More of these parasites.

 

[Baldseagull]

Haha if only, they were doing this long before they had to start paying compensation for late flights. Not to mention the years spent wriggling out of compensation when it was due before the EU cracked down on them. Given that BA alone made £1.4 Billion in pre-tax profit last year I am sure it's not hurting them that much. Furthermore, most airlines are still charging a fuel surcharge from when oil was $150 a barrel even though now it's $47 a barrel.

Sorry but I just can't feel any sympathy for them at all.

Me either really, just playing devils advocate.

 

[Arthur]

Happened to a couple of friends of mine in the Spring. Their Easyjet flight back from Faro to Gatwick was cancelled when a mechanical fault was discovered at Faro. They filled in the Easyjet online form when they got home on a replacement flight the next morning and the money (400 euros each!) was in their account within a fortnight.

Hmmmm perhaps I was just unlucky.....or they got the hump with me because I slated them on social media for still selling a flight on their website that I was told by their on site customer service was already oversold by 7 seats.

Word of advice to people flying with Easyjet (and assume probably many other carriers as well) check in online as early as possible because they massively oversell their flights. I turned up thinking I could check in at the airport after a relaxing week away only to be told the flight I was booked on was full as were all the other flights back to Gatwick for 24 hours.

 

[BensGrandad]

A ruling that will no longer apply soon, unfortunately.

I thought wangle meant fiddling, as in, can I wangle a day off.

That was how I intended it. As the idea of 3 hours late taking off was avoided but they were kept waiting for a take off slot for 2 hours. Why load them so early as they must have known a rough time of waiting for a slot. I assumed it was too avoid the 3 hours which has been shown I have misconstrued the ruling.

 

[albion534]

We flew with BA. Due to land in Gatwick. Ended up in Birmingham. It was under 3 hours. However. Because they flew us there. And chucked a coach trip down to gatwick after. We went for compo.
Usual letters thrown out. But after contacting a no win no fee firm. They won it for us
BA tried to claim that the reason for diversion was that the de-icer wasn't working haha!!
So they flew us up north instead
Joke

We won.

and it paid for the next holiday


Sent from my iPhone using Tapatalk

 

[alfredmizen]

Out of interest chaps how long did it take them to send you the money?

I got bumped off a flight to Gatwick coming back from Milan. They managed to get me on a flight back to Luton 4 hours later. Was eligible for €260. All very straight forward to apply for as you mention and it was approved within a week.....however it took them 3 months and numerous phone calls to their customer services to send me a cheque.

About 2 weeks mate, no hassle at all.

 

[BensGrandad]

It probably wasn't a take off slot they were waiting for it was a landing slot. Isn't it really a case they were put on the plane in case a slot opened up which they could then take. This is what happened to us coming back from Croatia a few weeks ago, the plane was a bit late landing and we were told once we had boarded it would be an hour until take off, then a landing slot opened and we took off after only 20 minutes or so.

They were told they were waiting for a take off slot and he can only repeat what he was told be it correct or not.

 

[alfredmizen]

What's the point of an holiday if you are going to give yourself a coronary pressing 3 for customer services for five days when you get home, to claw back a few quid because a plane was three hours late. Don't get it myself.

For €600 between two of us , you sure mate ?

 

[BensGrandad]

For €600 between two of us , you sure mate ?

There was 4 of them paying full price so possibly €1000 even in vouchers as he says he will never use Thos Cook again and will copy me and book everything seperately so that voucher coulf pay for next years flights, or he could give it to mum and dad for a holiday if he doesnt need it

 

[virtual22]

They order fuel a year or two in advance, for what it's worth, so prices when you fly may bear no relation to what they pay for it.

I only learned this morning that there are now specialist legal firms advertising for this sort of business (delayed flight claims), in the same way that these tedious PPI people constantly pester us all

Obviously the PPI claims and ambulance chasing business is slowing down. Just what the world needs, eh? More of these parasites.

So does that mean we will shortly begin to see flight prices fall significantly, to about half of what they were at the beginning of the year? On June 20th 2014 the price of oil was $110'ish per barrel, it's now $47 so all that expensive stuff they bought two years ago for today's flights should be leaving the system and we should start to benefit? Why am I incredibly doubtful we will see any significant reduction? It's the same as the utility companies.

I have no real grudge against airlines to be honest, they are there to make a profit like any business, I'm just not going to sympathise with them when they have to pay compensation under EU law. As I said before, they play the system as much as possible when it suits them.

 

[kingcole]

That depends if you think taking two grand off someone for a three hour delay is reasonable or not, or whether you do it just because you can and you could do with the cash.

Someone - maybe not.

But a family holidaying on Easy Jet flights are likely to really notice the difference from €2k dropping into their lap. I know I would.

And rather than being someone, it's Easy Jet they will be taking the money from. They £686,000,000 in 2015 and currently have a quoted worth of £4,300,000,000.

I know where I am on this one!

 

[kingcole]

So does that mean we will shortly begin to see flight prices fall significantly, to about half of what they were at the beginning of the year? On June 20th 2014 the price of oil was $110'ish per barrel, it's now $47 so all that expensive stuff they bought two years ago for today's flights should be leaving the system and we should start to benefit? Why am I incredibly doubtful we will see any significant reduction? It's the same as the utility companies.

I have no real grudge against airlines to be honest, they are there to make a profit like any business, I'm just not going to sympathise with them when they have to pay compensation under EU law. As I said before, they play the system as much as possible when it suits them.

Probably not. Airlines have other costs apart from fuel which probably have not dropped. Staff and Aeroplanes for starters!

 

[Paul Reids Sock]

You need to make a EU261 claim

It's the arrival time that's important. The departure time is irrelevant.

Tenerife is about 2800KM so you are right that the 3 hour time limit applies here.

The compensation due is €400 per passenger. This is due even is much less than this was paid for the flight.

The arrival time is deemed the moment the door of the aircraft is opened. Check the airport arrival times rather than reply on what Thompson say.

Tell Thompson you would like to make a claim for €400 per passenger as an EU261 claim.

They should deal with it promptly.

The only legitimate reasons for non payment are strike or weather. In either case, such an event must directly affect your flight. In other words they can't get out of it by saying the outbound flight had a weather delay.

If they don't play ball threaten them with proceedings, including a date that proceedings will begin.

If that date comes, make a claim using Money Claim Online (MCOL)

If you arrived over 3 hours late and the delay was not due to weather or industrial action, you will get your money.

PM me if you need any more advice.

In no circumstances use a third party company to claim for you. It's a doddle to do yourself and you will give up a load of your compensation.

You seem rather clued up on this - Is there any way that you can find historic flight arrival times?

I was delayed taking off by about 4 hours 2 years ago but can't find the arrival times online anywhere.

More interested than anything!

 

[Fungus]

You seem rather clued up on this - Is there any way that you can find historic flight arrival times?

I was delayed taking off by about 4 hours 2 years ago but can't find the arrival times online anywhere.

See the page I linked to in post #2 - there are details in there somewhere.

 

[kingcole]

You seem rather clued up on this - Is there any way that you can find historic flight arrival times?

I was delayed taking off by about 4 hours 2 years ago but can't find the arrival times online anywhere.

More interested than anything!

Assuming it's Heathrow or Gatwick try www.lhr-lgw.co.uk

Or flight stats.com but may need to subscribe on there.

The easiest answer is to simply ask the airline. They are not going to lie.

Finally, I believe some of the online claim companies start of by asking you to enter your flight details, only allowing you to proceed if the delay was sufficient. If it is, don't use them though!