[Albion] Carabao Cup Fourth Round: Charlton - 3rd allocation of tickets

[Deleted member 37369]

To be fair that's assuming everyone who purchased a ticket posted their results on Wearebrighton,I'd be amazed if more than 500 people answered that, not all Brighton supporters have or even know NSC or those other fan lead social media platforms even exist.
And still prefer the Seagull line for their up to the minute information.

649 so far with 5 hours left to vote ...

 

[Paulie Gualtieri]

The tear off stub is for if it’s child ticket. Easy way to see visually. I’m guessing his stub got torn off by mistake so he needs a replacement which is an adult ticket.

Think I’m a victim of a double tear, oh my

 

[Paulie Gualtieri]

I would hope the club look at the number of calls they get and maybe adjust the 17:45 start time accordingly.

Email I received on the 7th telling me I needed to collect quoted 17:45 then, this was before the significant issue with the postage we have now so maybe they will adjust

 

[Biscuit Barrel]

Just been down to Portsalde sorting office and no tickets. Looks like it is going to be a nightmare collecting tickets at the ground.

 

[Comrade Sam]

What do you when a poll is on twitter and you didn't have twitter before Musk and haven't warmed to the right wing, emerald heir, coup plotting twat's new look for the app? And your tickets haven't arrived?

 

[Springal]

Just been down to Portsalde sorting office and no tickets. Looks like it is going to be a nightmare collecting tickets at the ground.

Would they / might they not be out for delivery ?

 

[Biscuit Barrel]

Would they / might they not be out for delivery ?

Not sure. I could leave it until around midday to see if they arrive in the post before contacting the club for duplicate tickets.

 

[dstanman]

Sure Paul Barber has his long email ready to go to say that there was nothing the club could of done and it was all down to Charlton, the post-strike and of course too many fans wanting tickets

 

[nicko31]

649 so far with 5 hours left to vote ...

52 / 48 - Bad Omen

 

[Guinness Boy]

Just been down to Portsalde sorting office and no tickets. Looks like it is going to be a nightmare collecting tickets at the ground.

Same here. Phone lines so busy that they're not putting you through and no one answering web chat. All day queuing instead of all day having a drink and a good time with friends. Honestly don't know why I bother.

 

[nicko31]

Sure Paul Barber has his long email ready to go to say that there was nothing the club could of done and it was all down to Charlton, the post-strike and of course too many fans wanting tickets

They need to send additional resource to the ground. 2 blokes in a portacabin won't cut it.

BTW - the webchat facility is a joke

 

[Neilwc]

Would they / might they not be out for delivery ?

Ditto Henfield Sorting Office at 8am
When opened. Huge backlog at Gatwick main Sorting Office apparently.

 

[Tim Over Whelmed]

What a sh%%show, tried five times and can't be put through, don't have the time to do this all day. Bloody shocking contingency, and before those with tickets pile in saying it's a postal strike, yes it is, and we knew about it weeks ago, when I first purchased the ticket. but we're in 2022, surely there's a digital solution or a better contingency than a phone line.

 

[Jim in the West]

It seems odd that there’s nothing on the club website - it’s like they don’t think it’s a problem.

 

[Uh_huh_him]

To be fair that's assuming everyone who purchased a ticket posted their results on Wearebrighton,I'd be amazed if more than 500 people answered that, not all Brighton supporters have or even know NSC or those other fan lead social media platforms even exist.
And still prefer the Seagull line for their up to the minute information.

All I said was the assumption was based on a more realistic estimate than A self-righteous comment based on someone's opinion and nothing else.

The current state of web chat and phone lines, indicates the former method is closer to the truth.

 

[Uh_huh_him]

having to sit through the same pre-recorded message, which is now irrelevant, is not improving my mood

 

[nicko31]

What a sh%%show, tried five times and can't be put through, don't have the time to do this all day. Bloody shocking contingency, and before those with tickets pile in saying it's a postal strike, yes it is, and we knew about it weeks ago, when I first purchased the ticket. but we're in 2022, surely there's a digital solution or a better contingency than a phone line.

Gave up and sent an email, hopefully they'll respond.

 

[BNthree]

Sure Paul Barber has his long email ready to go to say that there was nothing the club could of done and it was all down to Charlton, the post-strike and of course too many fans wanting tickets

#NeverWrong

 

[oldham gull]

Waited 20 mins on phone but got it sorted whilst waiting on the web chat. They’ve confirmed we can collect duplicates only from 5.45pm. What a completely avoidable muddle by charlton!

 

[Guinness Boy]

I got through on webchat after 10 mins waiting. You have to stay on that chat and look for the notification that you've been connected. One of the Supporter Service guys confirmed they added me to the list. I've taken a screen shot of it.

This many people picking up is still going to be an absolute shit show though. The new schedule for today I've just sent my mate looks ridiculous. A mate, incidentally, who is a couple of tiers lower than me and in mid Sussex and has his printed tickets!