Yodel are shit. Impossible to get hold of and hopeless customer service. My heart sinks when I see they are delivering something for me.
Amazon really need their own courier.
Amazon split their deliveries between numerous companies and have their own courier company which will eventually do all their deliveries but they have too many at the moment.
One of my sons works for Hermes and has never had a complaint that was justified. Many try it on saying the parcel wasnt left but he takes a photo when he puts it behind somewhere or in shed etc. In this weeks papers Royal Maul are trialling Camera on their HHT that you sign for or for when they leave a parcel. What he has been doing for some time.
They do have their own delivery company and son tells me their depot serving East Sussex where he lives is in Maidstone and like Yodel very few of their drivers speak English.
Their aim apparently is to do ALL their own deliveries and at the moment the company is called either One Notion or One Motion or very similar, so my son says who is sitting wathing the cup with me. One of their drivers was driving up and down Wadhurst High St looking for an address and eventully ,my son told him where it was.
Do not most of the companies use non English with Sat Navs in their own native tongue?