Can ANYONE explain the removal of PRINT AT HOME option...

[hans kraay fan club]

At least with away tickets, they ONLY have the option to post them out. Surely they can't SCREW that up?

The bigger issue will be trying to get through to the ticket office.

 

[hans kraay fan club]

I printed at home for the Millwall match.

When I got to the gate, I was told the print was too small for the scanner to read, and I had to go to the ticket office to get a 'proper' ticket.

There must be an explanation for this - why don't they just give it?

Magic.

What size did you print it? Does it not always come through as document to be printed as an A4 sheet?

 

[Titanic]

The bigger issue will be trying to get through to the ticket office.

But the matches are WEEKS away and won't sell out anyway... why not just WAIT??

 

[hans kraay fan club]

But the matches are WEEKS away and won't sell out anyway... why not just WAIT??

Because people are DENSE and have to get in QUICK.

 

[hans kraay fan club]

Anyway - if you think the ticketing for this has been a stress.

Imagine what it will be like, there is a REPLAY...

 

[Hiney]

Magic.

What size did you print it? Does it not always come through as document to be printed as an A4 sheet?

It did, but despite a nearly-new LASER printer, producing the barcode in CRISP definition, it was too small for the reader.

Mind you, for that game, I would have been better off queueing at the ticket office for 2 hours, instead of watching the utter SHIT that Hyypia and his team served up.

 

[Titanic]

Anyway - if you think the ticketing for this has been a stress.

Imagine what it will be like, there is a REPLAY...

Wouldn't we only get about 8000 tickets... and they would all be PRINTED by the Arse... so should be EASY

 

[Titanic]

It did, but despite a nearly-new LASER printer, producing the barcode in CRISP definition, it was too small for the reader.

Mind you, for that game, I would have been better off queueing at the ticket office for 2 hours, instead of watching the utter SHIT that Hyypia and his team served up.

OMG. Perhaps the club have just realised it is going to be an #OMNISHAMBLES at the turnstiles with all these home-printed tickets. #OHSHIT

 

[hans kraay fan club]

Wouldn't we only get about 8000 tickets... and they would all be PRINTED by the Arse... so should be EASY

Yes, but they'll arrive at the Amex on Wednesday, and they'll put them on sale to STH with 2,000 Loyalty Points, on Friday, then have one ticket window open, and two people answering the phones (one of whom is new and doesn't really understand how to use the phones). Then they start posting them out (second class) on the following Monday, 36 hours before the game.

 

[Driver8]

I think the best advice will be........get there early!

 

[Quaid]

My (and others in our group) tickets were sold twice last time we played these goons - hope this doesn't happen again. Was a right ball ache finding a space (was able to get in/scanned in fine which was also worrying....)

Getting to my seat early this time. #learned

 

[Cowfold Seagull]

Is it becaue they've decided to limit the number of print at home tickets to a specific percentage (now reached), so as to limit the hold-ups at the turnstyles because of poorly printed bar-codes that don't scan?

You may well have touched upon the reason, Certainly in the past there have been many occasions when the turnstile doesn't pick up the bar code of print at home tickets, that have been printed on poor quality paper.

This has then meant that the ticket holder is directed back to the already understaffed and overworked ticket office just before kick-off time to resolve the issue.

 

[Everest]

Yes, but they'll arrive at the Amex on Wednesday, and they'll put them on sale to STH with 2,000 Loyalty Points, on Friday, then have one ticket window open, and two people answering the phones (one of whom is new and doesn't really understand how to use the phones and the other is dyslexic). Then they start posting them out (second class) on the following Monday, 36 hours before the game.

Corrected for you

 

[seagullsovergrimsby]

It did, but despite a nearly-new LASER printer, producing the barcode in CRISP definition, it was too small for the reader.

Mind you, for that game, I would have been better off queueing at the ticket office for 2 hours, instead of watching the utter SHIT that Hyypia and his team served up.

Some small barcodes will not scan at supermarket self scan checkouts and annoyingly more so at regular checkouts using either the bi-directional scanner or a scanner gun. With a small (10mm length) barcode the numerals underneath are also very minute and a magnifying glass is needed to accurately key in the number.

 

[Super Steve Earle]

I reckon they have roadtested some print at home tickets and realised they don't work!

 

[seagullsovergrimsby]

You may well have touched upon the reason, Certainly in the past there have been many occasions when the turnstile doesn't pick up the bar code of print at home tickets, that have been printed on poor quality paper.

This has then meant that the ticket holder is directed back to the already understaffed and overworked ticket office just before kick-off time to resolve the issue.

Why hasn't the club introduced the option of sending the barcode in a text to mobile devices ? Has to be preferable to supporters printing out illegible barcodes.

 

[hans kraay fan club]

Why hasn't the club introduced the option of sending the barcode in a text to mobile devices ? Has to be preferable to supporters printing out illegible barcodes.

Presumably there's nothing stopping everyone from bringing the PDF saved on their phone, as well as the printed copies.

 

[Hiney]

Presumably there's nothing stopping everyone from bringing the PDF saved on their phone, as well as the printed copies.

"I'm terribly sorry sir, this should have been PRINTED at Home, as per the instructions - I'm afraid you can't come in"

 

[BN9 BHA]

I printed at home for the Millwall match.

When I got to the gate, I was told the print was too small for the scanner to read, and I had to go to the ticket office to get a 'proper' ticket.

There must be an explanation for this - why don't they just give it?

Oh joy!

Thanks for mentioning this, I think I will turn up very early for the Arsenal match.

 

[Frampler]

I must have printed at least 50 tickets for gigs at home. This has often been done on a knackered inkjet printer, and the printout has then been folded multiple times to fit in my wallet. They've scanned without trouble on every single occasion.

Somebody sold the Albion an extremely dodgy system.