[Technology] Vodafone and 3 to merge....

[danielson81]

https://www.bbc.co.uk/news/business-65842845

Urgh, less competition awaits...

On a personal level, I have been with both. They were fine until you needed to contact them with an issue.

 

[Gwylan]

https://www.bbc.co.uk/news/business-65842845

Urgh, less competition awaits...

On a personal level, I have been with both. They were fine until you needed to contact them with an issue.

I was with Vodafone at first and they were a complete mess. I've been with 3 for 15 years and they've been excellent. The customer service is one of the best I've encountered from a company. Let's hope the merger is more 3 than Vodafone

 

[Cowfold Seagull]

https://www.bbc.co.uk/news/business-65842845

Urgh, less competition awaits...

On a personal level, I have been with both. They were fine until you needed to contact them with an issue.

Indeed, we have a current problem with Vodafone, (also applies to o2 customers l believe), in our area as there is currently no mobile coverage, things won't be back to normal until at least 19th of June l'm told.

However trying to speak to a human voice about it at Vodafone, is nearly an impossibility.

 

[Coalburner]

I was with Vodafone at first and they were a complete mess. I've been with 3 for 15 years and they've been excellent. The customer service is one of the best I've encountered from a company. Let's hope the merger is more 3 than Vodafone

Had nothing but trouble with 3 - got rid of them as soon as possible. Would not recommend them to anyone

 

[Cheeky Monkey]

8 marvellous years with Three, although more recently their signal /coverage seems to getting a bit shite. Never beaten on price in my experience.

 

[Gwylan]

Had nothing but trouble with 3 - got rid of them as soon as possible. Would not recommend them to anyone

Not been my experience at all - by far the best company I've had dealings with in the last decade.

I was impressed with them right from the outset when the woman serving me my first 3 phone gave me her own mobile number in case I had any problems and ever since then they've been excellent. Calling me with new deals - and not waiting until I threaten to leave (please note, Sky and Virgin), answering queries promptly (tell that to the company I was on the phone to yesterday for 55 minutes) and keeping me informed of any potential outages. New SIM cards are delivered the next day and just about everything runs smoothly - a model way to run a business.

And, no, I don't work for 3 or ever have.

 

[chickens]

Another vote here for Three having been quite good and Vodafone having been shocking. Just the slowest data services I’ve ever experienced.

Am deeply concerned at the loss of competition. Effectively makes EE the only competent supplier in the country. Expect price rises once the dust has settled.

 

[marcos3263]

Virgin and O2 have also merged so less choice if shopping around although there does seem to be plenty of small companies that piggy back the signal - not sure how that really works - lebara etc. they use the bigger networks but charge less?

 

[Eeyore]

8 marvellous years with Three, although more recently their signal /coverage seems to getting a bit shite. Never beaten on price in my experience.

I've been with them for 18 years. Never an issue. My contract is so cheap I don't notice the money going out.

 

[arewethereyet?]

Had nothing but trouble with 3 - got rid of them as soon as possible. Would not recommend them to anyone

Been with 3 for years, never had a problem that couldn’t be solved and very easily. Happy to have my contract with them.

 

[maresfield seagull]

Be interesting to see if they merge coverage
Use 3 personally Vodaphone for work
Might cover a few blank spots in both network s hopefully