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drew

Drew
NSC Patron
Oct 3, 2006
24,466
Burgess Hill
The programme was definitely 'set up' by the makers, with both reviewers and owners showing no willingness to back down from their own perception of their value. I guess they just went through TA looking for a series of sad comments from the same person or places that had made angry responses to criticism. After that it was just a matter of lighting the blue touch paper.

I didn't think they even tried to make a secret of the fact that they were putting some of the most prolific reviewers against the owners of the B & Bs. Pretty dull program if they hadn't. Think the program showed that the reviewers they followed were pathetic characters. However, don't think there was any suggestion that all reviewers were pathetic. You only have to check out the reviews for the Hollies to see that most people were happy with their experience staying there.
 


Drumstick

NORTHSTANDER
Jul 19, 2003
6,959
Peacehaven
It's ridiculous at times. For example I have some friends who run a little place in Pai which has two rentable bunglalows its absolutly stunning and when you've been away for a while the Sunday roast with Bisto etc is to die for, They have 31 excellent reviews 1 very good and 1 terrible. This is it, Judge for yourself.

''“roobed”
Reviewed 8 January 2011
would advise people 2 stay away form these fake people we were had rite off form the day we got there and i wasn't shone any respect at all these as r strange people as we are English they were only after 1 thing MONEY they made plans 4 us which we didn't want but felt we had 2 oblige. they also have a menu with a fixed price list and we found we were getting over charged,n don't let gayner do Ur washing!!!

Stayed November 2010, travelled with friends''

Quinlins Lodge Reviews and Photos, Pai, Thailand - TripAdvisor

I judge by guests photos, and by reading many reports, then if it looks good often the missus will search for reviews elsewhere.
 


Kinky Gerbil

Im The Scatman
NSC Patron
Jul 16, 2003
59,206
hassocks
Joke of a website, We have a hotel on our books in the Maldives which is fantastic, because it has 1 bad review people are put off.

Idiots write on that website and idiots are swayed by it.
 


jcdenton08

Joel Veltman Fan Club
NSC Patron
Oct 17, 2008
17,465
Joke of a website, We have a hotel on our books in the Maldives which is fantastic, because it has 1 bad review people are put off.

Idiots write on that website and idiots are swayed by it.

Suitably idiotic comment from someone quick to condemn idiots. TripAdvisor has both good AND bad points and I think anything that forces the industry to do that fraction better to earn the customer's business is a good thing and should be encouraged in every single industry. We need more TripAdvisors. I review honestly, some places are better than others - FACT. If you don't do anything wrong, you will not get bad reviews aside from the VERY rare plonker as shown in the program. The best places do generally rank highest. The worst places rank badly for a reason too. The best thing that hotel owners can do is LEARN from the feedback from TripAdvisor and f***ing do something about the problems that people complain about. There is a reason the Casablanca is $300 a night and also ranks #1 in NYC - because it is the shit and TripAdvisor reflects this.
 




Goring Gull

New member
Jul 5, 2003
6,725
Huddersfield
Does it really piss anyone else off when a reviewer really slates a hotel becaus eof a lck of free WiFi? FFS you are on holiday if you really can't cope without the internet for a few days you really need to take a good long hard look at yourself and your lifestyle
 


Mellor 3 Ward 4

Well-known member
Jul 27, 2004
10,602
saaf of the water
Suitably idiotic comment from someone quick to condemn idiots. TripAdvisor has both good AND bad points and I think anything that forces the industry to do that fraction better to earn the customer's business is a good thing and should be encouraged in every single industry. We need more TripAdvisors. I review honestly, some places are better than others - FACT. If you don't do anything wrong, you will not get bad reviews aside from the VERY rare plonker as shown in the program. The best places do generally rank highest. The worst places rank badly for a reason too. The best thing that hotel owners can do is LEARN from the feedback from TripAdvisor and f***ing do something about the problems that people complain about. There is a reason the Casablanca is $300 a night and also ranks #1 in NYC - because it is the shit and TripAdvisor reflects this.

Exactly. And anything that gives Hotels feedback (good or bad) can only be a good thing. It's very easy to see through the biased write-ups, and just make sure you read the reports written by Brits or Aussies rather than the Americans.

Having travelled pretty much throughout the world I would say that TA reports are 'generally' pretty much spot on - IF you exclude those with only one or two reports to their name.
 


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