In theory yes, that's the Prestige service, and would be my preferred method, but just try getting an appointment, none are available.
I did after many days trying finally manage to obtain one in Belfast, but l'm not going there!
I agree. Every Civil Service department has been cut back and cut back in the name of austerity.
Just renewed mine online. The new mug shot, snapped by Mrs T, makes me look like a pissed-off drug dealer -
I wonder when It will arrive....
I hate to be pedantic, but I bet you can't find any Minister's Private office that has been cut during the last 13 years of 'austerity'
Not even those who have been 'paid off'?
I renewed both of my daughters passports online this year, I guess we were lucky as they took about two weeks to arrive.
My mate's other ordered her replacement in her soon to be married name. She received two passports and documents back. One from a mortified lady 100 miles away. He arranged sending it direct so they can't cock it up again
Hope they reported them to the ICO ! Massive data protection issue there.
I renewed my passport last month, had my brand new one back to me within 10 days.
And WFH is causing this issue how?
Home office advice was not to apply for a passport for months during the lockdown due to staff WFH, what do you think will happen if you cause a back log?
Same with DVLA
I have some sympathy for your situation, but it has been heavily publicised that the passport office are taking an age to process applications. I’d assume a wait of 15-16 weeks for a new passport to be issued, and I’ve personally decided (as my passport has expired) that I’ll stick to the U.K. for this year and leave travel abroad for next year.
It’s not ideal, and it does seem frustrating that this government keeps talking about removing red tape and making things easier, when all around the evidence mounts that they’re doing the precise opposite. There is nothing I can think of in the last few years that has become less bureaucratic, unwieldy, time-consuming and frustrating to achieve. Nevertheless, we continue to vote in our traditional patterns. I’d take a dull but competent administrator for my next PM please, rather than a glossy suit with an ideological angle.
It’s no good saying it’s the Civil Service’s fault, they’re led by government and have to follow the rules the government lay down for them. What we need is a bit of creative thinking at a ministerial level on how to streamline the process and improve efficiency. The trouble is, if the process can’t be streamlined, the only answer is more Civil Servants, which is anathema to the Party nominally governing our country at present.
Regrettably I foresee no great flash of ministerial genius, and no appetite for bolstering the staff doing the work, so I’m expecting the current situation to continue and will book nothing until I have my new passport in my sweaty little hands.
I struggle to have sympathy here. So many people have waited due to lockdown to renew their passports at the correct time - i.e. when the passport was coming up to the expiry date - why ? Now many have booked holidays without a thought about their passport - why ? Never booked a trip abroad without checking my passport date before booking. Yet for some reason it's the Passport Office's fault !
I renewed end of Jan, waiting time said 8-9 weeks. Got new one back after 4.
You seem to be criticizing people for renewing their passport at the “correct time”….this doesn’t make sense….am I misunderstanding this?
Its easy to sort this problem out, stop all this working from home shit, get them back in the offices, and employ more staff, same with DVLA.