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Incredigull

In Cervesio Felicitas
Nov 28, 2003
1,845
Mile Oak
about stewards
Read this poor sod's story :

Taken from Beautifulgame.net
--------------------------------------------------------------------------------

A bloke called Dave Thomas is an absolute legend among QPR fans. He edits the A Kick Up the Rs fanzine and goes to every game to sell it. While we were all madly celebrating on Saturday evening, the news began to filter through that a Sheff Wed steward had refused Dave entry to the ground, meaning one of our greatest fans missed one of our greatest triumphs. Loads of Rangers fans have since written to Sheff Wed about this and have been told that the steward concerned will never work at Hillsborough again. This is fine, but does not make up for Dave's heartbreak.

This is Dave story, in his own words from the www.qpr.org message board:

For once, I can barely find the necessary words to describe how I feel today. I should be celebrating but I can't even begin. Nor have I.
I was prevented from going into the ground yesterday. Not once, but twice. Before the game I had been selling the fanzine close to the away entrance without any problems. I had two tickets on me - my own and one for my mate. Close to kick-off time, I got a phone call from him saying he was held up on a tram and it looked like he was going to be late.

He eventually turned up at 3.10pm and after giving him his ticket, I hurried over to the entrance. I had a rucksack on, which was half-full of fanzines. As I went to go through the turnstile, I heard a voice shout "Has anyone checked his bag?". I stopped, went back, opened it, offered it up for inspection, and as I have done 20 times or more away from home this season, said: "There's no cans or bottles, mate - just fanzines."

"You can't take those in there."
"Don't worry, they'll stay in there. I won't try selling them inside."
"Doesn't matter, you're not going in with them"
"So what am I supposed to do with them then?"
"Don't care. You'll have to dump them."
"Mate, this is my livelihood in here. And you're saying 'dump then'?"

Then the steward on the next turnstile shouted across, "You'll not allowed to take fanzines in."
"Why not? What's the problem?"
"It's the club. They say no fanzines allowed in."

By this time, I am frustrated and annoyed. "They are tossers then. Bloody tossers the lot of them."

I was forced to go off and find somewhere to leave my bag. Where? That was the problem. I walked down one of the side streets and came across some bloke working in his front garden.

"Excuse me, mate. This might sound a bit daft but they won't let me in the ground with my bag. It's got fanzines in it and I have been told to dump them. I can't do that. I know this is a bit strange but could you look after it for me?"

He would - and he did. And very grateful I was too. I hurried back to the away entrance. By now it was close to 3.30pm. As I walked towards the turnstile, the search steward grinned at me. I told myself not to argue or say anything.

"See your ticket, mate," the steward asked. I handed it to him - and then, like a mother taking something from a naughty child, put it in his pocket. He puffed out his chest, thrust his face right into me and with all the menace that people like him get off on said: "You're not coming in - now f*** off."

At this point my world caved in. The realisation hit me that I was absolutely helpless to do anything about it. He had all the power and would have all the back-up he needed - because right there, right then he had the absolute power to do as he pleased. And I have never felt so emotionally battered as I did at that moment. I demanded he gave me the ticket back - and he announced it was now the property of Sheffield Wednesday Football Club. I asked him for his name. "I don't have to give you my name," he replied. "Just 'search steward' is all you need to know."

I went over to the police and explained to them what had happened and asked them to intervene. They explained they couldn't as the stewards had the authority at the turnstiles and there was nothing they could do. I walked back past the away entrance and around to the main reception. As I did so, I looked over at the steward. He was smirking at me. As I got around the corner, a huge roar went up. Rangers had taken the lead.

Surprisingly I was able to walk straight into the Sheffield Wednesday reception. I was very calm, very polite but very firm in asking to see someone in authority. But no-one was available. "You'd best ring up on Monday morning." There was no point venting my anger at any of the ladies at reception. They weren't responsible and were genuinely sympathetic anyway. Behind the desk was a room, with the door open and a man operating and surveying the outside of the ground on CCTV. The away end entrance was clearly visible on screen and therefore I now know that the events as described above had been captured on video. They can't collaborate my version of what was said, but they will certainly show the manner and actions of the steward, which I maintain was inappropriate.

Eventually two operation officials came into the reception area. By this time another QPR fan had turned up to lodge a complaint. He had been ejected from the home areas and was unhappy at the way he had been manhandled and thrown out of the ground. He had bought his ticket from Sheffield Wednesday.

I explained to the two officials my version of events - and, to their credit, they listened and responded in a very professional manner. The senior of the two asked me why I had been refused entry with my rucksack. "Because it contained fanzines," I said. He looked puzzled at this and, shaking his head, said: "And what?". It was a query, as if he was expecting me to add information that would explain things more."

I suspect by the time I take this up with the Sheffield Wednesday secretary, there will conveniently have been a long-standing club rule in place that no fanzines are allowed inside the ground. If that is so, then it was certainly news to these two gentlemen. And how visiting fanzine editors are suppose to know is anyone's guess.

They also asked if I had got the name of the steward. "He wouldn't give it," I replied. "He just said 'search steward is all you need to know'."

By the time all this had taken place, it was now 3-1 and I made my way back to the away entrance, then over to the house to retrieve my bag. I was numb and totally detached from what was going on inside the ground. As the roar went up to signal the end of the game, there were lots of Wednesday fans hanging around looking for trouble. It was nasty experience and I was wary of my safety. Leaving altogether wasn't an option as I was meeting my mate afterwards. And in any case, numb and upset as I was, in the relative safety of the QPR fans streaming out, I still had to sell those remaining fanzines, hard as it was to stand there and do so knowing what had happened. But it did at least give me a tiny sense of normality.

By the time the Rangers fans had largely dispersed and I had finished telling the umpteenth person a potted version of what had happened, my mate and I trudged back to the car in silence, me too distraught to say anything or to ask about the game, and he not knowing what he could say to ease the emotional pain I was clearly going through. And, in truth, there was nothing he could say. We were in Macclesfield before I could even bring myself to speak. "Sorry about not going for a beer afterwards," I said, "You understand though, don't you?"

"It's okay, I understand," he replied.

I cannot even begin to explain how I still feel - 'emotionally assaulted' is about the best I can do. I feel like a kid who has run down stairs on Christmas Day and found all his presents stolen. It's still Christmas - it's just hard to feel part of it afterwards. I haven't felt a single surge of elation that we are up. I have a burning sense of injustice and an underlying anger which I am struggling to contain. I have no idea what sort of game it was because I can't bring myself to talk about it. I can't even read any of the hundreds of messages because it wounds just seeing them.

Perhaps some reading this will think I brought it all on myself, or that I shouldn't have retorted as I did and only have myself to blame. Personally, I believe that my 'punishment' far exceeds my crime - if indeed I did anything wrong in the first place.

The issue here really is about power - and how an individual can abuse that. If the steward in question believed that an exchange of words - and not abusive ones at that - justifies denying me seeing the game, the importance of which he must be all too aware of, then I believe he shouldn't be entrusted with that kind of power in the first place.

I strongly believe that he was always going to deny me entry into the ground and the whole thing was played out to justify that. I know it is the same outside security firm who also steward at Sheffield United. Three years ago, I was ejected from Bramall Lane, without warning, for selling the fanzine at half-time. Most clubs don't even bat an eyelid on our travels - and on the odd occasion a steward has told me to stop, I stop. At Bramall Lane, though, I was grabbed, manhandled forcibly out of the ground, assaulted outside and ended up in hospital having X-ray treatment on my arm after I lost all feeling in it - and it was in a sling for a week with nerve damage.

The following season, and determined not to give in to thuggery, I squared it first that it was okay to take them in. Amazingly the stewards even gave me a place at half-time to stand and sell them! I can't be sure but I am fairly certain that the steward yesterday was also involved in the incident at Sheffield United. Either way, here he was determined again to show me who was boss.

Not selling fanzines inside the ground is one thing. Preventing me from taking them in, in my rucksack is something else entirely. What damned business is it of anyone what I carry in my bag. In fact I had other things in there too. If it had been back issues of TV Quick, or whatever, would that have been okay? And if such a rule exists, is it unreasonable not to have provision for depositing such items? I would have happily done so. But instead I get a shrug of the shoulders and advice that I should dump the contents of my bag. Why the hell should I? What sort of response is that?

The thing is, no-one cares or gives a toss about one football fan not getting into a game. Sheffield Wednesday, of this I am certain, will back their man. Whether they will do so with a clear conscience only they will know.

What has humbled me from all this, though, is the support and sympathy I have had from so many different people. I can't begin to explain how important that has been. I wrote a piece on Friday in which I said that if things were to go wrong the following day, there could be no more poignant setting to provide a sense of perspective than there in Leppings Lane. I accept the above is very self-indulgent. I don't believe I have any more or any less right that the next QPR fan to enter with a valid ticket and see my team. The distress I feel even now is obviously greater because of the importance of the game. And I do - really I do - have a sense of perspective on it in the greater scheme of things.

I am so pleased for everyone - players, management and especially the magnificent fans - that we have gained promotion and that long-awaited bit of success - our first in the 17-year history of the fanzine! I don't want to diminish one iota of the joy of celebration that everyone feels - although I know I unintentionally have. And I regret that.

But I will never be able to write about it with any kind of understanding of having been there and witnessed it for myself. I will never be able to bring to mind the memory of a packed stand celebrating the goals. I will never know what it felt like when each of those goals went in. I have commited nine months of emotional highs and lows to my beloved QPR - and at the end I was denied our crowning moment. In short, I will never be able to share the memory of this day because I have none - or none that are joyous, anyway.

And I don't think I deserve that.

Right now, I just want to crawl into a dark corner and hide - and I don't think I deserve that either.

Dave Thomas
 




Turkey

Well-known member
Jul 4, 2003
15,568
You just beat me to posting it. I feel bad for him.

In our case this wasn't a big issue because we'd sold virtually all of them at the previous match. I think we sold all of the fanzines we had on us bar 10 which I put in my inside coat pocket. I had them for Richie Morris who was already inside. I was a little worried the Stewards would see and think I was selling them. I thought they did see me but nothing was made of it.
 


Beach Hut

Brighton Bhuna Boy
Jul 5, 2003
72,078
Living In a Box
Fundamental disgrace - Stewards need to be policed if they are going to act like this.
 




Seagull73

Sienna's Heaven
Jul 26, 2003
3,382
Not Lewes
What an absolutely heart-breaking and disgraceful story this is. Can anybody imagine this happening to them maybe at the Millenium Stadium if we get there? It's absolutely unthinkable. I really hope he pursue's his case with Sheffield Wednesday, and maybe even takes it to the FA.

The supporters are the lifeblood of this game, if some power-hungry northern twat has the capability of putting the kybosh on a supporters season like that, something is dreadfully wrong.

I feel so sorry for this guy I really do. I know it's QPR, but if what was written above is gospel, that must never happen again.
 




Easy 10

Brain dead MUG SHEEP
Jul 5, 2003
61,891
Location Location
Give some people a flourescent jacket and they behave like goose-stepping nazis on a power trip. They forget that the fans are paying customers, and that THEY are there to serve US.

This northern twat of a steward is clearly a very sad individual with severe behavioural problems. Perhaps he was neglected as a child, or has difficulty in his adult life making friends and learning how to behave like a human being. Something has clearly f***ed up his head anyway, and this is the LAST kind of person you want at a football ground supposedly for our "safety".

And at Hillsborough, of all grounds. :nono:
 


Jeez.

What a contrast to the reception we got at Hillsborough when we turned up with a bag full of One F In Falmers.

Roz and I started selling them inside the away end tea-bar (at the top of the stairs). We were quickly approached by one of the stewards who explained that it was SWFC policy not to allow fanzines to be sold in the ground. If we wanted to sell the fanzine, we should be outside in the street.

I then explained that we couldn't do that easily, since we'd already handed in our tickets at the turnstile. The steward then said "Well, I expect you'd like to take that box of fanzines back to the car". "How will we get back in?", I asked.

And arrangements were quickly made to escort us to the gate, with an explanation to the steward on duty there that we were "just going back to our car" and that he should let us back in when we returned to the gate.

So off we went.

Strangely enough, we ran into a hundred or so people who wanted to buy the fanzine and - before we got to the car - we'd sold out.

A quick saunter back to the gate, and we were let back in, without having to show our tickets.

Top stewarding, I thought.

A shame that it seems to have been a one-off.
 
Last edited:


Gullet

New member
Feb 8, 2004
1,277
Bevendean
That is an awful story. How petty can you get? Cant understand the problem with selling fanzines inside a ground no matter who it is. If people dont want to buy one then dont buy one, but dont eject someone from the most important game of their teams' season just for trying to sell them.
Perhaps the stewards were worried that it contained a message saying something like "attack all opposition fans the first chance you get"!!! Oh no, sorry, just remembered, going by the TV footage it was the Wednesday fans who were encouraged to do that.
:nono: :nono:
 




gumbopickles

Member
Jul 10, 2003
97
brighton
yeah it was shocking treatment but bloody hell is he dramatic! The end of the world, darkest day, at least they got bloody promoted!
 


Turkey

Well-known member
Jul 4, 2003
15,568
gumbopickles said:
yeah it was shocking treatment but bloody hell is he dramatic! The end of the world, darkest day, at least they got bloody promoted!

I think I would feel sick if that happend to me.
 


Incredigull

In Cervesio Felicitas
Nov 28, 2003
1,845
Mile Oak
Can you imagine not seeing that last game at the Goldstone or the trip to Hereford ??
Yes some people did miss them through not having a ticket,but being refused access for this ??
I know an ex Goldstone steward who let loads of people in at various games,towards the end of it's life.
 




Turkey

Well-known member
Jul 4, 2003
15,568
Here is the email I recieved from Dave Thomas a short while ago.

---

Hi Simon,

Just a quick note of thanks for offering your own experience of
Hillsborough. To be honest, I have been refused before - but I never
really thought about it. And in any case, I was refused entry AFTER
dumping the bag - although what the justification is for refusing
fanzines into the ground, I really don't know. Interestingly, the two
operation guys didn't seem aware of the 'rule' and the operation's
manager hasn't made reference to it. So not made up on the spot - still
a petty, vindictive rule, though.

The below is my templated reply to all those who have emailed me since
Saturday. As I am busily copying and pasting anyway, I have added it in
for interest!

Many thanks for taking the time and trouble to write. May I offer you my
very best wishes for a successful resolution to the Falmer move. Anyone
who has ever been down to the present ground knows Brighton simply can't
survive there indefinitely. I am fully aware of the scandal of the
Goldstone Ground and the blocking of the move to Falmer is just as much
a scandal.

I can't really be as generous about your play-off campaign - as I live
in Manchester and would rather go to Hartlepool again next year!
Sorry...

Dave Thomas

---------------


First of all, apologies for taking an age to reply. As you might have
imagined, I have literally been inundated with messages of sympathy and
support over events on Saturday. As you might have seen me write
elsewhere, I have been truly humbled by the concern shown - and had no
idea I was held in quite the esteem I clearly am. I do feel slightly
embarrassed by it all now, though!

The club have given me their unqualified backing and I have also
received some informal legal advice. In addition, organisations such as
Supporters Direct have taken an interest, and even the Sheffield Star
newspaper was attempting to contact me today. I am under no illusion
that this is of any interest outside of QPR and the local press in
Sheffield, so that will really be as far as it goes.

I have written to Sheffield Wednesday requesting they retain a copy of
the CCTV footage "should an action arise from this"! I have been
non-committal otherwise, and will decide my next step when I have
received their response. They have, though, already replied to other
supporters, informing that the steward in question will never be
employed by Sheffield Wednesday again and that the contract of the
security firm he works for is under serious question.

I have no idea whether this is merely an appeasement - the steward in
question might very well have been on his last game anyway and leaving
of his own volition, I don't know. It seems to be a very swift move
otherwise - although I have to say I gained a distinct impression from
one the officials I spoke to on Saturday in the reception area, while
the game was in progress, that they weren't especially surprised by this
indvidual's actions.

If it was his last game anyway, it might go a long way to explaining -
if not justifying - his actions. I have subsequently learned that other
clubs employ a procedure and that an individual cannot make a decision
such as this arbitrarily. As yet, I don't know what procedure is in
place at Sheffield Wednesday - but I intend to ask.

Once again, I really appreciate your support. The distressing fact is
that nothing can ever make up for missing the game and being powerless
to do anything about it. That is what continues to trouble me.

Thanks again - and I'll speak to you soon.

Dave
 




Yorkie

Sussex born and bred
Jul 5, 2003
32,367
dahn sarf
Nothing surprises me about Sheff Wed.

I would feel totally gutted if that had happened to me. It would be like all my mates having a party and not being allowed to join them. :rolleyes:
 




saltash seagull

New member
Mar 1, 2004
4,480
cornwall
it doesnt matter who this bloke supports as football fans im sure we can all imagine how we would feel if we were in that situation

:shootself ???
 


Bwian

Kiss my (_!_)
Jul 14, 2003
15,898
Incredigull said:
Can you imagine not seeing that last game at the Goldstone or the trip to Hereford ??
Yes some people did miss them through not having a ticket,but being refused access for this ??
I know an ex Goldstone steward who let loads of people in at various games,towards the end of it's life.

So do I:lolol:

Cheers bruv:clap: :clap: :clap:
 


Brovion

Well-known member
NSC Patron
Jul 6, 2003
19,482
Someone else who has been treated disgracefully by a neo-Nazi in a flouresent jacket. I bet the Steward's been cuckolded, has piles, no mates and is a traffic warden during the week.

In this day and age when you can sue anybody for any reason I think he's got a good chance of making a fortune for the emotional distress he's suffered. As somebody said he's being a little bit over-dramatic but you've just got to read it to know he was genuinely upset.
 






cab

New member
Feb 20, 2004
81
Crawley
As a steward myself, albeit only at Crawley, but having worked with some of your own stewards, I find this disgusting. To swear at a fan for whatever reason is NOT acceptable under any circumstances and to take it upon yourself to make a decision not to allow a fan in is disgraceful. I have worked as a main gate steward at the Broadfield and always seek advice from a higher authority, I suppose this idiot thinks he is the higher authority.

Please don't tar all stewards with the same brush, I know I am only at Conference level now, but mostly we are a good breed of people who have the interests and safety of the fans at the fore front of our minds whilst working for our Club.

Heartbreaking for the guy though, I hope none of you have to miss out on your play-off matches through someone elses doing!
 


Simster

"the man's an arse"
Jul 7, 2003
54,377
Surrey
Sounds like an unpleasant story but we've only heard one side of the story here. Reading between the lines, he got a bit lippy at one point. He claims he was mildly irrate - but what if he was being downright abusive? We all know some people have very short tempers!
 


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