willow147
Active member
Went to seagullsdirect to take advantage of the BOGOF deal on shirts. Put the required items in the basket (plus a few others, shhh, don't tell the wife) and then went to pay.
I tried using my password but it says it was wrong so I use the password reset facility. This then fails with a "Could not access file: emails/images/logo.png" message meaning I can't change my password.
So, I create a new account and go to the checkout with that. Sadly, something went wrong, I can now no longer submit the payment details as it says that the transaction has already been presented. i can then not get past this page, waiting does nothing either.
I have received no confirmation email about a purchase so am unsure what has happened.
*Update*
**MUPPET ALERT:**
Try checking the new account email address which is different to the one with the forgotten password. You'll find the purchase receipt there.

In my defence it's been a long day.
I tried using my password but it says it was wrong so I use the password reset facility. This then fails with a "Could not access file: emails/images/logo.png" message meaning I can't change my password.
So, I create a new account and go to the checkout with that. Sadly, something went wrong, I can now no longer submit the payment details as it says that the transaction has already been presented. i can then not get past this page, waiting does nothing either.
I have received no confirmation email about a purchase so am unsure what has happened.
*Update*
**MUPPET ALERT:**
Try checking the new account email address which is different to the one with the forgotten password. You'll find the purchase receipt there.


In my defence it's been a long day.