Just received my Liverpool tickets today for me and a friend and they have downgraded our tickets from the middle tier (£26) to the lower tier (£24) tickets, we have been allocated block 121, row 33 (just in front of the restricted view seats). We bought our tickets at the 1110 point mark at 5pm and the same has happened to my dad too. Anyone else had this problem?
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Liverpool tickets downgraded
- Thread starter Blake
- Start date
ees complicated no?
New member
Wow that £2 must of really pissed you off.
Edit: tickets ranged from £21 to £30 btw and not the £24 - £26 - £30 how it started.
Edit: tickets ranged from £21 to £30 btw and not the £24 - £26 - £30 how it started.
- Thread starter
- #3
No, but worse seats isn't great.
Easy 10
Brain dead MUG SHEEP
They've given you what was available. Be grateful you're going.
Pinkie Brown
Wir Sind das Volk
The pricing appears to have been all over the place at times? The tickets were advertised originally as £30, £26, & £24. When I phoned up for a ticket last Thursday I was quoted £29 for a partially restricted view. I questioned this as I assumed the cheaper tickets were restricted. There was never any mention of a £29 ticket originally. When the ticket came in the post a couple of days ago, it was a £23 ticket?! 
I went to the ticket office last night to find out what had happened. They were great & sorted out a £6 refund.
Somewhere along the chain, there appears to have been some confusion re the pricing.
I went to the ticket office last night to find out what had happened. They were great & sorted out a £6 refund.
Somewhere along the chain, there appears to have been some confusion re the pricing.
Originunknown
BINFEST'ING
Me too although these were sold on but I did notice they had a lower value than what I paid for.
- Thread starter
- #8
I think my point has been missed
I was wondering if this had happened to a lot of people or just a few.
Easy 10
Brain dead MUG SHEEP
I think my point has been missed
I wanted £30 tickets but ended up with £26, due to applying later in the week as some in our party don't have as many loyalty points. All the £30 ones had been sold by then though. No biggee.
lastyboy
New member
I don't want to start another Liverpool thread so I'm just going to put this out there and see if any of you can help..... bought 2 Liverpool tickets last week on-line, one for me and one for my mate who's registered on my account. only one of the tickets turned up at my house and he is registered to my address. surely if i got them both at the same time they should turn up together? is it worth ringing the ticket line to chase it up?
Superphil
Dismember
Do you have the email receipt showing 2 tickets? If so, then get onto the club ASAP
lastyboy
New member
yes i have the confirmation of two tickets and the money has been taken from my account too?
Pondicherry
Well-known member
Yes, also have this problem. Letter with tickets says that due to a "processing error" your tickets have been issued in a lower category to the one originally opted for. Refund (which I am not bothered about) has gone onto smartcard. However - surely should have gone back on credit card. Will still be going but would obviously like the error corrected properly and be allocated the correct tickets (26 instead of 24). No chance of getting correct tickets I suspect.
ees complicated no?
New member
Originunknown
BINFEST'ING
I didn't have a note with mine but I picked mine up the other day. I would have been a bit angry about this if I was actually using the tickets and had to sit in the lower priced seats when I paid full price. Seems they received different numbers of each tier compared to what they sold.
I got mine with the "processing error" message too and have the crap seats. Bit pissed tbh .. bought in good time, it's not the money (refunded to smart card) but it looks as if they didn't allocate the actual seats on a first come first served basis which I thought was (partly) a benefit of loyalty points
Monkey Man
Your support is not that great
Happened to me too - I'm stuck in block 129 with a partially restricted view. Oh well. Not sure how this "processing error" happened and I'm not best pleased, but at least I'm going to Anfield.
Same, been put in block 121 row 31 (£24) after purchasing £26 seats, processing error apparently.
imbrightontillidie
New member
- Jan 12, 2011
- 285
Same here purchased 6 £26 but got given the £24 ones due to a processing error!!! Ffs