iPhone problem (water damaged) can I retrieve my data / pics / vids?

[HalifaxSeagull]

Hi all,

Question for techies... I recently (5 days) dropped my phone in the wash basin. Since then it has been has been in a warm place in rice for days now, if you phone it, it rings and I can answer it but the screen is still black so I can't see who's ringing or ring out. The screen is completely blank all the time. Is there any way I can plug it in to another ipad or laptop to download all the photos / vids / contacts / msgs from it? I've just tried and it asks me to unlock the phone to allow access any ideas?!

 

[Lady Whistledown]

Hi all,

Question for techies... I recently (5 days) dropped my phone in the wash basin. Since then it has been has been in a warm place in rice for days now, if you phone it, it rings and I can answer it but the screen is still black so I can't see who's ringing or ring out. The screen is completely blank all the time. Is there any way I can plug it in to another ipad or laptop to download all the photos / vids / contacts / msgs from it? I've just tried and it asks me to unlock the phone to allow access any ideas?!

Try a bit longer in the rice/airing cupboard? Various examples of this to be found if you google it.

 

[Hatterlovesbrighton]

CAnt you just connect it to iTunes?

 

[Bold Seagull]

Hi all,

Question for techies... I recently (5 days) dropped my phone in the wash basin. Since then it has been has been in a warm place in rice for days now, if you phone it, it rings and I can answer it but the screen is still black so I can't see who's ringing or ring out. The screen is completely blank all the time. Is there any way I can plug it in to another ipad or laptop to download all the photos / vids / contacts / msgs from it? I've just tried and it asks me to unlock the phone to allow access any ideas?!

http://apple.stackexchange.com/questions/85432/how-to-backup-an-iphone-with-a-black-blank-screen

 

[Vegas Seagull]

Try a bit longer in the rice/airing cupboard? Various examples of this to be found if you google it.

Long grain rice?

 

[wolfie]

I'm not a techie, but I heard that some people give their laptops a wash now and again (having switched them off obviously) Once dried out completely, they work better !

 

[Goldstone Rapper]

Is it not all backed up onto iCloud?

 

[Garage_Doors]

My phone and IPad keeps telling they have been backed up to iCloud, how do access iCloud to see whats there?

 

[Bold Seagull]

My phone and IPad keeps telling they have been backed up to iCloud, how do access iCloud to see whats there?

iCloud is a confusing concept from Apple if you ask me. SugarSync allows you to sync folders, to multiple devices where you can see these folders on each device and view them on a weblink from any browser.

If you go to https://www.icloud.com/ you can view your synced iCal, contacts, notes and Apple docs, but not your photos or apps. For that you need iPhoto and PhotoStream for the photos, and iTunes for your Apps. It's clunky if you ask me. Why can't I go to any web browser and view exactly what is in iCloud, not just the iCal info etc.? It was supposed to be an improvement from MobileMe, but it's more confusing than before.

 

[soistes]

Take it to this place in Shoreham. They're very helpful, and will be able to tell you
a) whether the phone is b******d
b) whether anything's retrievable.
Happened to me, and they sorted it. Best not to keep turning it on yourself though, even if you think it's tried out, because if there's any moisture left that could cause a short circuit with further damage.
http://www.ukipodrepairs.co.uk/about_ipod_repairs
if you're stuff's backed up on Icloud and you do need a new phone, however, you can get it all back just by restoring your phone to a new handset.

 

[soistes]

Take it to this place in Shoreham. They're very helpful, and will be able to tell you
a) whether the phone is b******d
b) whether anything's retrievable.
Happened to me, and they sorted it. Best not to keep turning it on yourself though, even if you think it's tried out, because if there's any moisture left that could cause a short circuit with further damage.
http://www.ukipodrepairs.co.uk/about_ipod_repairs
if you're stuff's backed up on Icloud and you do need a new phone, however, you can get it all back just by restoring your phone to a new handset.

Sorry -- just noticed your location. Shoreham no good!

 

[Gazwag]

Wow apple have developed a shaving app now, where will this end

 

[HalifaxSeagull]

Thanks all, it's back in the rice (risotto rice - all I've got left) and in airing cupboard. I'm hoping it's covered on my Barclays current account phone insurance...

Ps Shoreham is a bit of a trek from here, but thanks for the suggestion!