Hmmmm

[Herne Hill Seagull]

Now I'm not usually critical of the Ticket Office, I know the staff there do a good job while short on numbers, BUT... I just spent 15 minutes on hold, being told I was moving up the queue, from position 11, slowly to number one.

When I hit number one, it finally put me through. To an answering machine. Which told me there was nobody available to take my call.

I'd merely like to express how frustrating this is, especially when the stadium is no longer full for anything other than a 'glamour' game.

That is all.

 

[Easy 10]

Its a two-bob system, has been for years, and will not improve as its not perceived to be worth investing in prior to Falmer.

 

[Walkers Cajun Squirrel]

As far as I am aware the ticket office is just two teenage girls and an Irish man that answer phones in the back bit of the club shop. Hardly reliable.

 

[Icy Gull]

Now I'm not usually critical of the Ticket Office, I know the staff there do a good job while short on numbers, BUT... I just spent 15 minutes on hold, being told I was moving up the queue, from position 11, slowly to number one.

When I hit number one, it finally put me through. To an answering machine. Which told me there was nobody available to take my call.

I'd merely like to express how frustrating this is, especially when the stadium is no longer full for anything other than a 'glamour' game.

That is all.

Exactly the same happened to me for the Man City game, except I waited 20 mins, oh and don't hold your breath on getting a response.

It's a fecking joke that the system is so wank it does that and it's obviously not just a glitch.

 

[Marc]

Insider seems to of avoided the Ask the Club post aswell...