Dodgy telemarketting call

[NMH]

I got a call "on behalf of" my bank. The caller started asking details (my postcode), to verify that I was who he was supposed to be calling.
I asked him to prove who HE was calling from, by giving me one detail (my d.o.b.) he said he had - which he refused to do!

The caller was working, he said, for Inkfish, but when I asked him about the redundancies, he knew nothing about them.

Of course, he wasn't getting a jot of information from me after all this!
I requested that I get no more calls from his company, and to be taken from the database for any future calls too.

If this was a real call on behalf of my bank - they certainly have a very poor representation.

Anyone on here get a call like this?

 

[desprateseagull]

at a previous job, we all got calls from some phone company, asking about our tariffs etc.. some how they got hold of all the (unlisted?) direct dial no's..

 

[Lawro's Lip]

Sounds dodgy to me. Check back with your bank. If it's genuine or not , either way they need the information or feedback.

 

[cjd]

I got a call "on behalf of" my bank. The caller started asking details (my postcode), to verify that I was who he was supposed to be calling.
I asked him to prove who HE was calling from, by giving me one detail (my d.o.b.) he said he had - which he refused to do!

The caller was working, he said, for Inkfish, but when I asked him about the redundancies, he knew nothing about them.

Of course, he wasn't getting a jot of information from me after all this!
I requested that I get no more calls from his company, and to be taken from the database for any future calls too.

If this was a real call on behalf of my bank - they certainly have a very poor representation.






Anyone on here get a call like this?

I,ve recently had a disagreement with Barclays Bank when they phoned. They refuse to tell you they are, until you give your full name and date of birth. They claim it is their duty to do so before saying who they are under the Data Protection Act.

 

[Timbo]

When Barclays rang me recently I told the bloke I had been advised by Barclays when I opened the account never to disclose personal information over the phone/internet. Then I asked him how I could be sure he was from Barclays and he said I can assure you I am. Oh well thats ok then!! Call took about 5 minutes and he never got anywhere.

 

[cjd]

When Barclays rang me recently I told the bloke I had been advised by Barclays when I opened the account never to disclose personal information over the phone/internet. Then I asked him how I could be sure he was from Barclays and he said I can assure you I am. Oh well thats ok then!! Call took about 5 minutes and he never got anywhere.

My argument over this issue has been running a few weeks now, finishing up getting a letter, basically saying........."if you don,t like the way we do this.........tough".

 

[Icy Gull]

I'm obviously missing the fun or the angst because I rudely put the phone down on anyone who makes unsolicited calls to me.

 

[dougdeep]

I'm obviously missing the fun or the angst because I rudely put the phone down on anyone who makes unsolicited calls to me.

I ask them to hang on.

 

[beorhthelm]

I,ve recently had a disagreement with Barclays Bank when they phoned. They refuse to tell you they are, until you give your full name and date of birth. They claim it is their duty to do so before saying who they are under the Data Protection Act.

yeah, dont know why they do that, seems to me way outside the scope of the DPA. I dont understand why the banks dont establish a keyword responce that confirms its them.

I got a call to my mobile supposedly from Tmobile to sell me a new tariff, they asked me my details.... starting with my number

 

[readingstockport]

When this happened to me the caller gave me anumber to call back, after the call he reckoned, to check. I refused to talk to him or tell him anything, he got quite upset by this and then I told him to sodd off. after tha call I raang the number I had been given and told them theyy were being f***ing irresponsible calling in that way and to never call me again. They haven't.

 

[pasty]

On a similar note, I find it very odd what information some people will give out over the phone, and also where and when they do it. The worst I've witnessed was coming home from work on the train one evening, a young lady sat on the phone renewing her home insurance. She sat there in a packed carriage, not talking quietly, and gave out her name, d.o.b, address, postcode, credit card number, expiry date and security code.

Thanks love

:thud:

 

[Yorkie]

Not exactly the same scenario but something that happened at work on Friday.
My colleague came back from her lunch break very visibly shaken. We got paid last Tuesday 31ts July and on Friday she was refused money at the bank. She went to the counter and was given a number to ring. On Thursday 2nd August her debit card had been cloned and her account wiped out in America. She hadn't used a cash machine and had only done her usual shopping. She only pays cash for petrol so she was at a complete loss to understand how or where her chip and pin card had been cloned.

 

[The Oldman]

Not exactly the same scenario but something that happened at work on Friday.
My colleague came back from her lunch break very visibly shaken. We got paid last Tuesday 31ts July and on Friday she was refused money at the bank. She went to the counter and was given a number to ring. On Thursday 2nd August her debit card had been cloned and her account wiped out in America. She hadn't used a cash machine and had only done her usual shopping. She only pays cash for petrol so she was at a complete loss to understand how or where her chip and pin card had been cloned.

I have heard similiar accounts 3 times this week. Something weird is going on. Must be awful if it happens to you.

 

[Hoggy]

to be fair, what can a bank say before you confirm details, i work for Lloyds TSB and always ask for a full address, post code and date of birth, but nothing else.

afterall, would you want the bank saying your account details over the phone first, what if it isn't the customer?

 

[Cian]

She only pays cash for petrol so she was at a complete loss to understand how or where her chip and pin card had been cloned.

The chip cards are uncloneable but unfortunately the US still relies on the stripe and not the VSDC, so it could easily have been the standard skimmer/camera combo on an ATM, and could have been done quite a while ago. The cash would have been taken out in the states because it wouldn't have been possible to get it out in most of Europe.

As far as I know the bank owning the ATM(s) that dispensed on stripe are liable for the losses, at least tehy are here.

 

[Yorkie]

to be fair, what can a bank say before you confirm details, i work for Lloyds TSB and always ask for a full address, post code and date of birth, but nothing else.

afterall, would you want the bank saying your account details over the phone first, what if it isn't the customer?

I wouldn't talk to the bank on the phone if they rang me. They can write to me and ask me to ring them or call in.


MYOB, my colleague has had her money reinstated but she had to wait for a new card to be sent out so could access her money on Saturday. (as far as I know)

 

[cjd]

to be fair, what can a bank say before you confirm details, i work for Lloyds TSB and always ask for a full address, post code and date of birth, but nothing else.

afterall, would you want the bank saying your account details over the phone first, what if it isn't the customer?

Not sure if you missed my point. The bank refused to say who they were until I confirmed my full name, and then my date of birth.Their argument was..." we can not say who we are until your details are confirmed"

 

[beorhthelm]

The chip cards are uncloneable but unfortunately the US still relies on the stripe and not the VSDC, so it could easily have been the standard skimmer/camera combo on an ATM, and could have been done quite a while ago.

ergo, they are very cloneable. chip and pin is a con, just clone your cards magnetic strip then change a flag to show if the card should be chip+pin or not, then use that card in tourist areas where they instruct staff to permit signing. and im pretty certain they can clone the chips too, they just have to obtain the pin which is easy enough with a moody card reader. Didnt they do this a Shell garages a while ago?

chip+pin is a con to shift liability from the banks to the retailers.

 

[Cian]

and im pretty certain they can clone the chips too

As yet, they can't.

I fully expect they will be able to soon (although its still impossible to clone current generation UICC/SIM cards). The main use of getting the PIN in dodgy Shell garages was to let them withdraw money from ATMs that fall back to stripe - its 99 times out of 100 the same PIN.

And yes, the retailers love c&p because it removes liability from them but I'm sure that once the chip is cloneable that will be "fixed" in the courts to make them liable again. The shift was from retailer to consumer though - the banks were never liable except when it was an ATM!

 

[readingstockport]

Chip and pin cards are emminently clonable. A bloke was convicted in manchester recently for doing exactly that. he pluged his ipod into the back of a cash machine in a pub and simply recorded any traffic and used that to clone huindreds of cards.

Chip and pin is a con designed to eventually move the burden for any losses from the banks to the customers.