Disabled STHs and their carers

[Triggaaar]

Are all disabled Season Ticket Holders allowed a ticket for a carer? If not, what are the requirements? Is that ticket free or at a reduced rate?

And what happens if the disabled supporter can't make a game - can their ticket be upgraded so a friend can use it, and what happens to the carer's ticket, does that need to be upgraded?

Thanks

 

[GreersElbow]

Carers I believe go free.

 

[mune ni kamome]

Carers go free but they must keep their eyes closed and promise not to watch

 

[Brimmermusic]

My brother is an abled disabled, I have a free season ticket and get free away tickets when we go.

 

[Triggaaar]

My brother is an abled disabled, I have a free season ticket and get free away tickets when we go.

Thanks for the reply. So what happens if your brother can't go, do you still go for free, and what happens to his ticket?

 

[Brimmermusic]

I can not get free entry if he does not go, otherwise I would have to pay. I'm not sure how they would control it as we have been to every home game this season. Maybe through their data collected from turnstiles?

 

[tinytears]

Carers get a free helper ticket as long as there is a need. If the disabled person cannot go the helper can upgrade the ticket (pay the difference). I think they will sit you elsewhere though not in the wheelchair area. Obviously if it is an ambulant disabled they can keep their seat

 

[Brimmermusic]

One issue they haven't resolved for disabled supporters is the online booking system. You can not purchase a carers ticket online, meaning you have to wait till the morning to call the club. This can be risky for high profile away matches.

 

[tinytears]

I can not get free entry if he does not go, otherwise I would have to pay. I'm not sure how they would control it as we have been to every home game this season. Maybe through their data collected from turnstiles?

When you go through the turnstiles the card will show if it is a disabled ticket

 

[tinytears]

One issue they haven't resolved for disabled supporters is the online booking system. You can not purchase a carers ticket online, meaning you have to wait till the morning to call the club. This can be risky for high profile away matches.

We (BODS) have raised this with the club. The reason we were given is that the carers ticket is essentially a complimentry ticket. I would of thought they could find a way to link it to the disabled ticket purchase. We will raise it again at our next meeting. Like you I find it very frustrating when wanting to book a ticket.

 

[JamesAndTheGiantHead]

As mentioned before, careers go free. I got work to pay for our Liverpool tickets

 

[Triggaaar]

When you go through the turnstiles the card will show if it is a disabled ticket

But would the carer's ticket show up as a disabled ticket?

 

[Lush]

As mentioned before, careers go free. I got work to pay for our Liverpool tickets

Why?

 

[tinytears]

But would the carer's ticket show up as a disabled ticket?

No it shows up as being a helper ticket so obviously that person should have a disabled person with them

 

[JamesAndTheGiantHead]

Why?

I normally sit in the North Stand and wanted to go with the guy I work with as he's never seen a game in one of the 'big' stadiums, so I figured instead of just going on my own, I'll let him use my ticket allocation and thus I get to go with him free, albeit working.

 

[Triggaaar]

Thanks all for the help.

No it shows up as being a helper ticket so obviously that person should have a disabled person with them

Thanks.

Carers get a free helper ticket as long as there is a need. If the disabled person cannot go the helper can upgrade the ticket (pay the difference).

Well if the helpers ticket was free, the upgrade is full price. So next question - is that (eg) £20 ST full price, or £30 single ticket full price?

 

[tinytears]

When my husband upgraded last season they charged the difference between the disabled price & the adult price.

 

[Triggaaar]

When my husband upgraded last season they charged the difference between the disabled price & the adult price.

So that's upgrading the disabled seat I guess, but what about the carer's seat? No point having it empty.

 

[tinytears]

So that's upgrading the disabled seat I guess, but what about the carer's seat? No point having it empty.

Couldnt agree more. They moved him to another part of the ground so our seats were empty.I dont know if in this situation they could then re sell our seat in the disabled area but it is something I will ask at our next meeting. In all fairness I dont think this is a situation that arises very often. I would think in the main if the disabled person doesnt go then the carer doesnt go either.

 

[Triggaaar]

I would think in the main if the disabled person doesnt go then the carer doesnt go either.

I think the carer might like to go I'm also thinking of standard seating, and if not going I'd be interested in printing the tickets and sticking them on NSC etc, so the seats aren't empty.