Thunder Bolt
Silly old bat
The sale started on Sunday at 9am, but I take your point, and have confirmed that my card has been charged with the game, as I posted later in this thread.
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concerns for Season Ticket Holders (Gold & Platinum members) v Derby County
- Thread starter ChickenBaltiPie
- Start date
The sale started on Sunday at 9am, but I take your point, and have confirmed that my card has been charged with the game, as I posted later in this thread.
Seasidesage
New member
Charged me on Sat Night too. We must be special fans...
MissGull
New member
- Apr 1, 2013
- 1,994
Proper fans....were you at Gillingham?
Seasidesage
New member
Pondicherry
Well-known member
If it really took that long - its an indication of how poor the software / hardware / processes are. A relatively straightforward update to a database (say 20,000 records) should take minutes not hours.
Excuse my stupidity but I'm unsure.
On the event details tab it displays my seat information.
On the my attendance tab there are a load of games, but not the derby fixture.
On the all events tab, it displays a lot of games, with the derby fixture at the bottom, with card as the media type, when I click view for details it redirects me to the my attendance page.
Anybody had the same and know if that is correct?
On the event details tab it displays my seat information.
On the my attendance tab there are a load of games, but not the derby fixture.
On the all events tab, it displays a lot of games, with the derby fixture at the bottom, with card as the media type, when I click view for details it redirects me to the my attendance page.
Anybody had the same and know if that is correct?
ChickenBaltiPie
Well-known member
- Jan 3, 2014
- 807
- Thread starter
- #27
sounds like the same as mine.
i assumed that the derby game was not displayed on the attendance tab as i had yet to attend.
as long as you can see mention of the derby game under all events.
Thanks mate, I know I need to trust the system and it hasn't let me down before, just the fear of turning up, swiping my card and it flashing red is terrible!!!
I'm sure it'll be all ok and actually the club have done fantastic to sell that many in such a short space of time. How on earth will be sell the Wembley tickets!!?
GoingUp
Well-known member
I just rang the ticket office to make sure my tickets are all good, as I had a bit trouble with the Gold member ordering system.
father_and_son
Well-known member
STH and I enrolled for Gold just over a week ago (bit of overconfidence for Forest maybe!).
My tickets aren't showing, have had no email confirming purchase but have rung the office and they confirmed that I have purchased them.
Got through to the office after a couple of rings so think the worst of it has died down now.
I'm as paranoid as many above that we'll turn up on thurs and not be able to get in!! Borderline that we'd even get home in time to catch stream/radio!
My tickets aren't showing, have had no email confirming purchase but have rung the office and they confirmed that I have purchased them.
Got through to the office after a couple of rings so think the worst of it has died down now.
I'm as paranoid as many above that we'll turn up on thurs and not be able to get in!! Borderline that we'd even get home in time to catch stream/radio!
Pat McCrotch
Lurker
I can see the transaction in my events details page online, but there is no payment reference and i've not had an email confirming payment has been taken.
Should i worry?
Should i worry?
Papa Lazarou
Living in a De Zerbi wonderland
Just checked My Events on the Top UP Page - it's been loaded correctly. 
I signed up Friday for gold, for myself and my two lads.
By yesterday morning, I'd still had no e-mail, and nothing debited from my account, so I went online and bought our three reserved seats.
Check the account this morning and there are two separate transactions, one for £60, which is the price I paid for the three, and another for £30. No idea what this is for - guessing they've sold me my seat twice. Take care to check your accounts. All kinds of mistakes, by the looks of things.
They've also taken the first payments of next season's direct debits, and in my case have only debited 2 of the 3...
Back to the sodding phone queue
By yesterday morning, I'd still had no e-mail, and nothing debited from my account, so I went online and bought our three reserved seats.
Check the account this morning and there are two separate transactions, one for £60, which is the price I paid for the three, and another for £30. No idea what this is for - guessing they've sold me my seat twice. Take care to check your accounts. All kinds of mistakes, by the looks of things.
They've also taken the first payments of next season's direct debits, and in my case have only debited 2 of the 3...
Back to the sodding phone queue