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[Albion] Important notice to anyone whose season ticket hasn't updated to the Everton game



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harry.234

New member
Mar 18, 2012
1
My season ticket in my Google wallet is still showing the Watford game (which I transferred my seat to someone else for). I phoned the club and they said DON'T DELETE IT. Apparently all will be fine if I show up as it's still the season ticket loaded onto my phone. Just thought I'd share on here as they said I'm not the only one. So yeah, don't delete your season ticket!

Sent from my AC2003 using Tapatalk
 






Iggle Piggle

Iggle Piggle

Well-known member
Sep 3, 2010
5,384
I'm a big fan of the club and how they run it - I'm often saying it is one of the best run in the country - but they've got the ticketing badly wrong this year. I was going to go in place of my ST holder mate tomorrow with my son but he needed to shell out £40 to be able to transfer the tickets, We both needed to become Albion plus members - whatever that is - for another £50 before we even started. We decided not to bother. Given that it is holiday season, there will be loads of empty seats as we can't be the only ones who can't be arsed with the cost and effort required for something as simple as giving 2 tickets from one person to the other.

They need to open the ticket exchange as well but won't until they've sold all the crap seats no one wants to go in. Consequently, there will be a load of gaps tomorrow.

It's all very Withdean-esque management on this particular issue.
 
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M

METALMICKY

Well-known member
Jan 30, 2004
6,106
harry.234 said:
My season ticket in my Google wallet is still showing the Watford game (which I transferred my seat to someone else for). I phoned the club and they said DON'T DELETE IT. Apparently all will be fine if I show up as it's still the season ticket loaded onto my phone. Just thought I'd share on here as they said I'm not the only one. So yeah, don't delete your season ticket!

Sent from my AC2003 using Tapatalk
Click to expand...

You beat me to it! I have spent since Tuesday with customer services going round in circles trying to get the fabled ' dynamic ' update from Watford to Everton. Today they finally gave up but gave me an assurance that the turnstile operators will waive me through.
 


ConfusedGloryHunter

ConfusedGloryHunter

He/him/his/that muppet
Jul 6, 2011
2,051
Rubbish first post. No anger at something pointless, no terrible attempt at humour, not even any spelling mistakes and their error is compounded by supplying useful information in a clear manner. Needs to take another nine years to sit and think about where they went wrong there.
 




Weststander

Weststander

Well-known member
NSC Patron
Aug 25, 2011
64,331
Withdean area
ConfusedGloryHunter said:
Rubbish first post. No anger at something pointless, no terrible attempt at humour, not even any spelling mistakes and their error is compounded by supplying useful information in a clear manner. Needs to take another nine years to sit and think about where they went wrong there.
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Failed to slag off the club, the first rule of ticketing related posts.
 




Tom Hark Preston Park

Tom Hark Preston Park

Will Post For Cash
Jul 6, 2003
70,374
Would be nice if such a post as, er, posted by OP, had come from the club, seeing as how there's been multiple issues rumbling about all week, and probably still are. Top work by Supporter Services to genuinely engage on a one-to-one level to address individual concerns, tho that's not really the level it should be addressed at IMHO. Needs sonething a bit more wide-ranging and all-encompassing. A bit late now tho eh? :rolleyes:
 




P

PeterOut

Well-known member
Aug 16, 2016
1,238
Tom Hark said:
Would be nice if such a post had come from the club, seeing as how there's been multiple issues rumblinf about all week. Top work by Supporter Services to genuinely engage on a one-to-one level to address individual concerns, tho that's not really the level it should be addressed at IMHO. Needs sonething a bit more wide-ranging and all-encompassing. Bit late now tho eh? :rolleyes:
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That's more like it! Can't talk about ticketing without having a good old grumble at the club now, can we?
 




dazzer6666

dazzer6666

Well-known member
NSC Patron
Mar 27, 2013
52,678
Burgess Hill
ConfusedGloryHunter said:
Rubbish first post. No anger at something pointless, no terrible attempt at humour, not even any spelling mistakes and their error is compounded by supplying useful information in a clear manner. Needs to take another nine years to sit and think about where they went wrong there.
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Don’t worry, the thread will get hijacked by the usual miserablists anyway



Oh. :)
 




M

METALMICKY

Well-known member
Jan 30, 2004
6,106
Tom Hark said:
Would be nice if such a post as, er, posted by OP, had come from the club, seeing as how there's been multiple issues rumbling about all week, and probably still are. Top work by Supporter Services to genuinely engage on a one-to-one level to address individual concerns, tho that's not really the level it should be addressed at IMHO. Needs sonething a bit more wide-ranging and all-encompassing. A bit late now tho eh? :rolleyes:
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This big time!
 








P

portslade seagull

Well-known member
Jul 19, 2003
17,652
portslade
Weststander said:
The same people hoping for loads of empty seats tomorrow, enabling another attack on Bloom/Barber’s ticket changes.
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Well there were 8 empty seats in WSU next to me (my sons seat was one he couldn't make it). It has never been like that b4 since we 1st started playing there. IMO Barber has got this very wrong
 




Herr Tubthumper

Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
59,770
The Fatherland
ConfusedGloryHunter said:
Rubbish first post. No anger at something pointless, no terrible attempt at humour, not even any spelling mistakes and their error is compounded by supplying useful information in a clear manner. Needs to take another nine years to sit and think about where they went wrong there.
Click to expand...

I reckon it’s a cheeky feint…..and they will slam dunk us with a fish pun in their next post.
 


Guinness Boy

Guinness Boy

Tofu eating wokerati
Helpful Moderator
NSC Patron
Jul 23, 2003
34,346
Up and Coming Sunny Portslade
Iggle Piggle said:
I'm a big fan of the club and how they run it - I'm often saying it is one of the best run in the country - but they've got the ticketing badly wrong this year. I was going to go in place of my ST holder mate tomorrow with my son but he needed to shell out £40 to be able to transfer the tickets, We both needed to become Albion plus members - whatever that is - for another £50 before we even started. We decided not to bother. Given that it is holiday season, there will be loads of empty seats as we can't be the only ones who can't be arsed with the cost and effort required for something as simple as giving 2 tickets from one person to the other.

They need to open the ticket exchange as well but won't until they've sold all the crap seats no one wants to go in. Consequently, there will be a load of gaps tomorrow.

It's all very Withdean-esque management on this particular issue.
Click to expand...

Good points, unfortunately for the club.

A mate who missed last week will now miss tomorrow because he was on holiday last week and, of course, got pinged as a result. The only person who might have wanted the ticket isn't an Albion + member and exactly the same costs as you mention above would have been incurred.

I'm very supportive of the Covid passport measures because I believe they will be imposed with no choice from October anyway and I want us to still be able to go to games. However, we seem to have used the cover of Covid to impose "thou shalt not pass on" even if it means a half empty ground.
 




O

ofco8

Well-known member
May 18, 2007
2,389
Brighton
harry.234 said:
My season ticket in my Google wallet is still showing the Watford game (which I transferred my seat to someone else for). I phoned the club and they said DON'T DELETE IT. Apparently all will be fine if I show up as it's still the season ticket loaded onto my phone. Just thought I'd share on here as they said I'm not the only one. So yeah, don't delete your season ticket!

Sent from my AC2003 using Tapatalk
Click to expand...

Same here, still got Watford.

However, originally could not get the ticket onto G Pay so the club set me up a card for the season. Then the ST popped up on phone.

So, now have ticket on phone with a back up card. So happy.
 


Deadly Danson

Deadly Danson

Well-known member
Oct 22, 2003
4,016
Brighton
Weststander said:
Why Barber?

I thought he was part of a Board of Directors, chaired by Tony Bloom.
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I guess it's Barber who makes these sorts of decisions. Honestly, I don't particularly like having a go at the club (I try to be fairly positive) but on this I genuinely feel they have made a bad mistake which they will pay for in loads of empty seats. If, ultimately, they earn more income from it (which I doubt) then I guess it's a win for the club in the short term. In the long term it will just deter the casual person who might just get the Albion bug. It's not the end of the world, sometimes mistakes are made (and again I understand the reasoning behind it) but it's a shame if they don't reverse it.
 


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