BensGrandad
New member
Do Microsoft have the most useless ignorant customer service representatives of any company.
I bought a laptop 18 months ago with office 2010 pre installed and just recently it has asked me for the activation code which I do not have. Sent 4 contact forms through about this and eventually they said to contact customer services by phone which I have tried to do to day and have made 4 calls
1st One 47 mins 38 secs
2nd One 27 mins 26 secs
3rd One 35 mins 12 secs
4th One 13 mins 57 secs who eventually said the technical support team are very busy and to ring back tomorrow at 8.00am when they wont be so busy. It doesnt help that it is difficult to understand them due to being based in Southall or Slough by the sound of the dialect.
D they have a direct e mail address that they can be reached on.
I bought a laptop 18 months ago with office 2010 pre installed and just recently it has asked me for the activation code which I do not have. Sent 4 contact forms through about this and eventually they said to contact customer services by phone which I have tried to do to day and have made 4 calls
1st One 47 mins 38 secs
2nd One 27 mins 26 secs
3rd One 35 mins 12 secs
4th One 13 mins 57 secs who eventually said the technical support team are very busy and to ring back tomorrow at 8.00am when they wont be so busy. It doesnt help that it is difficult to understand them due to being based in Southall or Slough by the sound of the dialect.
D they have a direct e mail address that they can be reached on.