Search results

I lent the club my account last night to help test something. The subsequent password reset they sent so I could use it again took around 9 hours to arrive.

Try his fan number and then your postcode as his password. Try in CAPS with and without a space.

You'll get an email with a PDF attached. Just wait - it will come.

People on the site has not been an issue for anyone. The new off-site queue system has worked well for pretty much everyone. Ticketing site functionality and the data behind the site has been the issue. You may be lucky and yours works fine. Alternatively you'll get one/some of the issues that...

This bit happens to everyone buying more than one ticket - at least I assume it does. When the site lists your reserved tickets and you put check boxes against the ones you want and proceed, the site then 'forgets' who each ticket is for. Both tickets have been allocated to you, although it...

Sure - leave it for four days and then try. Good luck if you experience anything then, like a lot of people have today.

You joke, but... 1. I spoke to the club about fan-facing systems over a year ago. 2. I alerted the club to an issue on the site that allowed me to buy as many tickets as I wanted this morning. I had well over £2000.00 of tickets in my basket, covering all the available seats in blocks F and G...

We did all the F&F stuff for, I think, the Reading cup game last year, but that would have been on the old ticketing system, I believe.

As above - login as her. She's not showing up in my list of available reserved seats. It's clearly all just very badly stuffed up.

There is no standalone F&F function on the site (I mean - why would there be?!?) Normally, you can only do it as part of a ticketing transaction, so you select the number of tickets you want to buy and then you assign those tickets to people in your F&F list. It's working slightly differently...

I was merely passing on word from the club hence the 'it seems'.

Why's that 'ouch'?

It seems the solution is to use Google Chrome. Other browsers may not work right now.