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She was shown this email KC Beer asked her if that was a sentiment that she agreed with. Her first answer was 'No, I never used the word 'subbies', I thought it was completely the wrong word'.

"I didn't know", "I wasn't told", "I wasn't aware". Piece of piss being a CEO of a huge organisation isn't it. Don't need to know anything, be aware of anything or have anything to do with anything.

The latter. But she's very upset and sorrowful...

Exactly. It's bollocks. And she didn't just 'work' for the PO - she was Managing Director. All she had to do was read Private Eye, and I cannot believe that the senior folk at the PO did not read about PO prosecutions in the press. As I say above - I knew before her, and I have never worked...

She was in charge for 5 years without knowing the PO did it's own criminal investigations and prosecutions?? I knew that before her.....

'Why is it that you can remember all the things that make you look good, but not things that make you look bad?' Ouch.

Like that awful lawyer who said he didn't know how to save or print emails so it couldn't have been him who printed and saved the emails - Vennells will try and pretend that a) she has no recollection of this email, b) it may have been someone else, and so on.

There you go. Vennels will spend the entire week blaming the lawyer who won't be appearing.

He also printed it out. But his evidence is that he may well not have actually read the email that he saved to his hard drive and printed out.....

Words fail me

There were some where if the link went down when the processing was happening (not uncommon), then when it came up again, the operator would have to press continue/complete or something. It would then take the (single) payment from the customer (say £250), and the (single) credit to the PO...

Pretty big organisation. Like many solicitors, some of their letters don't come from actual individuals. I'm dealing with them at the moment, and my first response was 'Dear Womble Bond Dickinson'. I was very tempted to just write 'Dear Womble'.

That's a fascinating read / listen. Having taken part in public inquiries, I can really engage with this. I have been on all sides - as supporter, and expert witness, and the main objector asking the questions of the witnesses. In one inquiry the questioner accused me of being 'clever' in a...