[Albion] Carabao Cup Fourth Round: Charlton - 3rd allocation of tickets

hampshirebrightonboy · Dec 21, 2022

RandyWanger said:
I ordered 3, but none arrived so called this morning. Online under tickets, it only shows 1 for reprint/collection. Anyone else purchase for friends/family and had to do this?

I did it - put in the number of tickets and then change each name in the next screen

hampshirebrightonboy · Dec 21, 2022

Timbo said:
Finally had a post delivery, not there and not at the sorting office in Burgess Hill. Proper shambles from someone, I guess BHA are a bit more professional than to pin the blame on Charlton only sending us the tickets late.

Well it was a lot of tickets Charlton had to print.
Problem is now they have just a few hours to print off 3,500

Timbo · Dec 21, 2022

heavysoul said:
I’ve been to a few Worthing away games. Tickets are bought directly from the away clubs website and you can select an ‘away’ ticket - not that there is segregation. I guess they just like to get an idea of how many away fans might attend … although you can still just turn up and POTG of course.

Generally you get an email with a QR code to scan at the turnstile which you can either print off or show the email on your phone, which is what I do.

I’m not sure that currently happens in the Football League.

Same at Lewes. There's a guy on the gate who reads the QR code on a phone (we normally have player comps, same system). It really can't be that difficult.

dazzer6666 · Dec 21, 2022

Timbo said:
Same at Lewes. There's a guy on the gate who reads the QR code on a phone (we normally have player comps, same system). It really can't be that difficult.

I use the comps at Lewes too…….they completely transferable though, only need a screenshot of the QR code.

studio150 · Dec 21, 2022

hampshirebrightonboy said:
I've tried again and got an email this time - which says 'Duplicate Request'

yes that's want I got, so hopefully now no issues when collecting.

jcdenton08 · Dec 21, 2022

I’ve got a real feeling this is going to be a massive shit show.

nicko31 · Dec 21, 2022

Lawros Lip said:
Thanks, that seems to have worked. I found earlier instruction on website misleading.
‘Please note that you need to have the transaction number (not fan number) to complete a ticket reprint request, this can be found on the Tickets section of your ticketing account.’

Transaction number? Eh...

I used 3 fan numbers and it worked. Club have confirmed this is OK via seperate email.

I'm convinced the sheer numbers are going to cause chaos tonight, I hope I'm wrong. Each cashier will struggle to issue more than 100 sets of tickets an hour, do the maths

dstanman · Dec 21, 2022

heavysoul said:
I agree developing a QR code or similar for a one off game just isn't going to happen. But maybe it's a learning lesson that something should be developed for away/cup games rather than relying on post for paper tickets. And when I say develop ... I mean just adopt a process that's already out there. Like I said in an earlier post, I get an e-ticket for Worthing games.

don't we still give paper tickets to away fans

Uboat · Dec 21, 2022

nicko31 said:
It really ain't rocket science especially with the prevelance of smart phones and software on the market. Guess more of a Charlton problem

I will be getting in with a qr code this evening. I don’t know why only home fans can do this, but presumably there is a good reason.

dazzer6666 · Dec 21, 2022

Uboat said:
I will be getting in with a qr code this evening. I don’t know why only home fans can do this, but presumably there is a good reason.

Same for us at home……..whether ST or single game purchase. Club charge extra if a non-ST holder wants a paper ticket.

armchairclubber · Dec 21, 2022

studio150 said:
Although most gigs and theatres these days are etickets. You never know football may catch up one day.

True.. the trouble with etickets from clubs point of view may be that they can be sold on via legitimate resale sites with original pdf attached.
Not sure that's something our and other clubs want to give opportunity for. Or passed on.

BNthree · Dec 21, 2022

If you put in the transaction number when requesting a reprint (at the second screen) it automatically requests a reprint for all the tickets in that transaction (as they’d have been posted together) so only need to put 1 ticket in your basket. You can get the transaction number easily by logging into your ticketing account and going to the tickets tab.

Deleted member 37369 · Dec 21, 2022

dstanman said:
don't we still give paper tickets to away fans

We do ... my comment was aimed at ALL clubs, including Brighton to make things simpler for away games (and home cup games).

Mind you, Brighton don't have home cup games!!

Having to rely on bits of paper coming through the postal system in 2022 is nuts!

BHANSC · Dec 21, 2022

Have a spare paper ticket... Pick up from New England House next to Brighton station if interested. PM me!

SteveU · Dec 21, 2022

tickets still not arrived, gonna give tonight a swerve. Gonna be chaos picking tickets up I reckon and I can’t get there till half hour before kick off anyway.

Bit of a shit show all round.

RandyWanger · Dec 21, 2022

wrong quote

scooter1 · Dec 21, 2022

Steward at the ground reckons there are 500 away tickets to be collected. I’m waiting to see if the desks will be opening earlier

Surport Local Team · Dec 21, 2022

Which pub is good to go to before for a bit of atmosphere?

Jim in the West · Dec 21, 2022

scooter1 said:
Steward at the ground reckons there are 500 away tickets to be collected. I’m waiting to see if the desks will be opening earlier

Just seen that it’s actually 900

dazzer6666 · Dec 21, 2022

Anyone started queuing yet ?

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