I have a problem with my son's laptop. His keyboard isn't working at all (he discovered the Uninstall Software facility last week and I think he deleted a file he shouldn't have ... but naturally he can't remember what he did). When I say 'not working', I mean that none of the keys, including the function keys aren't working. When it boots, it goes straight to Windows as I can't interrupt the boot process. I can type in commands using the on-screen keyboard but that's clearly not ideal.
I can't use a USB keyboard as that doesn't work either.
I've checked Device Manager and that tells me that there's no issue with the keyboard and the drivers are all installed and up to date. The mouse does work, however.
I've checked the Registry and that's as it should be.
It's a second hand machine and I don't have the installation disk to reboot
Any ideas what to try next?
(It's a Lenovo running Windows 7)
I can't use a USB keyboard as that doesn't work either.
I've checked Device Manager and that tells me that there's no issue with the keyboard and the drivers are all installed and up to date. The mouse does work, however.
I've checked the Registry and that's as it should be.
It's a second hand machine and I don't have the installation disk to reboot
Any ideas what to try next?
(It's a Lenovo running Windows 7)