Can ANYONE explain the removal of PRINT AT HOME option...

[Titanic]

(and I have work in IT for nearly 30 years!)

"Please note that owing to demand, the print at home function is no longer available for future Arsenal purchases, and fans must select either postal delivery or collection at the Amex when completing their transaction. Supporters are strongly recommended to opt for postal delivery, as collection is expected to be busy on matchday."

http://www.seagulls.co.uk/news/article/brighton-hove-albion-arsenal-tickets-season-ticket-holders-2198182.aspx

 

[Gazwag]

The cynic might say its because the club are missing out on the booking fee

 

[beorhthelm]

erm... try this: they've found a cock up with the tickets being transfered and they want to limit the impact of people with problems on match day.

 

[Goldstone1976]

Ummm...."Due to the last round of redundancies, we no longer have enough staff to man the hamster wheel to power that computer thingie in the corner"??

 

[Moshe Gariani]

It is hard to fathom.

Bozza - can you find out? It seems quite ridiculous.

 

[DarrenFreemansPerm]

The cynic might say its because the club are missing out on the booking fee

That was initial thought. Surely this function relieves pressure on the service?

 

[Greg Bobkin]

The only thing I can think of as the club realising it was missing out on revenue? That's not a sleight at the club – good luck to them for boosting revenues – but it's the only possible reason I can think of why something like that would be withdrawn.

 

[Titanic]

The cynic might say its because the club are missing out on the booking fee

Surely 'booking fees' are only there to cover the actual cost of physically printing and posting out tickets?

 

[DarrenFreemansPerm]

The only thing I can think of as the club realising it was missing out on revenue? That's not a sleight at the club – good luck to them for boosting revenues – but it's the only possible reason I can think of why something like that would be withdrawn.

I think they covered the 'revenue' issue with the top dollar pricing.

 

[Bob!]

(and I have work in IT for nearly 30 years!)

"Please note that owing to demand, the print at home function is no longer available for future Arsenal purchases, and fans must select either postal delivery or collection at the Amex when completing their transaction. Supporters are strongly recommended to opt for postal delivery, as collection is expected to be busy on matchday."



http://www.seagulls.co.uk/news/article/brighton-hove-albion-arsenal-tickets-season-ticket-holders-2198182.aspx

The Club have over-used their pdf license, and can't afford to renew?

 

[Prince Monolulu]

Sold out of barcodes?

 

[crabface]

How odd, the print at home option was surely there to minimise disruption within the ticket office? Unfortunatly due to Barber and his ways all i can see is it being money based.

Glad i booked my ticket when i did all seems a bit of a shambles.

 

[Ernest]

Premier League ready ? First big game and it's ticket CHAOS

 

[Albion Robster]

I bet its to do with bookings fees and loss of revenue.
I would imagine 75-80% of people would have clicked on 'print at home' function. Most people will have a printer at work & home they'll be able to use.

 

[pastafarian]

Surely 'booking fees' are only there to cover the actual cost of physically printing and posting out tickets?

exactly,surely they wouldnt deliberately try and profit from the booking fee scheme would they?

 

[Tom Hark Preston Park]

Is it to stop people forwarding the pdf on to their Arsenal supporting mates maybe?

 

[Titanic]

I simply REFUSE to be believe it is a financial decision... but can't begin to work out the issue with preparing a few thousand PDFs and emails, that would cripple a system in this way... such that physical printing, stuffing envelopes and snail mail would seem like a better idea... and with TWELVE days to go before the match??

#BEFUDDLED

 

[Titanic]

Is it to stop people forwarding the pdf on to their Arsenal supporting mates maybe?

But this was OBVIOUS and pointed out as soon as they announced the lack of a loading onto ST cards option. Surely they would have spotted that??

http://www.northstandchat.com/showt...up-4th-round&p=6752134&viewfull=1#post6752134

 

[Gazwag]

Surely 'booking fees' are only there to cover the actual cost of physically printing and posting out tickets?

What about the credit card fee incurred for booking tickets online

 

[Gazwag]

Is it to stop people forwarding the pdf on to their Arsenal supporting mates maybe?

which is not really any different from posting/handing a match ticket over to them