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[TV] TV contracts









Beach Hut

Brighton Bhuna Boy
Jul 5, 2003
71,981
Living In a Box
I would ask for a reduction, I didn't even need to ask Sky got referred to retentions team and their offer was £6 cheaper a month than what I was paying
 


The Andy Naylor Fan Club

Well-known member
Aug 31, 2012
5,147
Right Here, Right Now
My virgin TV contract is nearly up does anybody know of any new offers .

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Phone and ask for the cancellation dept. Make sure it is this dept as they are the ones that can give the new discounted deal. Tell that that you don't wish to renew due to cost and don't let them try to downgrade your package. Stand firm, they will eventually offer you a new, better deal with probably and 18 month contract and an upgraded package. Also have a look at what Sky packages are out there and tell Virgin that you are thinking of switching to their service. They want to retain your custom, so the ball is in your court.
 


Washie

Well-known member
Jun 20, 2011
5,543
Eastbourne
Phone and ask for the cancellation dept. Make sure it is this dept as they are the ones that can give the new discounted deal. Tell that that you don't wish to renew due to cost and don't let them try to downgrade your package. Stand firm, they will eventually offer you a new, better deal with probably and 18 month contract and an upgraded package. Also have a look at what Sky packages are out there and tell Virgin that you are thinking of switching to their service. They want to retain your custom, so the ball is in your court.

As a bit of extra, be prepared to cancel. If they don't give you a package you feel is acceptable they may call you back and offer much better. But that is only if you have truly considered leaving anyway.
 


South west gull

New member
Nov 3, 2021
1,008
Phone and ask for the cancellation dept. Make sure it is this dept as they are the ones that can give the new discounted deal. Tell that that you don't wish to renew due to cost and don't let them try to downgrade your package. Stand firm, they will eventually offer you a new, better deal with probably and 18 month contract and an upgraded package. Also have a look at what Sky packages are out there and tell Virgin that you are thinking of switching to their service. They want to retain your custom, so the ball is in your court.
Thanks I will do that

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