Gift for the Albion ticket office

[Bozza]

A year or so ago, around the time of the Villa away game, somewhere or other I floated the idea of a small gift to those who man the ticket office in recognition of the amazing job they do, often in trying circumstances.

That gift would be, specifically, from NSC but also, I hoped, in spirit from all Albion fans.

I finally got my arse into gear this week and some vino is en route to Paul, Rowan and the guys as a small gesture of our thanks.

Just so you know, like.

 

[Barrel of Fun]

Good stuff and well done Bozza. I do feel they have been sold short by an inadequate system that has lead to all sorts of extra work. Thoroughly deserved. I buy tickets regularly, so come into contact with them more than, perhaps, a season ticket holder. They do get treated badly, occasionally, by the sound of things. "You've ruined my kids' Christmas.." being a decent example. Paul McGowan is an absolute gem. The ticket staff in the office are a delight. 10/10

 

[chimneys]

After my experience today after the presentation, Paul deserves a medal!! Went way beyond the call in terms of time spent with us/ professional attitude, even when his wife was calling him home!

Was wondering about a petition like letter to TB, underlining what an immense job that man does.

With lots of us signing, might help at his next pay review!!

 

[Beach Hut]

They are very good and very helpful - total customer service and deserve this.

 

[Bozza]

In fact maybe write your kind words here and I'll send it on or something.

 

[Everest]

That's a great touch Bozza.

 

[timbha]

for the first time in years there is a "can do" attitude on the ticket desk rather than "sorry club rules say....". Paul has set the tone and the rest of the team have followed suit (it's just a shame he's a jock). I actually enjoy queuing in the club shop listening to the excellent customer service, either on the phone or face to face.

 

[severnside gull]

nice idea

well done

 

[Stoo82]

Whenever I've used them they have always been great. Cheers!

 

[Ninja Elephant]

The service in the club shop is just incredible. Paul and his team deserve every little bit of praise they get, they put more effort in than any shop team I've ever come across.

 

[8ace]

Nice1 Bozza

 

[The Large One]

Good stuff and well done Bozza. I do feel they have been sold short by an inadequate system that has lead to all sorts of extra work. Thoroughly deserved. I buy tickets regularly, so come into contact with them more than, perhaps, a season ticket holder. They do get treated badly, occasionally, by the sound of things. "You've ruined my kids' Christmas.." being a decent example. Paul McGowan is an absolute gem. The ticket staff in the office are a delight. 10/10

Bollocks.

Should be 11/10.


Top wining gesture, Bozza.

 

[LowKarate]

Totally agree. I have always found Paul in particular to be totally professional, polite and helpful whenever I've spoken to him and the same was true on Tuesday night. The whole team are great in my view.

How do we clone them to supply UK plc calls/admin centres?

Thanks to Paul and the whole team.

 

[Couldn't Be Hyypia]

Great gesture Bozza. Paul is an absolute god in terms of customer service.

 

[ficklefrog]

They have always been extremely helpful and courteous when you know they have been under extreme pressure and I second all above comments. Well done ticketing team

 

[elwheelio]

They are a great bunch, always very helpful

 

[Twinkle Toes]

Smashin' work Bozza.

The folk in & around the Tickety Office are STARS one-&-all, & 'tis always a pleasure to pop in there & say hello. How they manage to stay so cheerful - considering their huge workload - is pretty miraculous tbh. Mucho respect.

 

[The Sock of Poskett]

Echo all those comments - top work and they deserve it. I've always found them really helpful and efficient.

 

[hitony]

I have had plenty of dealings with Paul and in all honesty he and the other staff at the ticket office have been brilliant, can't thank them enough for all there help.

Thank You Paul and all the staff at the ticket office.

Tony & Rose
Bridgend
South Wales
(You know who we are )

 

[Giraffe]

They are top top people who have dealt with a difficult workload in the last year very very well. The attractive addition of the blond one is also an added bonus!