Catering disasters tonight

Gazwag · Sep 16, 2015

Its rubbish this season IMO - I was so looking forward to the cheese and onion pasty when it was announced as it is my pie of choice at away matches so I had one at the first game and its horrible. My wife enjoyed the Chicken and Ham pie but that's replaced this year (why they cannot provide both amazes me) and so all that's left is the sausage roll which is very good - but absent from the NS last night.

I guess by expanding too quick piglets are cutting corners with us now.

Gazwag · Sep 16, 2015

Machiavelli said:
-- sit in the wings of the WSU, and season tickets are cheaper than the north

No they are not they are the same price

Wrong-Direction · Sep 16, 2015

Must've switched off the pump connecting the urinals with the Harveys taps..

Return of the Rev · Sep 16, 2015

Can't believe the moaners on here must all be trolls/palace deffo not proper fans,why do you bother plenty of other fans waiting for your seats.I suppose you want to go back to Withdean :moo:

Screaming J · Sep 16, 2015

The Birdman said:
I think they are selling out of Harveys so they have room for John Smith for next weekend

Poss the same with some of the grub? No idea what franchises have been agreed for the Rugby.

The Birdman · Sep 16, 2015

TWOCHOICEStom said:
I say this time and time again. But imagine if you ran a business where people were BEGGING to put their money in your tills. The only barriers between you and a mountain of profit are to have adequate amounts of stock and serve people faster. Imagine that.

I wonder how much better the catering would be if the club took it in house?

or use a local company that care about the Albion as we are suppose to be a community club,it will never work with these large compnies as they buy contracts local companies have more pride.

Rocky Robin · Sep 16, 2015

I read on twitter before the game that the Harvey's order hadn't arrived

Herr Tubthumper · Sep 16, 2015

TWOCHOICEStom said:
I say this time and time again. But imagine if you ran a business where people were BEGGING to put their money in your tills. The only barriers between you and a mountain of profit are to have adequate amounts of stock and serve people faster. Imagine that.

I wonder how much better the catering would be if the club took it in house?

It's baffling how, after 4 years, the club are still struggling.

Easy 10 · Sep 16, 2015

Return of the Rev said:
Can't believe the moaners on here must all be trolls/palace deffo not proper fans,why do you bother plenty of other fans waiting for your seats.I suppose you want to go back to Withdean

Its the 'moaners' on here who DO bother. You don't.

And there aren't any fans waiting for seats - there were 10,000 empty ones last night.

Man of Harveys · Sep 16, 2015

Herr Tubthumper said:
It's baffling how, after 4 years, the club are still struggling.

I doubt I'm the only person who has more or less given up completely with eating or drinking anything at the ground. And early on that was such a great feature of any visit to the place.

Greg Bobkin · Sep 16, 2015

19:30: Strolled into ESL
19:31: Went straight to a counter and purchased a cheeseburger (still not convinced by addition of the coleslaw/relish) and a bottle of Fanta
19:32: Ventured to my seat to watch the tribute and match build up
19:33: Consumed purchased burger and beverage, just in time for kick-off.

Happy days, and no complaints from me, I'm afraid...

Wrong-Direction · Sep 16, 2015

Easy 10 said:
Its the 'moaners' on here who DO bother. You don't.

And there aren't any fans waiting for seats - there were 10,000 empty ones last night.

Here here

Machiavelli · Sep 16, 2015

Gazwag said:
No they are not they are the same price

So they are

-- better view of the game up there though.

Machiavelli · Sep 16, 2015

Bozza said:
You can pre-order drinks for half-time? Really? Where? How does this work?

The above aside, I've now largely abandoned trying to buy anything in the ground now.

They were doing -- trialling? -- it in the central bar area of WSU. It's a good idea. It was restricted to 50, and you could only order Fosters or Harveys. You pre-pay, and they give you a voucher, and the impression given was that you stroll up and collect your beer in return for your voucher. It transpired that they hadn't pre-poured the beers for half-time, and that they'd run out of Harveys. Despite having taken money for it.

Machiavelli · Sep 16, 2015

Easy 10 said:
Its the 'moaners' on here who DO bother. You don't.

And there aren't any fans waiting for seats - there were 10,000 empty ones last night.

Can't help thinking that the local community aren't sufficiently grateful for the staggering start and brilliant football we're playing this season.

oneillco · Sep 16, 2015

MattBackHome said:
No problems in ESU.

Well none apart from they also ran out of Harveys at 7:30...

To those who object to people moaning about the catering; I wish the club nothing but success and prosperity and am happy to spend my hard earned at the ground. However, it is frustrating when I can't give the club my money when there isn't enough Harveys or pies.

Gazwag · Sep 16, 2015

Machiavelli said:
So they are -- better view of the game up there though.

Depends on how you like to watch football live I suppose, I can watch a different view on the tv highlights

Machiavelli · Sep 16, 2015

oneillco said:
Well none apart from they also ran out of Harveys at 7:30...

To those who object to people moaning about the catering; I wish the club nothing but success and prosperity and am happy to spend my hard earned at the ground. However, it is frustrating when I can't give the club my money when there isn't enough Harveys or pies.

Spot on. I like giving the club money in return for watching football, Harveys and pies.

Goldstone1976 · Sep 16, 2015

Machiavelli said:
It transpired that they hadn't pre-poured the beers for half-time, and that they'd run out of Harveys. Despite having taken money for it.

That's really very poor.

I'm another who's given up eating at the stadium - I worked it out at about £250pa (I sometimes get the cheap(er) hot food option in 1901 - I don't eat that many pies!). It's not the price (although it's at the very top end of what I'd pay), it's not the quality of ingredients (though they're not great), it's the temperature. Not tepid; not cool; stone cold. I'm done giving feedback on it - I've tried 5 or 6 times with different staff members - in writing and verbally. Lots of things change, to be fair, but the bottom line is that it is always stone f*cking cold.

Rant over.

Guinness Boy · Sep 16, 2015

TWOCHOICEStom said:
I say this time and time again. But imagine if you ran a business where people were BEGGING to put their money in your tills. The only barriers between you and a mountain of profit are to have adequate amounts of stock and serve people faster. Imagine that.

I wonder how much better the catering would be if the club took it in house?

Sodexo are MUCH worse than anyone else we've had and it really should not be a surprise. I have consulted on and off over the last 18 months for a large financial institution. Their canteens are run by Sodexo. On the smaller site I visit they have run out of anything decent by 12.30 and pretty much everyone now goes in t town. On the larger site there is adequate stock but the quality is shocking and they do "street food" that isn't street food. Talking of which, last night in WSU we were amused to see a paper poster pointing us to a non-existent street food kiosk (unless the sweetie trolley now counts as street food too).

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