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Seagull Player



Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
59,618
The Fatherland




KZNSeagull

Well-known member
Nov 26, 2007
19,827
Wolsingham, County Durham
It is nothing to do with service....its all about bandwidth.

if your having issues you have some services, app, or update, pulling something from somewhere on the internet in the background.

I can assure that it is nothing to do with bandwidth - the bandwidth I get here is rubbish, and yet most games Player is not bad.
 


Insider

New member
Jul 18, 2003
7,768
Brighton
good time to reset it with just over 10minutes left. sake

We didn't ask them to for that very reason, it has just dropped out... we are between technical support and BBC Sussex trying to resolve. We share your frustration, anger and annoyance at the shambolic service provided. We are trying to resolve, but the so-called experts provided by the FL simply are NOT!
 








Djmiles

Barndoor Holroyd
Dec 1, 2005
12,060
Kitchener, Canada
Paying for a product that is not fit for purpose....money back please.
 


Napper

Well-known member
Jul 9, 2003
23,886
Sussex
We didn't ask them to for that very reason, it has just dropped out... we are between technical support and BBC Sussex trying to resolve. We share your frustration, anger and annoyance at the shambolic service provided. We are trying to resolve, but the so-called experts provided by the FL simply are NOT!

Reactive rather than pro active.

Most company's an employee be disciplined for that approach
 


Driver8

On the road...
NSC Patron
Jul 31, 2005
15,984
North Wales
We didn't ask them to for that very reason, it has just dropped out... we are between technical support and BBC Sussex trying to resolve. We share your frustration, anger and annoyance at the shambolic service provided. We are trying to resolve, but the so-called experts provided by the FL simply are NOT!

Then bring it in house. They are not keeping up their side of the contract so cancel it.
 




Shinbreath

Member
Nov 1, 2008
512
Hove...
We didn't ask them to for that very reason, it has just dropped out... we are between technical support and BBC Sussex trying to resolve. We share your frustration, anger and annoyance at the shambolic service provided. We are trying to resolve, but the so-called experts provided by the FL simply are NOT!

So the question is, what can be done by the club to ensure that the fans unable to get to the game can still enjoy listening to the game, almost trouble free, in the future ?
 


ManxSeagull

NSC Creator
Jul 5, 2003
1,637
Isle of Man
Disgraceful, if they cannot provide a service for the full match a refund should be issued. In any other line of business you cannot charge for something and fail to provide that service
 






Miami Seagull

Grandad
Jul 12, 2003
1,464
Miami Florida, USA
We didn't ask them to for that very reason, it has just dropped out... we are between technical support and BBC Sussex trying to resolve. We share your frustration, anger and annoyance at the shambolic service provided. We are trying to resolve, but the so-called experts provided by the FL simply are NOT!
The club have been saying this for ages. Time to come up with an alternative perhaps?
 


KZNSeagull

Well-known member
Nov 26, 2007
19,827
Wolsingham, County Durham
I think we need to bear in mind that this is outside of the club's control. Frustrating it is, but ranting at the club's PR person ain't going to help much - he himself just described the service as shambolic.
 






Muzzy

Well-known member
Jan 25, 2011
4,786
Lewes
100% incompetence isn't an excuse. Every subscriber to this crap service should receive a full refund. There must be something seriously wrong if you are paying for a service not fit for purpose. At least Dick Turpin wore a mask!
 




Shropshire Seagull

Well-known member
Nov 5, 2004
8,509
Telford
All the time there are fools paying out for a substandard service, I expect this to continue.

If everyone cancelled their subscription, then there would be no bonus money to be had from selling the commentary on and the BBC could then just broadcast over the internet like their normal radio digital service.

Stop paying for shit - vote with your feet ....
 


Herr Tubthumper

Well-known member
NSC Patron
Jul 11, 2003
59,618
The Fatherland
We didn't ask them to for that very reason, it has just dropped out... we are between technical support and BBC Sussex trying to resolve. We share your frustration, anger and annoyance at the shambolic service provided. We are trying to resolve, but the so-called experts provided by the FL simply are NOT!

This type of response really does not reassure me.
 




Driver8

On the road...
NSC Patron
Jul 31, 2005
15,984
North Wales
Ⓩ-Ⓐ-Ⓜ-Ⓞ-Ⓡ-Ⓐ;6076745 said:
How come the Middlesborough commentary isn't available for this match? Usually when there's problems with our stream I just switch over to the opposition stream, but it's not possible today. How come?

They have presumably realised it's shit and do their own thing.
 




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