The customer isn't always right

[WATFORD zero]

Rubbish. Irish Clonakilty is the best. Fact!

Just had some Stornoway black pudding arrive from Scotland. Looked up Clonakilty and Sainsbury's in Hove sell it !

Think there may be a taste off tonight

 

[seagull 1979]

Last year we went to a restaurant with friends. My other half has for his steak to be served blue. It came out well done. He sent it back and refused a second offering, going without. He knows what happens sometimes when chefs send food out a second time. It was knocked off the bill.

I've never seen chefs do anything to a guests food in my 18 years of cooking...

 

[happypig]

When I order a pizza I ask for a "vegetarian but no olives on it please". I've yet to have it delivered, with olives, by an angry lad on a moped telling me the chef's "in bits".

As a paying customer I expect to have reasonable requests met, not be sneered at.

 

[daveinprague]

Some serious 'Hurrumphing' going on in this thread. Respect HT

 

[seagull 1979]

When I order a pizza I ask for a "vegetarian but no olives on it please". I've yet to have it delivered, with olives, by an angry lad on a moped telling me the chef's "in bits".

As a paying customer I expect to have reasonable requests met, not be sneered at.

Takeaway pizza maker = Chef

 

[daveinprague]

Takeaway pizza maker = Chef

Yeah but as somebody has previously commented, Chefs only train for a couple of weeks at a catering college

 

[WATFORD zero]

Yeah but as somebody has previously commented, Chefs only train for a couple of weeks at a catering college

Who would have said such a thing

(And i think i said to cook a steak, not become a chef)

 

[marshy68]

I'm team chef on this one. Why do people think it's ok to force a chef to ignore all their experience and ruin the ingredients?

I'd like my dinner put in the liquidizer please, I'm customer and I'm right!!

Chef still gets paid if he cooks it blue or well done. Why should he/she care. A good chef would want to cook food how people want it. If you came to my house for dinner I wouldn't dream of cooking something the way you specifically didn't want.

 

[daveinprague]

Who would have said such a thing

(And i think i said to cook a steak, not become a chef)

but you were commenting on a post regarding how a Chef' at a 'fancy' restaurant cooks a steak

 

[fat old seagull]

Erm ...so they gave him three well done?

 

[Notters]

This. 100%.

I've never understood the reticence of some chefs and waiters to actually agree to provide the food how you've ordered it. If you don't want to have to put yourself through cooking a steak well done then don't work in a restaurant.

Quite simply because people often then complain about it being tough afterwards. The number of stories I've heard from my wife you wouldn't believe. People asking for a burger on it's own, no bread, then complaining that there's no bun. People saying that they have a terrible allergy to dairy when ordering their main, then ordering an ice cream for dessert ("well a little bit will be alright"). People ordering pork belly then complaining that it's fatty. The list is endless.

 

[Yes Chef]

Last year we went to a restaurant with friends. My other half has for his steak to be served blue. It came out well done. He sent it back and refused a second offering, going without. He knows what happens sometimes when chefs send food out a second time. It was knocked off the bill.

Any self respecting chef, having made a mistake, would take it on the chin and prepare the food in the correct manner. Having worked in kitchens for 18 years I've only seen what you're inferring twice(when I was a commis), and if anyone done something dubious in my place then they would be out the door.

 

[crasher]

Ever thought about going vegan? My other half is and she's slowly and subtly trying to convert me. Currently I'm pesca-pescatarian

I have thought about it. Philosophically, the only two outlooks which are logically consistent are either eating meat or being vegan. Vegetarianism is a bit of a fudge.

But I'm not disciplined enough to be properly vegan so my compromise is 'vegan as much as possible'.

 

[BBassic]

There is nothing, literally NOTHING, which cannot develop into an argument on NSC.

My contribution to this thread - eating meat, however it's cooked - is ethically wrong and should not happen. Also, if we all became vegetarian we'd be able to solve world hunger and massively reduce carbon emissions .

Ethically? That's dependent on the person. My code of ethics is likely different to others in some ways.

For what its worth, my other half is vegetarian and, as she does 99% of the cooking, I'm pretty much vegetarian as well. The only time I'm carnivorous these days is when I eat in a restaurant and when I eat in a restaurant I expect the chef to cook the food as I want it to be cooked.

 

[Yes Chef]

Quite simply because people often then complain about it being tough afterwards. The number of stories I've heard from my wife you wouldn't believe. People asking for a burger on it's own, no bread, then complaining that there's no bun. People saying that they have a terrible allergy to dairy when ordering their main, then ordering an ice cream for dessert ("well a little bit will be alright"). People ordering pork belly then complaining that it's fatty. The list is endless.

Yup, the list is endless

"The fish and chips are too fishy"
"How sharp are the Razor Clams?"
"I'm allergic to salt"

 

[crasher]

Ethically? That's dependent on the person.

Absolutely.

 

[alfredmizen]

This is f***wittery on a scale that should be on the bellcheeses thread.

If you were a brain surgeon then i would listen to your advice, but you're not, you're a cook. So go and f***ing cook what i have ordered and am paying for.

Spot on.

 

[alfredmizen]

If it's so simple why is there such huge variations in quality of steaks?

Because HT there is a huge variation in the quality of the meat before it's cooked ?

 

[Yes Chef]

Because HT there is a huge variation in the quality of the meat before it's cooked ?

The irony being that if a customer orders a well done steak they wouldn't be able to detect the quality of the meat, good or bad.

 

[ack]

Cheap steak can vary from ok to leather, the more you cook it, the more chance of leather. Always blue or rare here and dont get many bad ones(still living) b4 anyone wants to quote bacteria etc.