Thinking of getting all cabled up on Virgin via NSC ad - little help?

[Tom Hark Preston Park]

Afternoon all

TV aerial's gone to the great TV repair shop in the sky. Digi-box gets none of the ITV channels. Not that I ever watch them y'understand, but I like to know they're THERE. And, yes, switching off and on has been tried, and has failed. Nature's way of telling me to get cabled up methinks. Cable is already laid outside the house.

So... anybody got anything particularly good or bad to say about Virgin? There's an NSC ad up top which I'm minded to use, though have heard vague grumbles about Virgin customer service. Oh, and if I opt for the TV/broadband/phone package, can I keep me old BT number? And is broadband speed tied to the proximity of the nearest 1930's telephone exchange?

Any and all information gratefully received.

You will not be charging me for this information.

Cheers

 

[Deleted User X18H]

Our digi box in the boys room gets ITV2+1!

Virgin are ok seldom have problem although lost a days TV and broadband service 2 weekd ago.

Also if you get a V Box you can have the Sky Plus features and Iplayer on your tele box and other on demand progs!!

 

[Ernest]

VM is ok, been with them for 4 years for TV/BB and Phone and no problems and usually do a deal if you ask and give you summat for nowt or a nice discount.

 

[dougdeep]

Lucky bugger. We still have stage coaches out here.

 

[Deleted User X18H]

I doubt you can keep your BT number though!

 

[Tom Hark Preston Park]

Cheers all

 

[Ernest]

I doubt you can keep your BT number though!

He will have to take his cards out of all the phone boxes then

 

[Tom Hark Preston Park]

He will have to take his cards out of all the phone boxes then

 

[gullshark]

I've been on Virgin for a while now (since NTL) and although it's not as 'good' as Sky or having a choice of ADSL broadband providers, I do think it's good value for money - The customer service has been a little scripted but I've rarely had to call them. In short, I'm happy with them.

 

[empire]

very happy with them,have phone line, unlimited calls in uk,tv ex large package,10 meg broadband,and in general m bill is 52 quid,thats with some mumbers not included in the unlimited package.I find their on demand service superb and every 6 months,i try and haggle and i seem to do ok,shame the free sentanta package wend mind.If you have kids its great as they can watch many tv shows ,episodes free,and the music videos also all free

 

[Tom Hark Preston Park]

I've been on Virgin for a while now (since NTL) and although it's not as 'good' as Sky or having a choice of ADSL broadband providers, I do think it's good value for money - The customer service has been a little scripted but I've rarely had to call them. In short, I'm happy with them.

Cheers

One more dumb question - if you take up the Virgin Phone line @ £11 a month, do you still have to pay BT line rental charges, or does it cut BT out of the equation altogether?

 

[Tom Hark Preston Park]

very happy with them,have phone line, unlimited calls in uk,tv ex large package,10 meg broadband,and in general m bill is 52 quid,thats with some mumbers not included in the unlimited package.I find their on demand service superb and every 6 months,i try and haggle and i seem to do ok,shame the free sentanta package wend mind.If you have kids its great as they can watch many tv shows ,episodes free,and the music videos also all free

Thanks

 

[sam86]

Cheers

One more dumb question - if you take up the Virgin Phone line @ £11 a month, do you still have to pay BT line rental charges, or does it cut BT out of the equation altogether?

Cuts BT out althogether. Been with Virgin for quite awhile, I'd say one word describes them, which is 'fine', just 'fine'.

 

[Tom Hark Preston Park]

Cuts BT out althogether.

Woohoo! Cheers. Have to say that's the one charge that always bugs me, currently make about thruppence worth of BT landline calls a quarter and still end up with a bill of about fifty quid comprising solely of landline charges & VAT. Won't be sorry to wave cheerio to all that.

 

[empire]

soz bout the spelling,only had 2 hours sleep

 

[Tom Hark Preston Park]

soz bout the spelling,only had 2 hours sleep

apology accepted

 

[sam86]

soz bout the spelling,only had 2 hours sleep

Almost as good as 'althogether'...

 

[macky]

and yes you can keep you bt number
i just got a free v box from them coming to do it next week
you have to hagge with them

 

[Tom Hark Preston Park]

and yes you can keep you bt number
i just got a free v box from them coming to do it next week
you have to hagge with them

Nice one!

 

[gullshark]

Cuts BT out althogether. Been with Virgin for quite awhile, I'd say one word describes them, which is 'fine', just 'fine'.

I agree with this, It's not the best but it's not the worst either. It's just fine.