player again

[glasfryn]

am I right in the fact that it is called seagulls player, if so why does the club not step in and bang a few heads together, again yesterday it came on after the commentary started.
I mean is this rocket science it was working earlier and then went off, and only came on again when they were prompted I think by yourself, it is to difficult for the commentary team to go online to check its on and working OK.
this season it seems to have gone even further downhill than before, brand new stadium and "player" that seems to work on a piece of wet string.
apart from yourself is there anyone at the club who actually cares, there are fans all over the world who rely on this for commentary on their clubs game.
just one last point the Forest player was working OK

 

[Insider]

We check the feed prior to every game - and had to again on Saturday (as the BBC had forgotten to dial in) and only did once we managed to get hold of one of their engineers. We have made it clear to the BBC and Perform that the service needs to improve.