NickBHAFC18
New member
This made me chuckle, check out O2's customer service.
O2 nails social customer service with slang support | SMI
O2 nails social customer service with slang support | SMI
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O2 Customer Service Slang
- Thread starter NickBHAFC18
- Start date
Charlotte1988
New member
Haha, pwned!
Barrel of Fun
Abort, retry, fail
I thought that said slag and was interlinked with that other customer service nimph...
Colossal Squid
Returning video tapes
It's such a simple thing for big corporations to do and makes them seem infinitely more human.
I have to say I've been pretty impressed with O2's online chat help feature. Saves me having to call up and press loads of buttons then wait in a queue and then recite half my life story just so I can speak to somebody. The geek that I am, I love it
I have to say I've been pretty impressed with O2's online chat help feature. Saves me having to call up and press loads of buttons then wait in a queue and then recite half my life story just so I can speak to somebody. The geek that I am, I love it
Lincoln Imp
Well-known member
- Feb 2, 2009
- 5,964
Obnoxious organisation. Tried to con money out of last year and only backed off when I set my MP on to them.
Arthur
Well-known member
Not sure if that is fantastic or really unprofessional?
To be fair to o2 they get allot of stick from people but I never had a major issue with them and I was a customer of theirs for 10 odd years.
Just moved over to t-mobile and they've sent me a phone that is knackered (when I get a meeting invite it drains the battery in about an hour), I can't get picture messages and my voice mail doesn't work at all. I've since learnt that even if it did they don't support visual voice mail (but it is coming in the new year) which is a bit lame as o2 have had it since the iPhone 3.
However just rang their customer support, they are sending me a replacement phone and they are ringing me back later to sort out the other issues. Can't ask much more than that.
To be fair to o2 they get allot of stick from people but I never had a major issue with them and I was a customer of theirs for 10 odd years.
Just moved over to t-mobile and they've sent me a phone that is knackered (when I get a meeting invite it drains the battery in about an hour), I can't get picture messages and my voice mail doesn't work at all. I've since learnt that even if it did they don't support visual voice mail (but it is coming in the new year) which is a bit lame as o2 have had it since the iPhone 3.
However just rang their customer support, they are sending me a replacement phone and they are ringing me back later to sort out the other issues. Can't ask much more than that.