HELP!... Please... (BT related)

[Trigger]

If anyone could offer some advice that'd be appreciated, yes i know it links to NSP but there's nothing bad on it...

Help, advice...

How should i go about this, what should my next step be?...

 

[Westdene Seagull]

If anyone could offer some advice that'd be appreciated, yes i know it links to NSP but there's nothing bad on it...

Help, advice...

How should i go about this, what should my next step be?...

Try reporting it on this web site ....

http://www.icstis.org.uk/

 

[CAFC Matt]

All I know is there is nothing BT can do and that you will more than likely have to pay.

The same thing happened to a mate and he had to pay up

 

[Trigger]

Re: Re: HELP!... Please... (BT related)

Try reporting it on this web site ....

http://www.icstis.org.uk/

Already have, they still reckon i have to pay even though the company is already under investigation, well i'm not going to, bye bye BT phone line and bye bye internet as from when they cut me off.

It's been emotional.

 

[Westdene Seagull]

You could try what my Dad's being doing for over 15 years.

He disputed a call on his itemised bill. BT said it had been rung from his number so he had to pay. Ever since he has just deducted the price of the disputed call from each bill.

He has never been cut off ( yet ) !

 

[Trigger]

You could try what my Dad's being doing for over 15 years.

He disputed a call on his itemised bill. BT said it had been rung from his number so he had to pay. Ever since he has just deducted the price of the disputed call from each bill.

He has never been cut off ( yet ) !

Think i'll just pay for what i've used and not the rest, see what happens then.

 

[Trigger]

Think i'll just pay for what i've used and not the rest, see what happens then.

But if anyone else has any further advice to get out of paying this...

 

[CHAPPERS]

But if anyone else has any further advice to get out of paying this...

Pretend to be a girl, phone them up and CRY at thtem.

Seriously.

 

[Biscuit]

Fake suicide.

 

[Yorkie]

Don't just talk to the member of staff who answers the phone.

Ring back and ask to speak to a supervisor. If you get nowhere then insist on speaking to a manager.

Keep calm and keep insisting with a calm voice. Don't use put downs to the operator.

You are far more likely to get somewhere with a manager because the others don't have the authority to remove anything off of your bill.

It's a pity that Watchdog isn't on tv at present but do say that you are going to the press about it.

Be a nuisance as the details of your call will register each time you ring up.

 

[John Boy]

Go to 'my computer' and 'dial up networking'.

Delete any modems that you don't know. Worked for me.