The voice of treason
- Sep 29, 2007
Is it really that complex to think of having a separate queue, clear of the ticket office for those with tickets already? and only allow them toward the turnstyles when they opened?This perfect world you speak of where stewards are easy to employ, train, are perfectly skilled in customer service, etc, etc and can deal with this extraordinary situation where the customer has paid a max of £15, and many just £1.
Stewards and police I spoke to were very helpful. I queued 30 mins and got in without hassle.
How hard would it have been to have the queue in the road going to the right for ticket reprints, and a queue in the road going to the left for those with tickets, especially before the turnstiles opened?