[Albion] IT help needed - the Albion website

GT49er said:

Great! The match galleries, the press review - and apparantly the match commentaries - are now going to be 'Apps exclusive', whatever that means.

I registered for MyAlbionTV so I can (could?) listen to the commentaries - but now apparantly I have to update my App on IOS (if I've got one) or unload the old one and uplaoad the new one if I'm on Android. I've no idea if I'm either, and have never knowingly downloaded an App in my life.
I use Google via Firefox on my laptop - and there's nothing in the 'instructions' on the Albin site that helps me.

Can some kind soul please explain to me in English words I know how to get this new 'improved'(?) service?

(Yes, I have tried turning it off and turning it on again - and have heard all the other hilarity that some find in lack of IT skills! Not that that will stop it coming, but seriously, any help will be appreciated.)

Click to expand...

GT49er said:

Great! The match galleries, the press review - and apparantly the match commentaries - are now going to be 'Apps exclusive', whatever that means.

I registered for MyAlbionTV so I can (could?) listen to the commentaries - but now apparantly I have to update my App on IOS (if I've got one) or unload the old one and uplaoad the new one if I'm on Android. I've no idea if I'm either, and have never knowingly downloaded an App in my life.
I use Google via Firefox on my laptop - and there's nothing in the 'instructions' on the Albin site that helps me.

Can some kind soul please explain to me in English words I know how to get this new 'improved'(?) service?

(Yes, I have tried turning it off and turning it on again - and have heard all the other hilarity that some find in lack of IT skills! Not that that will stop it coming, but seriously, any help will be appreciated.)

Click to expand...

GT49er said:

Great! The match galleries, the press review - and apparantly the match commentaries - are now going to be 'Apps exclusive', whatever that means.

I registered for MyAlbionTV so I can (could?) listen to the commentaries - but now apparantly I have to update my App on IOS (if I've got one) or unload the old one and uplaoad the new one if I'm on Android. I've no idea if I'm either, and have never knowingly downloaded an App in my life.
I use Google via Firefox on my laptop - and there's nothing in the 'instructions' on the Albin site that helps me.

Can some kind soul please explain to me in English words I know how to get this new 'improved'(?) service?

(Yes, I have tried turning it off and turning it on again - and have heard all the other hilarity that some find in lack of IT skills! Not that that will stop it coming, but seriously, any help will be appreciated.)

Click to expand...

GT49er said:

Great! The match galleries, the press review - and apparantly the match commentaries - are now going to be 'Apps exclusive', whatever that means.

I registered for MyAlbionTV so I can (could?) listen to the commentaries - but now apparantly I have to update my App on IOS (if I've got one) or unload the old one and uplaoad the new one if I'm on Android. I've no idea if I'm either, and have never knowingly downloaded an App in my life.
I use Google via Firefox on my laptop - and there's nothing in the 'instructions' on the Albin site that helps me.

Can some kind soul please explain to me in English words I know how to get this new 'improved'(?) service?

(Yes, I have tried turning it off and turning it on again - and have heard all the other hilarity that some find in lack of IT skills! Not that that will stop it coming, but seriously, any help will be appreciated.)

Click to expand...

fly high said:

Make a complaint to customer services. Lots of stuff is now only available on the app, I want to see stuff (player interviews, analysis and now media review) on my PC but no, it's been decided we must use the app which doesn't work on a PC. I emailed them and my comments are going to be passed on to the media team, not going to hold my breath they will take people like us into consideration. The more of us who complain perhaps they will.

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usernamed said:

Do you have an iPhone or an Android phone? (Or neither?)

If you have an iPhone, this link will take you to the right app on the App Store:

https://apps.apple.com/gb/app/the-albion/id898232581

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fly high said:

Make a complaint to customer services. Lots of stuff is now only available on the app, I want to see stuff (player interviews, analysis and now media review) on my PC but no, it's been decided we must use the app which doesn't work on a PC. I emailed them and my comments are going to be passed on to the media team, not going to hold my breath they will take people like us into consideration. The more of us who complain perhaps they will.

Click to expand...

timbha said:

I sympathise but suspect the additional effort, relative small number of PC users and increasingly redundant technology makes it uneconomic. I’m surprised I haven’t seen anyone trying to use their PC to swipe entry at the Amex. ��

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GT49er said:

Laptops and tablets are redudant technology? Really?

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GT49er said:

Great! The match galleries, the press review - and apparantly the match commentaries - are now going to be 'Apps exclusive', whatever that means.

I registered for MyAlbionTV so I can (could?) listen to the commentaries - but now apparantly I have to update my App on IOS (if I've got one) or unload the old one and uplaoad the new one if I'm on Android. I've no idea if I'm either, and have never knowingly downloaded an App in my life.
I use Google via Firefox on my laptop - and there's nothing in the 'instructions' on the Albin site that helps me.

Can some kind soul please explain to me in English words I know how to get this new 'improved'(?) service?

(Yes, I have tried turning it off and turning it on again - and have heard all the other hilarity that some find in lack of IT skills! Not that that will stop it coming, but seriously, any help will be appreciated.)

Click to expand...

GT49er said:

Is that the way it is? Oh shit, if that's the case I've emailed them now as well. Discrimination against older website users if this is the case - ageist.

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GT49er said:

Laptops and tablets are redudant technology? Really?

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Bodian said:

Where is this publicised / announced. I don't have a phone or a tablet - just a laptop. I can still see all this stuff - and can't see anything telling me I won't be able to continue to do so. Have I missed an announcement or something?

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GT49er said:

Is that the way it is? Oh shit, if that's the case I've emailed them now as well. Discrimination against older website users if this is the case - ageist.

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Herr Tubthumper said:

Or the will of the people?

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GT49er said:

So loads of people contacted the Albion to say please stop these items appearing on laptops? Geez - there's bollocks .......... and then there's more bollocky bollocks..

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GT49er said:

I don't have a phone - or at least not one that does t'internet - sorry! But thanks anyway.

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Herr Tubthumper said:

Not directly, no. Indirectly, yes.

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