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[Technology] Laptop problems



HAILSHAM SEAGULL

Well-known member
Nov 9, 2009
10,347
My laptop has stopped connecting to the WiFi.
I've tried Windows Network Diagnostics and the troubleshooting has completed.
The problems found is,

The Realtek RTL8822CE 802.11ac PCle Adaptor is experiencing driver-or hardware-related problems.
Any help to a technophobe would be much appreciated.
 






HAILSHAM SEAGULL

Well-known member
Nov 9, 2009
10,347
I would start with the basics.

Turn the router off, unplug, leave for 5 mins then restart.
Thanks, did consider that but my phone and my wife's laptop are working fine.
 








beorhthelm

A. Virgo, Football Genius
Jul 21, 2003
35,312
the Windows Network Diagnostics is about as much use as Locadia as a footballer. possibly less.

other than confirming the wireless is working, try reinstalling the drivers for the stated device.
 




Jack Straw

I look nothing like him!
Jul 7, 2003
6,883
Brighton. NOT KEMPTOWN!
Quite often, my laptop doesn't connect to my wifi. I get the little world type icon rather than the radar thingy in the bottom bar. I have to click on the world icon to get a list of wifi networks in range, and click on mine, and "Connect". This always sorts it, until I turn off the laptop, and later turn it back on when I have to do this again.
Even though the "Connect automatically" box is ticked, it doesn't.
 




HAILSHAM SEAGULL

Well-known member
Nov 9, 2009
10,347
Thanks for suggestions, Mrs HS fiddled around with it, she's not sure exactly what she did, but its working fine now.
Never underestimate the powers of a woman,
 




beorhthelm

A. Virgo, Football Genius
Jul 21, 2003
35,312
Thanks for suggestions, Mrs HS fiddled around with it, she's not sure exactly what she did, but its working fine now.
Never underestimate the powers of a woman,

and the wifi?
 




dstanman

Well-known member
Jul 1, 2011
1,291
I am no laptop expert but my Wi-Fi often does not connect and I don’t see a list of available networks. Way I get round it is to

Settings
Network & Internet
Change Adaptor Settings
Then right click on the Wi-Fi adapter and disable
Then right click again to re-enable

And that then restores my Wi-Fi and see can available networks again. Don’t know what the problem is and although frustrating, it works for me
 


1066familyman

Radio User
Jan 15, 2008
15,185
In Linux I had a weak wi-fi signal from my laptop and it would keep dropping in and out.

In terminal I used iwconfig to turn off the power management of the wi-fi card. That worked a treat.

If you're on Windows, then maybe there's something similar?, but I've no idea what that would be.

P.S. If the problem persists, you could always try a cheap USB wi-fi dongle to see if that works any better.
 








Stat Brother

Well-known member
NSC Patron
Jul 11, 2003
73,735
West west west Sussex
Last night mine was stuck on Airplane mode and wouldn't switch off.

I couldn't be doing with it then so turned it off and left well alone.


So a preempt tutorial would be nice if turning it off and on again hasn't succeeded.
 








Stat Brother

Well-known member
NSC Patron
Jul 11, 2003
73,735
West west west Sussex
Russian cyber attack?

Apparently they are messing with the world wide web to pi$$ off the rest of the planet even more ....
That explains why my season ticket didn't update until today.
 




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