[Technology] google wallet somethings gone wrong error

Hi

ive not used mobile tickets before but i get a "somethings gone wrong error" when i click on the ticket link
it looks like its a one time link thats expired and not put the tickets in my wallet
ive followed the web advise to use chrome to open the link
has anyone had the problem ? and how did you fix it
I emailed the club support but it says 5 business days for any reply

thanks

Andy