[TV] Can an Amazon Firestick die?

Cadiz Seagull

Grey bearded old man

Jul 7, 2003

5,990

Between Haywards Heath and Trujillo, Extremadura,

• Jan 20, 2021

• #1

I bought a Firesticka few years ago, the old version with two lines of three buttons and shorter than the new ones, but it's frozen on me. Ive tried restting, unplugging, hitting it with a hammer and swearing but I can't unfreeze it

I only use it for ITV hub, UKTV play and occasionally iPlayer so I haven't downloaded any dodgy software. The only thing I have downloaded is a BT Sport app which works fine (when not freezing).

When I bought my first Kindle it lasted about three years before it stopped working and when I spoke to Amazon they told me to buy a new one which I did. Is this the same solution to my freezing firestick? Or is there anything else I can try?

 

dazzer6666

Well-known member

NSC Patron

Mar 27, 2013

52,364

Burgess Hill

• Jan 20, 2021

• #2

Tried this : ?

Turn on your Amazon Fire Stick device.

Get your FireStick remote control and press at the same time the select button and the Play or Pause Button.

Press the said button for more or less 5 to 10 seconds and wait until your Fire TV stick turns off and eventually restarts.

 

Cadiz Seagull

Grey bearded old man

Jul 7, 2003

5,990

Between Haywards Heath and Trujillo, Extremadura,

• Jan 20, 2021

• Thread starter
• #3

dazzer6666 said:

Tried this : ?

Turn on your Amazon Fire Stick device.

Get your FireStick remote control and press at the same time the select button and the Play or Pause Button.

Press the said button for more or less 5 to 10 seconds and wait until your Fire TV stick turns off and eventually restarts.

Click to expand...

Yep, I already tried that but it didn't work

 

W

Wardy's twin

Well-known member

Oct 21, 2014

8,433

• Jan 20, 2021

• #4

Have you tried it in a different USB slot.

when you switched it off leave it for at least a minute.

Is it playing then stops?

How long ago did you put the bt sports app on - change is a great way to knacker things

does it work then freeze or does it just not start...

 

Johnny RoastBeef

These aren't the players you're looking for.

Jan 11, 2016

3,157

• Jan 20, 2021

• #5

Occasionally the remote may need re-pairing with the device. This may be what's happened to yours.

First, check the batteries in the remote haven't died.

If they're still live, unplug and plug back in your device.

From the home screen, hold down the Home button on the remote for 20 seconds. (Sometimes 30 to 40 seconds are needed)

A message will appear in the bottom right of the screen to confirm when pairing is complete.

 

Arthur

Well-known member

Jul 8, 2003

8,559

Buxted Harbour

• Jan 20, 2021

• #6

Cadiz Seagull said:

Yep, I already tried that but it didn't work

Click to expand...

Batteries in the remote is about the only other thing I can suggest.

They are pretty basic bits of kit so aside from doing the hard reset I don't think there is much else you can do other than buy a new one.

Word of warning don't get tempted getting cheap one off eBay. My Mrs bought me a 4k one from eBay for about a tenner cheaper than Amazon sell them. Thing wouldn't work as it had been blocked by Amazon. Turns out there is scam where they buy them get refunded but don't send them back and resell them.

 

studio150

Well-known member

Jul 30, 2011

29,609

On the Border

• Jan 20, 2021

• #7

Arthur said:

Word of warning don't get tempted getting cheap one off eBay. My Mrs bought me a 4k one from eBay for about a tenner cheaper than Amazon sell them. Thing wouldn't work as it had been blocked by Amazon. Turns out there is scam where they buy them get refunded but don't send them back and resell them.

Click to expand...

Good to know, thanks

 

beorhthelm

A. Virgo, Football Genius

Jul 21, 2003

35,292

• Jan 20, 2021

• #8

if swearing at it didnt work, must be dead.

 

PILTDOWN MAN

Well-known member

NSC Patron

Sep 15, 2004

18,695

Hurst Green

• Jan 20, 2021

• #9

So you've turned it off and on again. It didn't work. It's f@@ked.

 

Is it PotG?

Thrifty non-licker

Feb 20, 2017

23,294

Sussex by the Sea

• Jan 20, 2021

• #10

Get a Boy Scout to rub it together with another one.

 

Cadiz Seagull

Grey bearded old man

Jul 7, 2003

5,990

Between Haywards Heath and Trujillo, Extremadura,

• Jan 20, 2021

• Thread starter
• #11

I changed the batteries, still frozen.

Plugged the stick into the other socket on the back of the TV, still frozen/

I think Trump must have turned it off when he left the White House

 

Johnny RoastBeef

These aren't the players you're looking for.

Jan 11, 2016

3,157

• Jan 20, 2021

• #12

Cadiz Seagull said:

I changed the batteries, still frozen.

Plugged the stick into the other socket on the back of the TV, still frozen/

I think Trump must have turned it off when he left the White House

Click to expand...

Disconnect the power, then reconnect.

Upon start up hold down the Home button until the remote has re-paired to the device.

This will sort it.

 

Cadiz Seagull

Grey bearded old man

Jul 7, 2003

5,990

Between Haywards Heath and Trujillo, Extremadura,

• Jan 20, 2021

• Thread starter
• #13

Johnny RoastBeef said:

Disconnect the power, then reconnect.

Upon start up hold down the Home button until the remote has re-paired to the device.

This will sort it.

Click to expand...

I already tried that but I'll try it again.

 

Cadiz Seagull

Grey bearded old man

Jul 7, 2003

5,990

Between Haywards Heath and Trujillo, Extremadura,

• Jan 20, 2021

• Thread starter
• #14

Cadiz Seagull said:

I already tried that but I'll try it again.

Click to expand...

No, still frozen

 

Johnny RoastBeef

These aren't the players you're looking for.

Jan 11, 2016

3,157

• Jan 20, 2021

• #15

Cadiz Seagull said:

No, still frozen

Click to expand...

If when you reconnect the device to the mains you are seeing the fire tv animation, then the stick still has life in it and the problem is remote related.

If the device is not showing any signs of life, it may be kaputt.

 

swindonseagull

Well-known member

Aug 6, 2003

9,264

Swindon, but used to be Manila

• Jan 20, 2021

• #16

If its the remote you can download an app to opertate the firestick from your phone,
If you get it to unfreeze clear the cache and reset to factory settings.
If it dont work its only £40 for a 4K one

 

Cadiz Seagull

Grey bearded old man

Jul 7, 2003

5,990

Between Haywards Heath and Trujillo, Extremadura,

• Jan 20, 2021

• Thread starter
• #17

Bugger it I think I'll just buy another one. This one sounds OK for me for £39.99 unless anyone has a better suggestion?

https://www.amazon.co.uk/gp/product/B07ZZW3KJY/ref=ox_sc_act_title_1?smid=A3P5ROKL5A1OLE&psc=1

 

neilbard

Hedging up

Oct 8, 2013

6,245

Tyringham

• Jan 20, 2021

• #18

Can an Amazon Firestick die?

Yep!

 

swindonseagull

Well-known member

Aug 6, 2003

9,264

Swindon, but used to be Manila

• Jan 20, 2021

• #19

Cadiz Seagull said:

Bugger it I think I'll just buy another one. This one sounds OK for me for £39.99 unless anyone has a better suggestion?

https://www.amazon.co.uk/gp/product/B07ZZW3KJY/ref=ox_sc_act_title_1?smid=A3P5ROKL5A1OLE&psc=1

Click to expand...

If you can justify the extra £10 get the 4K one as it has a faster processor and works great with IPTV if you ever go down that route. ( but the HD one is OK)

 

Easy 10

Brain dead MUG SHEEP

Jul 5, 2003

61,748

Location Location

• Jan 20, 2021

• #20

swindonseagull said:

If you can justify the extra £10 get the 4K one as it has a faster processor and works great with IPTV if you ever go down that route. ( but the HD one is OK)

Click to expand...

This. The 4k on it is great, got it for £30 on the black Friday weekend. And IPTV is bloody marvellous, about to fire it up for the City vs Villa game.