[Albion] Just applied for my season ticket refund .....

worthingseagull · Oct 21, 2020

it was abit confusing so thought I'd summarise it here as I'm sure a few people will come on here looking for help as the emails start coming through

step 1 - click on the link supplied by the club in your personal email (you must do this, as simply signing in with your fan number doesnt take you to the right place)

step 2 - you then have to click on the number of refunds you want (in my case this was 2: for me and my son) - then click on buy - this seems bizarre as they are £0 each

but just do it

step 3 - then you have to allocate each persons fan number to their actual refund using the little pencil icon on the screen

then click submit and youre done (I hope

worthingseagull · Oct 21, 2020

Also, you dont seem to need to wait until all of your group have their personalised email from the club. I had received mine but my son hadn't - it still let me login with my link and request both refunds

Hope this helps but any questions please ask

Is it PotG? · Oct 21, 2020

1) Got email

2) Read how much I'm due

3) Decided whether to take/leave

Really taxing.

swindonseagull · Oct 21, 2020

Be getting mine back it will go towards next years holiday ( if that happens)

Terry Butcher Tribute Act · Oct 21, 2020

Good email i thought, given it's a slightly fiddly calculation. Will let the club keep the cash for now but good to have plenty of chance to get it back if i need it.

Sent from my SM-G960F using Tapatalk

dadams2k11 · Oct 21, 2020

Terry Butcher Tribute Act said:
Good email i thought, given it's a slightly fiddly calculation. Will let the club keep the cash for now but good to have plenty of chance to get it back if i need it.

Sent from my SM-G960F using Tapatalk

Yea this.

For me it works well to keep it in the pot as I don't think we will be seeing any live football this season so it will work out I have a season with out paying in 21/22.

Neville's Breakfast · Oct 21, 2020

Presumably they won’t be taking the Nov DD ? ( for those still scheduled to pay it).

el punal · Oct 21, 2020

Neville's Breakfast said:
Presumably they won’t be taking the Nov DD ? ( for those still scheduled to pay it).

I believe they stopped taking direct debits from the end of September, they certainly didn’t take mine on the due date of the the 1st (October).

atomised · Oct 21, 2020

el punal said:
I believe they stopped taking direct debits from the end of September, they certainly didn’t take mine on the due date of the the 1st (October).

It varied depending on a variety of factors. Some are due their last payment in November but no idea whether that will now be taken

Rinkmaster · Oct 21, 2020

Leave mine and my wife's in until next season

n1 gull · Oct 21, 2020

dadams2k11 said:
Yea this.

For me it works well to keep it in the pot as I don't think we will be seeing any live football this season so it will work out I have a season with out paying in 21/22.

Yes that is my plan so does this mean we just ignore the email and it will automatically go towards next seasons ticket?

Pogue Mahone · Oct 21, 2020

I haven't received an email. Has anyone else not had one?

Wozza · Oct 21, 2020

No emails here either. Three of us are STHs.

dadams2k11 · Oct 21, 2020

n1 gull said:
Yes that is my plan so does this mean we just ignore the email and it will automatically go towards next seasons ticket?

Yes, there are cut off dates but if you don't apply for refund it goes back into the pot once the dates expire.

That's how I interpret it anyway.

Springal · Oct 21, 2020

I imagine there are quite a few different groups of people and they calculate specific to your situation so I wouldn’t worry if you haven’t had an email yet

atomised · Oct 21, 2020

dadams2k11 said:
Yea this.

For me it works well to keep it in the pot as I don't think we will be seeing any live football this season so it will work out I have a season with out paying in 21/22.

That's our situation. It may change but for now reducing next season's outlay seems the most suitable

7oaksgull · Oct 21, 2020

Springal said:
I imagine there are quite a few different groups of people and they calculate specific to your situation so I wouldn’t worry if you haven’t had an email yet

There’s actually some small print at the bottom of the email saying that they’ve contacted the better fans first.

East Staffs Gull · Oct 21, 2020

Haven’t seen the email. Assuming that the deposit doesn’t get used, is there an option to receive both the return of deposit and the “refund” together at the end of the season?

Is it PotG? · Oct 21, 2020

7oaksgull said:
There’s actually some small print at the bottom of the email saying that they’ve contacted the better fans first.

Indeed, mine did mention something about Goldstone, Gillingham, loyalty points blah blah

el punal · Oct 21, 2020

7oaksgull said:
There’s actually some small print at the bottom of the email saying that they’ve contacted the better fans first.

Of course, and I was the first! :cheers:

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