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[Misc] No hot water from boiler
- Thread starter Bozza
- Start date
I definitely don't. I am to boilers what Megham Markle is to League Two football.
GT49er
Well-known member
Oh, just man up! Cold baths are so bracing, especially this time of the year!
Cheshire Cat
The most curious thing..
So what's happening?
Has he gone for the "cheap but it might kill me" DIY bodge job, or paid for someone who actually knows what they are talking about?
Thunder Bolt
Silly old bat
How much? We have a contract with SSE, which involves a yearly service, covers all parts, labour & no call out fee for £23.25 a month. That’s for the whole system, not just the boiler.
- Thread starter
- #68
The top level BG Homecare service also includes plumbing, drains and electrics.
I'm sure they're still likely to be one of the most expensive services on the market, however.
I used to have a BG service contract - once had a boiler issue and the engineer insisted on quoting to replace it, plus the whole CH system. When I questioned him about the need for that he explained he was a 'churn engineer' and they were incentivised to quote for new systems. Was a while ago so might have changed. The boiler quote alone was about 50% more than I paid an independent fitter in the end.
We have a home "something" policy with British Gas, they've always been good and even did a face time thing with me last time as all I had to do was increase the flow (or something) to the red ball cylinder thing on the floor, gave us back heating and engineer turned up 5 hours later, top job!
Jack Straw
I look nothing like him!
This is close to the cylinder.
I see it is made in Spain. You may have to get some Juan to have a look at it?
Justice
Dangerous Idiot
Don’t get suckered into these payment plans save your money and just call a local tradesman when needed. I know exactly how they operate and have cleaned up the mess they leave plenty of times.
Papa Lazarou
Living in a De Zerbi wonderland
We have a policy with Homeserve, just covering our heating system. We've got good value for money on the policy in recent years. It also includes an annual service of the boiler.
Taybha
Whalewhine
Aroused maybe overdoing it a bit , but i did dream of a dungeon and cold water torture last night so it could well be this thread had something to do with it .
Part of my job is to visit engineers on site to ensure the customers get consistent and relevant advice. As you say, this was a while ago but as far as I am concerned, that behaviour is unacceptable. The reward they actually get for boiler leads is negligible. I would say the majority of our engineers have a ‘can fix’ attitude and would only advise on a replacement due to reduced service listed appliances or efficiency. Some of the boilers we see are 55% efficient so for every £1 the customer spends, 45p is wasted. Why wouldn’t we advise on that?
Good advice. The difficulty with Spanish plumbing units is diagnosing if the fault is José or Hose B.
AmexRuislip
Trainee Spy 🕵️♂️
Dick Swiveller
Well-known member
- Sep 9, 2011
- 9,159
Homeserve are good if you don't mind having to shout at them every single year to get the price down. I think they tried a 150% increase this year which a quick phone call got down to around 10%. They don't even haggle - just go straight to their bottom line. A few years ago, one guy actually asked me what I wanted to pay and then pretty much came down to it.
Jack Straw
I look nothing like him!
And you have to paella ver lot for a call-out.
Bozza will pay you back with free advice next time you need it.