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[Albion] Cashless Amex en route...



Westdene Seagull

aka Cap'n Carl Firecrotch
NSC Patreon
Oct 27, 2003
20,938
The arse end of Hangleton
Technology changes and charities will (have to) change with it. Soon it'll be "tap to give a pound for homeless donkeys" or the like.

Some charities already have - I was out at Ardingly Fireworks on Saturday on behalf of Brighton Lions with my Palpal machine - takes a few seconds even in a place with little signal like Ardingly.
 


marcos3263

Well-known member
Oct 29, 2009
919
Fishersgate and Proud
If people want to make the queues quicker it's very simple:-

DON'T SPEND 10 MINS QUEUING.

REACH THE FRONT.

THEN...


...THEN...


ASK YOUNG TABITHA WHAT SHE WANTS.



F**KIN IDIOTS.

I went to legoland last Sunday - stupid stupid idea.

Decided to get a second mortgage and get food. The queue was 40 minutes. when I almost got to the front the woman then agonised over the options and asked many many questions before compiling her order.

The entire menu consisted of Chicken burgers, chicken strips, chicken wraps and vegi fingers and kids versions of all the same. It wasnt complicated, you couldnt deviate and you could just ask for the food by numbers. I almost had a breakdown.
 




jaghebby

Active member
Mar 18, 2013
300
What about the half and half scarf sellers will they go cashless to? :albion2:

And the outside bars? Really fancied a pint outside at the Southampton match but the bars only take cash!
 


Stat Brother

Well-known member
NSC Patreon
Jul 11, 2003
73,370
West west west Sussex
What about the half and half scarf sellers will they go cashless to? :albion2:

And the outside bars? Really fancied a pint outside at the Southampton match but the bars only take cash!

Coffee man takes cards. :thumbsup:
 




tubby

Active member
Aug 15, 2008
184
This is discriminatory against us older fans. I am an old fart who will only use cash at the stadium. Still my £20 or so will not make much difference and my attendance expectancy is less than someone younger so why should I expect the club to care about me. I hate the way we are heading.
 


schmunk

"Members"
Jan 19, 2018
9,405
Mid mid mid Sussex
This is discriminatory against us older fans. I am an old fart who will only use cash at the stadium. Still my £20 or so will not make much difference and my attendance expectancy is less than someone younger so why should I expect the club to care about me. I hate the way we are heading.

What prevents you from having/using a contactless card or mobile phone payment? Something tangible or merely your own stubbornness?
 


Horton's halftime iceberg

Blooming Marvellous
Jan 9, 2005
16,484
Brighton
I hardly ever have cash on me and the AMEX is one of those places where I need to remember to have £5.50 for two Goldstone Gambles and a programme, food and drink is contackless/phone enabled already.

The other week I went down to the Duke of York's and their systems were down, which required them to take cash, issue paper tickets (old retro ones found from somewhere) and take your membership card number to update your records and offer discounts on the food and drink. This required people to troop over the road to get cash from the ATM's as well.

Anyone know what the Plan B is for the AMEX if the systems fail.
 




pearl

Well-known member
May 3, 2016
12,714
Behind My Eyes
This is discriminatory against us older fans. I am an old fart who will only use cash at the stadium. Still my £20 or so will not make much difference and my attendance expectancy is less than someone younger so why should I expect the club to care about me. I hate the way we are heading.

me too ..... :(
 


Guinness Boy

Tofu eating wokerati
Helpful Moderator
NSC Patreon
Jul 23, 2003
33,818
Up and Coming Sunny Portslade
Happy with this, especially as the programme booths are included. I've always given my son a £10 note at the game to get a programme and whatever food and drink he wants and this has worked with the bar at The Swan being cash only and programmes also taking cash. Now I'll just have to remember to pre-load his Go Henry card before we leave instead and get his soft drink for him if we meet anyone at the Swan.

I almost never carry cash these days and pay for a lot of things with my phone via Apple pay. If an old fart like me can manage it and my 13 year old has a card he can use at the ground it can't be that hard.

It is a bold claim from the club that this will reduce waiting time though as, in my experience, this has been almost exclusively down to the uselessness of Sodexo staff, particularly at the start of the season.
 


Muhammed - I’m hard - Bruce Lee

You can't change fighters
NSC Patreon
Jul 25, 2005
10,846
on a pig farm
#BarberOut says in the release that “...a majority of our fans are already paying by card...”, so I wonder just how much faster the queue will be.

I try to pay by card if possible, the delay is seldom in the payment part, it’s almost always attributed to people not having a scooby in how to pour drinks and serve food.
For example, I’ve been second in the queue for the (already card only) Harveys stand in the north concourse and still waited while the hapless guy tried to pour a pint....it’s like he is trying to disarm a bomb or summat
 




Stat Brother

Well-known member
NSC Patreon
Jul 11, 2003
73,370
West west west Sussex
Anyone know what the Plan B is for the AMEX if the systems fail.

Can anyone remember the card payment system failing, at the AMEX?


Not saying it won't, but it must be a pretty robust system to deal with a bazillion transactions in the space of 4 or 5 hours.
 


Chinman3000

Well-known member
Sep 28, 2011
1,267
This is discriminatory against us older fans. I am an old fart who will only use cash at the stadium. Still my £20 or so will not make much difference and my attendance expectancy is less than someone younger so why should I expect the club to care about me. I hate the way we are heading.

I'm the opposite and genuinely cannot understand this view point. Why will you only use cash? How is that easier than carrying one card that you simply tap to pay for stuff? It takes seconds.

Does anybody actually get paid in cash anymore? Because if you don't whats the point in withdrawing it just to pay it to somebody else when you don't have to?
 


CheeseRolls

Well-known member
NSC Patreon
Jan 27, 2009
5,922
Shoreham Beach
Happy with this, especially as the programme booths are included. I've always given my son a £10 note at the game to get a programme and whatever food and drink he wants and this has worked with the bar at The Swan being cash only and programmes also taking cash. Now I'll just have to remember to pre-load his Go Henry card before we leave instead and get his soft drink for him if we meet anyone at the Swan.

I almost never carry cash these days and pay for a lot of things with my phone via Apple pay. If an old fart like me can manage it and my 13 year old has a card he can use at the ground it can't be that hard.

It is a bold claim from the club that this will reduce waiting time though as, in my experience, this has been almost exclusively down to the uselessness of Sodexo staff, particularly at the start of the season.

Pre-pay cards for kids are a great idea but......Go Henry? What sort of branding is that?
 




Sussexscots

Fed up with trains. Sick of the rain.
I reckon if the average order ( say a couple of pints and a burger or two), currently takes about 30 seconds, the handing over cash and sorting change part is probably about 3 seconds. Not long, but if they can deal with orders 10% quicker that will make a noticeable difference to queues and thus drive up sales.

More likely to me is that the club are doing it because of the costs of handling cash

Probably the major part of the decision. No cash = no secure storage for same, no security costs to transport, reduced banking costs for not paying in cash/carrying floats etc.
 






blue-shifted

Banned
Feb 20, 2004
7,645
a galaxy far far away
I hardly ever have cash on me and the AMEX is one of those places where I need to remember to have £5.50 for two Goldstone Gambles and a programme, food and drink is contackless/phone enabled already.

The other week I went down to the Duke of York's and their systems were down, which required them to take cash, issue paper tickets (old retro ones found from somewhere) and take your membership card number to update your records and offer discounts on the food and drink. This required people to troop over the road to get cash from the ATM's as well.

Anyone know what the Plan B is for the AMEX if the systems fail.

I'll guess plan B is to take cash
 






pornomagboy

wake me up before you gogo who needs potter when
May 16, 2006
6,014
peacehaven
why not have the same as when we first moved into amex where you could load your season tickets with money in club shop or on line

Sent from my SM-G950F using Tapatalk
 



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