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[Albion] Can't By Villa Tickets As My Surname Should Only Contain Letters!



Jack Straw

I look nothing like him!
Jul 7, 2003
6,829
Brighton. NOT KEMPTOWN!
Get to the payment bit, then "Update Profile" appears. It say that my surname must only contain letters. My profile has been set up by the Club. Can't get past this page to pay for tickets.
Am I thick or is anyone else having a similar problem?
 

boik

Well-known member
Someone I know had the same problem on an unrelated site. Their surname was Irish starting O' . Stupid system automatically set up their logon with the apostrophe, but then wouldn't let them log in as it was invalid! Took ages to get fixed. Sorry, that doesn't help you.
 


Stat Brother

Well-known member
NSC Licker Extraordinaire
Jul 11, 2003
73,270
West west west Sussex
Get to the payment bit, then "Update Profile" appears. It say that my surname must only contain letters. My profile has been set up by the Club. Can't get past this page to pay for tickets.
Am I thick or is anyone else having a similar problem?

Sign out of update profile - Top right.

Back to tickets sign in with email and password.
Then Fan Id

That might work.
 

Tim Over Whelmed

Well-known member
NSC Licker Extraordinaire
Jul 24, 2007
10,160
Arundel
Fifteen minutes in and nobody has said switch it off and back on again, come on NSC crew, you're slipping!
 

Jack Straw

I look nothing like him!
Jul 7, 2003
6,829
Brighton. NOT KEMPTOWN!
Sign out of update profile - Top right.

Back to tickets sign in with email and password.
Then Fan Id

That might work.

Thanks. Tried that, didn't work. The Update Profile page appeared again.
 


hart's shirt

Well-known member
Jul 8, 2003
10,096
Kitbag in Dubai


Jack Straw

I look nothing like him!
Jul 7, 2003
6,829
Brighton. NOT KEMPTOWN!
Try Number 6.

Thanks very much. Did this. The nice lady said there was a glitch in the system and took my card details for me to buy the tickets. Thanks again.
 

fleet

Well-known member
Jul 28, 2003
12,222
Get to the payment bit, then "Update Profile" appears. It say that my surname must only contain letters. My profile has been set up by the Club. Can't get past this page to pay for tickets.
Am I thick or is anyone else having a similar problem?

Similar issue with must add date of birth and the dob screen will not accept changes - the site is a disaster!
 


Albion my Albion

Well-known member
NSC Licker Extraordinaire
Feb 6, 2016
17,519
Indiana, USA
Get to the payment bit, then "Update Profile" appears. It say that my surname must only contain letters. My profile has been set up by the Club. Can't get past this page to pay for tickets.
Am I thick or is anyone else having a similar problem?

You might get buy that page if you were a better speller. Do you spell the past form of the verb eat with an "8"?
 



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