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[Albion] Is it possible to resend the email for print at home tickets?



Whitechapel

Famous Last Words
Jul 19, 2014
4,049
Not in Whitechapel
Been an absolute moron and got tickets for tomorrow and opted for print at home without checking what email was being used on the club site. However the tickets have gone straight to an email address I don’t have access too anymore. Is there any way to change this or am I going to have to wait until tomorrow to ring up?
 

phoenix

Well-known member
May 18, 2009
2,601
Been an absolute moron and got tickets for tomorrow and opted for print at home without checking what email was being used on the club site. However the tickets have gone straight to an email address I don’t have access too anymore. Is there any way to change this or am I going to have to wait until tomorrow to ring up?

Cant you send email with fan number saying you didn't realise you gave email address that is not accessible now? I always found them very helpful.
That's assuming someone reads the email, good luck.

You can only use ticket once as it will register on system when you go through turnstile, entrance.
 

Thunder Bolt

Ordinary Supporter
Been an absolute moron and got tickets for tomorrow and opted for print at home without checking what email was being used on the club site. However the tickets have gone straight to an email address I don’t have access too anymore. Is there any way to change this or am I going to have to wait until tomorrow to ring up?

Get to the Amex early, and queue at the ticket windows. Explain the situation, and they should issue you with a ticket. You may have to pay £1 or £1.50
 

Whitechapel

Famous Last Words
Jul 19, 2014
4,049
Not in Whitechapel
Cant you send email with fan number saying you didn't realise you gave email address that is not accessible now? I always found them very helpful.
That's assuming someone reads the email, good luck.

You can only use ticket once as it will register on system when you go through turnstile, entrance.

Yeah, I’ll be able to email them or phone them tomorrow and sort it that way but it means rushing around to get to a printer.

Was hoping there would be a way to resend the email so I could get it printed tonight whilst I’ve got easy access to a printer. Looking like that’s not the case so will have to get hold of them tomorrow and sort it from there.
 

Machiavelli

Well-known member
Oct 11, 2013
16,523
Fiveways
Yeah, I’ll be able to email them or phone them tomorrow and sort it that way but it means rushing around to get to a printer.

Was hoping there would be a way to resend the email so I could get it printed tonight whilst I’ve got easy access to a printer. Looking like that’s not the case so will have to get hold of them tomorrow and sort it from there.

Take note of what [MENTION=14365]Thunder Bolt[/MENTION] says ^. They're so helpful in the ticket office, but either phone them up and, if that doesn't work, get there early. My hunch is you'll get in.
 


BNthree

Plastic JCL
Sep 14, 2016
10,742
WeHo
Generally to sort this you need to phone them. Sometimes if the club are sending lots of emails out at once then spam filters think they are doing something nefarious and block them.
 

spongy

Well-known member
Aug 7, 2011
2,758
Burgess Hill
Do you actually have to print it? Can you not use your phone? Zoom in on it and use the phone screen at the turnstyle like e-tickets?
 

Stat Brother

Well-known member
NSC Licker Extraordinaire
Jul 11, 2003
73,270
West west west Sussex
Yeah, I’ll be able to email them or phone them tomorrow and sort it that way but it means rushing around to get to a printer.

Was hoping there would be a way to resend the email so I could get it printed tonight whilst I’ve got easy access to a printer. Looking like that’s not the case so will have to get hold of them tomorrow and sort it from there.

My printer is a bit shite and it shifted the top half of the black box thingy across a little bit.

As a safety measure I took a photo of said box (not sent to an email synced with this phone) anyhoo sure enough, black box didn't work.
The steward wouldn't/couldn't override the turnstile on the strength of the rest of the ticket, but I presented the photo of the box and hey presto in went Lil Miss Stat.

So seemingly the ticket isn't actually needed.
 
Last edited:


TheJasperCo

Well-known member
Jan 20, 2012
4,587
Exeter
Makes me think there must be a good reason why the PDF isn't made available on your Albion account straight after purchase. Why send an email when the ticket could be made easily accessible from your supporter's dashboard?
 

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