[Albion] No new Season ticket card

Nobby · Aug 14, 2019

Asking for a friend - who was moved by the club in the summer to another seat in The East Upper

He still hasn’t received his new season ticket card, and despite calls and Emails still no joy.

Any ideas on who to contact at the club?

Nobby · Aug 14, 2019

Nobby said:
Asking for a friend - who was moved by the club in the summer to another seat in The East Upper

He still hasn’t received his new season ticket card, and despite calls and Emails still no joy.

Any ideas on who to contact at the club?

Serious situation this - the club has move a number of fans without giving any information and a new card has not been sent. Ticket office have said they are sending email today with further information - no email received
Shambles!!!

Stat Brother · Aug 14, 2019

I'd wager as much as 7p no actually 11p, the club hasn't moved anybody without any prior notification.

We have moved for this season and got our new cards a couple of weeks ago.

timbha · Aug 14, 2019

Nobby said:
Serious situation this - the club has move a number of fans without giving any information and a new card has not been sent. Ticket office have said they are sending email today with further information - no email received
Shambles!!!

Shambles or a small admin error affecting a small number of fans?

Nobby · Aug 14, 2019

timbha said:
Shambles or a small admin error affecting a small number of fans?

Not particularly small if you are one of those fans
Any ideas on who to contact before Saturday? Ticket office have been appallingly unhelpful

Paulie Gualtieri · Aug 14, 2019

Nobby said:
Serious situation this - the club has move a number of fans without giving any information and a new card has not been sent. Ticket office have said they are sending email today with further information - no email received
Shambles!!!

Those bloody NSK Ruffians

Sent from my iPhone using Tapatalk

timbha · Aug 14, 2019

Nobby said:
Not particularly small if you are one of those fans
Any ideas on who to contact before Saturday? Ticket office have been appallingly unhelpful

Supporter Services.

Nobby · Aug 14, 2019

timbha said:
Supporter Services.

Thanks but he’s got nowhere with them either.

Beach Hut · Aug 14, 2019

Nobby said:
Thanks but he’s got nowhere with them either.

Ring the ticket office and if not helpful demand to talk to manager (not Potter) as presumably your friend is paying for this

timbha · Aug 14, 2019

Nobby said:
Thanks but he’s got nowhere with them either.

Not disagreeing with you cos you know what you’ve experienced but I’ve always found them to be very helpful. You didn’t call Virgin Media by mistake did you?!!

Stat Brother · Aug 14, 2019

If he hasn't been given any information how does he know he's been moved?

LamieRobertson · Aug 14, 2019

I’d have the game called off if it doesn’t turn up

Originunknown · Aug 14, 2019

Also know someone still waiting on a replacement for one lost on holiday.

Green Cross Code Man · Aug 14, 2019

Stat Brother said:
If he hasn't been given any information how does he know he's been moved?

Hahaha! Boom!

Nobby · Aug 14, 2019

The guy was moved as he sat in a single seat.
Was told originally he had been moved to accommodate friends and family groups so they could sit together.
He had no choice - and now still hasn’t received his new season ticket for his forced move.
So I’m just trying to help him contact the correct people to get it resolved

#Together

Originunknown · Aug 14, 2019

Nobby said:
The guy was moved as he sat in a single seat.
Was told originally he had been moved to accommodate friends and family groups so they could sit together.
He had no choice - and now still hasn’t received his new season ticket for his forced move.
So I’m just trying to help him contact the correct people to get it resolved

#Together

What part of the stadium?

Bob! · Aug 14, 2019

Nobby said:
The guy was moved as he sat in a single seat.
Was told originally he had been moved to accommodate friends and family groups so they could sit together.
He had no choice - and now still hasn’t received his new season ticket for his forced move.
So I’m just trying to help him contact the correct people to get it resolved

#Together

What other seats are there?

Cowfold Seagull · Aug 14, 2019

Beach Hut said:
Ring the ticket office and if not helpful demand to talk to manager (not Potter) as presumably your friend is paying for this

Jenny Gower.

Recidivist · Aug 14, 2019

Nobby said:
Asking for a friend - who was moved by the club in the summer to another seat in The East Upper

He still hasn’t received his new season ticket card, and despite calls and Emails still no joy.

Any ideas on who to contact at the club?

Was told they're having problems with re-printing them and, if they can't send them out in the post today, e-tickets will be issued for Saturday's game instead to give them more time to fix the problem.

Sent from my iPhone using Tapatalk

Nobby · Aug 14, 2019

Cowfold Seagull said:
Jenny Gower.

Thankyou

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